1. Tonya Martin
9983 Alder Springs Ct. Las Vegas, NV 89148
(619) 459-9285c / (702) 476-8551h
mstonyamartin452@yahoo.com
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Summary of Qualifications
 12 years of Customer Service experience
 BSB/M in Business Management with 2.98 GPA
 Office Management
 Meeting scheduling/Organizing/Data entry/Communication/Writing skills
Computer Applications
 Internet
 MS Word
 PowerPoint
 Excel
Administrative Support
 Provided monthly reports to Director and weekly reports to other office managers
 Managed a staff of 8 employees
 Maintained correspondence and files with security agency
 Took many incoming calls in a friendly and courteous manner
Work experience
 2012-2014 Customer Service Because We Care
 2011-2012 Customer Service Ocean, Adult, Children and Family services
 2010-2011 Customer Service/Reservations Zephyr Partners
 2008-2014 Volunteer for Narcotics Anonymous Helpline
 2007-2008 Customer Service/Reservations Ultimate Staffing/Stations Casino
 2006-2007 Customer Service /Reservations Bally’s Hotel and Casino
 2001-2005 Customer Service Home Depot Supply
Education
University of Phoenix, Las Vegas, NV Graduated June 2014
Bachelors of Science in Business Management with a Concentration in Business Administration
 2.98 GPA
 Relevant Coursework: Fundamentals in Business Management and Administration,
Organizational Development and Contemporary Business Law