1. Tracey Armstrong
tarmstrong43b@gmail.com 07886834124
43B KilreaRoad,Portglenone,Ballymena,Co.Antrim.BT448JB
PERSONAL PROFILE
 An experienced operator working within a fast paced lean manufacturing
environment where quality and safety are a priority
 Excellent communicator helping the team achieve challenging key performance
indicators
 Enjoy working as part of a team but can also work on own initiative
 Flexible approach to working various shifts with a responsible work ethic
 Honest and trustworthy
EMPLOYMENT HISTORY
Michelin Plc – December 2007 to present
Post Manager
 Respecting company mission statement – To supply our customer with good quality
products, quickly and efficiently, in a safe manner minimising scrap levels thus
reducing cost whilst maximising productivity (Right First Time)
 Act as the link for the Business Unit Leader, or others, on issues involving the team
as people, being the conduit for efficient and effective communications. In extreme
situations is the link for the team to the Business Unit Leader when he is not on site.
 Responsible for ensuring that holiday scheduling follows the rules and attendance
records are maintained while booking teams holidays and pay
 Responsible for applying quality fundamentals
 Respecting the method of work and verification plans
 Detect and isolate non-conforming products
 Review and update action registers and training matrix rotation on a daily basis
 Observe all statutory and company fire and safety regulations and report all incidents
and potential hazards
 Manage environmental aspects of each post and support the site environmental
commitment
 Responsible for monitoring of safety devices on a daily basis
 Working with AMP, PTS AND BMA computer systems

2. Royal Mail – October 1992 to December 2007
Post woman ( Magherafelt Delivery Office - six years)
 Responsible for sorting letters and parcels by hand for my route
 Delivering mail to homes and businesses on foot and by van
 Re-directing wrongly addressed mail
 Collecting customer signatures for recorded and registered mail
 Collecting mail from post boxes, post offices and businesses
 Moving mail between delivery office and processing centre
 Letter Administrator (National Return Letter Centre, Belfast – 9 years)
 Open undeliverable mail and look for a return address
 Search for full addresses in computer system
 Print envelopes and return mail
 Responsible for all valuable items found in undeliverable mail by my team
 Record all items for team managers records
Okane Poultry - June 1991 to October 1992
 Received Marks and Spencer’s orders
 Resourced highest quality produce
 Checked packaging
 Packed orders for delivery
Part time and Full time positions while in education
 O’Kane Poultry – Production Operator – every summer from age of 16
 Antrim Adult Centre – Care Assistant
 H. Samuel Ltd – Sales Assistant
 Dunnes Stores – Sales Assistant
 Jaunty’s Chippy – Fast Food Operative
EDUCATION
ILM Level 3 – June 2016 (pending)
Level 2 Certificate in Essential Skills Information and Communication Technology –
Oct 2016
Nebosh Award in Health and Safety at Work – June 2016
RSA Certificate in Counselling Skills in the Development of Learning – August 1995
Stage 1 (Elementary) examination in Sign Communication Skills – June 1989
Cambridge House Grammar School for Girls Ballymena

3. A-Levels, June 1989 (Grades A-C)
English Literature
O-Levels , June 1987 – 1989 (Grades A-C)
English Literature, English Language, Maths, Geography, French, Religious Studies,
Biology
Michelin In house training:
Manual Handling/ LEAN Performance Management/ Bib Standard/ Movesmart/
Sensqual/ Manufacturing Excellence/ Behavioural Safety Training/ Manufacturing
Process Awareness/ Energy Awareness/ Diversity/ Conflict Management/ Building
Trust/ Behavioural Expectations/ Performance and Responsibility/ Customer
Understanding / Global Markets and Branding/ Business Literacy/ Corporate Goals
and Congruency/ Ergonomics/ Lock Out Tag Out/ LOTOTO Incident
Communication/ Financial Awareness/ DPCM Problem Solving/ Resource Spoke
Training/ Code of Ethics/ Quality Verification Awareness/ Spontaneous Progress/
Safety Excellence/ AMP Training for Resource Spokes/ BMA Operator Training/ Fire
Extinguisher Training.