Half day open interactive workshop in Toronto.

1. Tackling ageism and other forms of discrimination in a non-discriminatory way by Toronto Training and HR September 2011

2. 3-4 Introduction to Toronto Training and HR 5-6Definition 7-13 Position in Ontario 14-17 Race or colour 18-20 Religion 21-22 Physical or mental disability 23-24 Dependence on alcohol or drugs 25-26 Sex (includes pregnancy and childbirth) 27-28 Marital and family status 29-30 Sexual orientation 31-32 Ancestry, place of origin, national or ethnic origin (including linguistic background) 33-34 Language 35-36 Social condition or origin 37-38 Source of income 39-40 Assignment, attachment or seizure of pay 41-42 Based on association 43-44 Political belief 45-46Record of criminal conviction or pardoned conviction 47-59 Age 60-61 Conclusion and questions Contents

3. Page 3 Introduction

6. Improving employee engagement & morale

8. Page 6 Definition Discrimination Conscious Unconscious Positive Negative

9. Page 7 Position in Ontario

10. Page 8 Position in Ontario 1 of 6 ONTARIO HUMAN RIGHTS COMMISSION Develops public policy on human rights Actively promotes a culture of human rights in the province Conducts public inquiries Intervenes in proceedings at the Human Rights Tribunal of Ontario (HRTO) Initiates own applications (formerly called ‘complaints’)

11. Page 9 Position in Ontario 2 of 6 ONTARIO HUMAN RIGHTS COMMISSION Engages in proactive measures to prevent discrimination using public education, policy development, research and analysis Brings people and communities together to help resolve issues of ‘tension and conflict”

12. Page 10 Position in Ontario 3 of 6 Race, colour or ethnic background Religious beliefs or practices Ancestry Place of origin Citizenship Sex (including pregnancy and gender identity) Family status Marital status, including those with a same-sex partner

13. Page 11 Position in Ontario 4 of 6 Disability Sexual orientation Age Receipt of public assistance (in housing) and record of offences (in employment)

14. Page 12 Position in Ontario 5 of 6 SPECIAL PROGRAMS Definition Section 14 of the Ontario Human Rights Code Protecting affirmative action programs Promoting substantive equality Duty to accommodate Exceptions

15. Page 13 Position in Ontario 6 of 6 GUIDELINES FOR DEVELOPING SPECIAL PROGRAMS Planning and consultation Developing a rationale for the program Data collection Eligibility criteria Evaluating a special program

16. Page 14 Race or colour

17. Page 15 Race or colour 1 of 3 Employment Provision of service

18. Page 16 Race or colour 2 of 3 Rosa Parks Civil Rights movement Ku Klux Klan Silence Revenge Consequences Human nature

19. YES YES YES YES NO YES NO NO YES NO NO NO HOW RACIST ARE YOU? When you meet a new person, do you notice the colour of their skin? Have you ever decided not to hang out with someone just because of their colour? Do you have many friends of different nationalities? Do youmakefun of the waypeoplesound or look meaningit tohurtsomeone? Do youeverlaugh at racistjokes? Ifsomeonewasracist towardsyouwould you be racist back? A SAINT AVERAGE RACIST VERY RACIST

20. Page 18 Religion

21. Page 19 Religion 1 of 2 Employment Provision of service

22. Page 20 Religion 2 of 2 DEVELOPING A CORPORATE POLICY Create a workforce profile Establish your boundaries Audit your policies Enforce a culture of respect When asked to make an adjustment, don’t be afraid to say ‘yes’ or ‘no’ Always look twice at a problem Raise awareness with all stakeholders Measure the impact

23. Page 21 Physical or mental disability

24. Page 22 Physical or mental disability Employment Provision of service

25. Page 23 Dependence on alcohol or drugs

26. Page 24 Dependence on alcohol or drugs Employment Provision of service

27. Page 25 Sex (includes pregnancy and childbirth)

28. Page 26 Sex (includes pregnancy and childbirth) Employment Provision of service

29. Page 27 Marital and family status

30. Page 28 Marital and family status Employment Provision of service

31. Page 29 Sexual orientation

32. Page 30 Sexual orientation Employment Provision of service

33. Page 31 Ancestry, place of origin, national or ethnic origin (including linguistic background)

34. Page 32 Ancestry, place of origin, national or ethnic origin (including linguistic background) Employment Provision of service

