1. OBJECTIVE
To obtain a challenging and rewarding career in a dynamic, growth-oriented organization
where I can apply my leadership and work related experiences in a way that will have a
meaningful impact on the company. Evaluates outcomes of care with the interdisciplinary team by
measuring intervention effectiveness with the team; implementing team recommendations.
EDUCATION
University of Phoenix Phoenix, Arizona February 2014
• Bachelor of Science, Health Adminstration Management
United States Army Veteran Fort Wainwright, AK July 2003 - August 2006
EXPERIENCE
Senior Referral Coordinator II Houston, TX September 2008 – Current
Memorial Hermann Health System
• Develops interdisciplinary care plan and other case management tools by participating
in meetings; coordinating information and care requirements with other care providers;
resolving issues that could affect smooth care progression; fostering peer support;
providing education to others regarding the case management process.
• Insurance verification, authorization requests, and accounts receivable.
• Liaison between Physicians,Patients, and Insurance companies healthcare
 clarify orders, diagnosis and to obtain additional information for
 care coordination or insurance related requirements.
• Collaborate respond to questions from staff and others regarding workflow issues.
• Manage the workflow process and provides daily updates to the manager
Registrar Specialist Houston, TX November 06 - April 2008
HCA Corporation
• Daily interaction in the healthcare field through face to face, communicated in an effective
manner with physicians, ancillary departments, nursing units, physicians' office staff,
insurance companies, all Patient Access customers
• Maintains patient care database by entering new information as it becomes available;
verifying findings and reports; backing up data.
• Orients and educates patients and their families by meeting them; explaining
the role of the patient care coordinator; initiating the care plan; providing educational
information in conjunction with direct care providers related to treatments,
procedures, medications, and continuing care
requirements.
TracieBentley
19007VolgaRiverDrive,Katy,TX77449
Cell(281)739-0078traciebentley1@hotmail.com
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2. Human Resource Staffing Coordinator Fort Wainwright, AK July 2003 - August 2006
United States Army
• Orientate new employees to the organization by conducting orientation. Implement all registration of all
soldiers upon arrival and departure to the Army installation
• Maintains employee confidence and protects operations by keeping human resource information
confidential.
• Provides secretarial support by entering, formatting, and printing information; organizing work; answering
the telephone; relaying messages; maintaining equipment and supplies.
• Compiles and verifies all regional employee benefits data and transmits to the corporate office.
Coordinates open enrollment meetings for employees in conjunction with the Benefits department.
Maintains all benefit records and information including all benefit forms.
• Provide exceptional internal client service and full recruiting sourcing support.
SKILLS
• Highly motivated, self-starter and team player and/or ability to work independently with good judgment
within the area of responsibility.
• Energetic, hardworking, innovative, accept constructive activates
• Detail organization skills and interpersonal skills.
• Excellent verbal and written communication skills with the ability to communicate
with all levels of staff.
• Strong knowledge of medical terminology
Computer Knowledge
• Proficiency in MS Word Version 7
o Word
o Excel
o Word - Outlook
o Adobe
o Technology Savvy
• Multi Line Phone System operational skills
• Type 50 wpm
• 10 keys by touch