1. References upon request.
Tim Fenton 208-569-5257
timothy.fenton@my.eitc.edu
14501 Compass St #112, Corpus Christi, TX 78418
IT Support Technician who is a motivated self-starter with excellent communication skills and problem solving
abilities in both hardware and software. Experience includes large Active Directory network, wiring, switch
configuration, hardware/software deployment, and staying up to date with the latest technology and
network security.
Education
EASTERN IDAHOTECHNICAL COLLEGE
05/08/2016| Associates of Applied Science
 3.65 GPA
 PresidentAdvisor to Computer Club
IDAHO STATE UNIVERSITY
2009-2014| Senior
 108 earned credits
Certifications
 Cisco Certified Network Associate (CCNA)
 Windows 8.1 Microsoft Certified Professional (70-687)
 CompTIA A+ (801)
Courses
 Microsoft Server 2012 R270-410, 70-411, 70-412, 70-413, and 70-414
 CompTIA Security +
 Advanced Linux
Experience
IT SUPPORT TECHNICIAN May 2015 – Present
Eastern Idaho Technical College | 1600 S 25th E, Idaho Falls, ID 83404
Help Desk - reset passwordsunlock accounts in Active Directory; installmaintain PC’s, monitors, printers
(local and network); run new wire and rewire classrooms (includes punch block, keystones, RJ-45’s); trouble
shoot and repair equipment. Some hands on command line entry on switches L2 and L3. SCCM image and
software deployment.
SALES and SERVICE ASSOCIATE October 2007 – July 2009
Qwest Communications | 1935 International Way, Idaho Falls, ID 83401
Verizon Wireless Subject Matter Expert, Bravo Award recipient.
RV SERVICE MANAGER December 1996 – April 2006
Smith RV | 1523 N 25th E, Idaho Falls, ID 83401