35. Page 33 Language

36. Page 34 Language Employment Provision of service

37. Page 35 Social condition or origin

38. Page 36 Social condition or origin Employment Provision of service

39. Page 37 Source of income

40. Page 38 Source of income Employment Provision of service

41. Page 39 Assignment, attachment or seizure of pay

42. Page 40 Assignment, attachment or seizure of pay Employment Provision of service

43. Page 41 Based on association

44. Page 42 Based on association Employment Provision of service

45. Page 43 Political belief

46. Page 44 Political belief Employment Provision of service

47. Page 45 Record of criminal conviction or pardoned conviction

48. Page 46 Record of criminal conviction or pardoned conviction Employment Provision of service

49. Page 47 Age

50. Page 48 Age 1 of 12 Employment Provision of service

51. Page 49 Age 2 of 12 REASONS TO FOCUS ON AGE EQUITY Aging population Future labour shortage Boomers want to work longer Boomers want flexible working conditions New legal issues

52. Page 50 Age 3 of 12 WHAT ARE MATURE WORKERS WANTING? Positive work environment Respectfrom their co-workers Opportunities to use their talents Opportunities to use their skills to do something worthwhile Learn something new Help others Do what they “have always wanted to do”

53. Page 51 Age 4 of 12 INITIATIVES TO ADOPT Hiring On the job Benefits

54. Page 52 Age 5 of 12 STIGMA AND DISCRIMINATION Education Accountability Target seniors

55. Page 53 Age 6 of 12 KEY FACTORS ASSOCIATED WITH POSITIVE AND ACTIVE AGING Productive, active participation in all aspects of economic, social and community life Self-reliance/self-determination Recognition as an actively contributing member of society A positive outlook about self and future Financial security

56. Page 54 Age 7 of 12 KEY FACTORS ASSOCIATED WITH POSITIVE AND ACTIVE AGING Good physical and mental health and ability to function Mutually supportive social relationships and contacts Safe and supportive environment/community to live and work Availability of adequate services and support

57. Page 55 Age 8 of 12 SAFE AND SUPPORTIVE COMMUNITIES PROVIDE Community services and recreational activities that increase activity and alleviate social isolation and loneliness Public health services to enable seniors to optimize their health and well-being Educational, cultural and spiritual resources that provide opportunities for personal growth, lifelong learning and community participation Income that supports an adequate standard of living Financial literacy resources to support sound financial decision making

58. Page 56 Age 9 of 12 SAFE AND SUPPORTIVE COMMUNITIES PROVIDE Community services and recreational activities that increase activity and alleviate social isolation and loneliness Public health services to enable seniors to optimize their health and well-being Educational, cultural and spiritual resources that provide opportunities for personal growth, lifelong learning and community participation Income that supports an adequate standard of living Financial literacy resources to support sound financial decision making

59. Page 57 Age 10 of 12 KEY FEATURES OF AN AGE-FRIENDLY COMMUNITY Outdoor spaces and public buildings that are pleasant, clean, secure and physically accessible Public transportation that is accessible and affordable Housing that is affordable, appropriately located, well-built, well-designed and secure

60. Page 58 Age 11 of 12 KEY FEATURES OF AN AGE-FRIENDLY COMMUNITY Opportunities for participation in leisure, social, cultural and spiritual activities with people of all ages and cultures Older people are treated with respect and are included in civic life

61. Page 59 Age 12 of 12 KEY FEATURES OF AN AGE-FRIENDLY COMMUNITY Opportunities for employment and volunteerism that cater to older people’s interests and abilities Age-friendly communication and information available Community support and health tailored to seniors’ needs

62. Page 60 Conclusion & Questions

63. Page 61 Conclusion Summary Questions