This document summarizes Wachovia Bank's implementation of an enterprise incentive management (EIM) solution using Callidus TrueComp Manager software between 2001-2007. It overviews the timeline and challenges of integrating the software after mergers and acquisitions, and describes how over 36,000 employees across various business units now use it for sales compensation and rewards. Implementation teams from Wachovia and Callidus took on roles like requirements mapping, software configuration, testing, training and knowledge transfer.