1. TODD MILISITS
5450 Wissahikon Blvd,Philadelphia,PA19144|| (C) 610-568-4903 | tmilisits@gmail.com
www.linkedin.com/in/toddmilisits
Object ive
Focused endeavor to join your confident organization, offering long term growth and stability, new skill
opportunities & performance success. Establish, create and perfect the Banquet and Meeting services to ensure
and exceed the expected. Provide and mentor all aspects of a brands standards of excellence.
Skills
Hotel Management
Revenue & forecasting
Systems programming: Opera, Micros, Delphi, PMS, SFA, MARSHA
P&L Expert, Marketing & Sales, Business plan, Social media, website design
Loss prevention, Maintenance
Human Resources
F&B Expertise
Culinary, Restaurant, Lounge, Catering, Audio Visual and Event Management tenor
Cost controls, Guest Experience Increases, Staff training and retention
Concept development and execution success background
Associate engagement, Recognized achievements in client, customer & ownership relations
Experience
F&B, Catering & Operations Management 11/2011 to Current
Estelle’s Catering – Lehigh Valley PA www.estellescatering.com
Successful projects of business positioning, advertising, customer and business partner enhancement
Full Service catering management both commissary and on site, Web development, social media sites,
advertising, menu development, inventory control and pricing strategy.
Conference Center Manager 09/2012 to 06/2014
Lehigh ValleyHotel – Bethlehem, PA
Lehigh Valley's largest convention and banquet facility, 14,000 sq. ft.
Full Service Restaurant, Lounge & Nightclub management
Increased customer satisfaction and repeat booking statistics consistently
Oversaw and executed service style, appearance and purchasing improvements
Business Owner 11/2008 to 11/2011
TMichael Real Estate– Houston, TX
Licensed, business ownership and hospitality consulting venture.
Developed and produced pro forma and business strategy introducing technology advanced residential
development. Real estate investment strategy and location attributes timing.
Marketing, customer development, demand generation insight, networking and brand recognition
responsibilities. Staffing and sub contacting experience.
MARRIOTT INTERNATIONAL- Multiples Brands, positions and locations
1990-2008
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2. AGM/Director of Operations
JW Marriott Houston – Houston, TX
Interim General Manager
Large scale renovation results; Guest Satisfaction increases, revenue stability, construction & design
Developed restaurant and lounge concept, a Houston hot spot- Destine
Star Index #1 Revpar, room rate, F&B revenue, year over year profit successes
Director of Event Management 03/2005 to 01/2007
Renaissance Waverly Hotel –Atlanta, GA
Premier execution of Renaissance Brand "Stylish" standards
Catering Sales increase $1 Million in first year
Top 5 ranking in Meeting Planner Satisfaction
Most Improved Financial Results
Director of Operations 01/2003 to 03/2005
Renaissance Houston Hotel – Houston,TX
Target placement- 15 million renovated premier property
Guest satisfaction +20 points
Associate satisfaction and turnover best in brand
Revenue strategy leadership increased Revpar 15%
AAA 4 Diamond Award each year
Director of Event Management
Renaissance Dallas Hotel 03/2000- 1/2003
Convention service, Catering sales, Banquet operations reinvetion
Executed success points for 6,000 sq. feet of meeting spaceincrease
Responsible for achieving occupancy and average rate increases above goal
Director of Restaurants, Catering Sales Manager, Event Manager 06/1996 to 01/2000
Denver City Center Marriott – Denver, CO
Catering sales & convention services successes recognized as a key career move providing significant
Promotions
Executed $300,000 off premise catered event
Concept restaurant test market- Allie's American Grille, director of multiple outlets including retail
Pastry Chef, Food Production Manager, Restaurant Manager 07/1990 to 06/1996
Marco Island Marriott Resort & Golf Club
Kitchen management, stewarding, garde manager, 7 restaurants, 3 lounges, 30,000 ft banquet space
Education
Bachelor of Science: Food education major, Pastry Arts minor
Johnson & Wales University - Providence, RI
Accomplishments
Event Management & Overall Hotel Team of the Year, Most Improved Financial Results, Most
Improved Guest Satisfaction
MSPA certified independent contractor recognized for detailed, on time reporting, quick analysis,
completing up to 350 reports per month
AAA 4 Diamond Award, Gold Platter & Key
Denver H&M Event Planner of the Year
Certifications
TIPS- Responsible Alcohol Service; ServSafe- Food Safety; MSPA Mystery Shopper Certification