1. Tim Bevers 15590 SW Farmington Rd. Beaverton OR
Phone: 503.724.8561  E-Mail:
tim.bevers@me.com
Objective
Senior Systems Engineer with over 18 years of global IT experience with support, development, testing and
protection. Practiced and proven in Systems Administration, Support, Leadership, Project Management, Vendor
Management, Package Building, Image Development and Endpoint Management. Strong in OS and Application
support, Infrastructure Development and Execution, Network Troubleshooting, Team and User Training,
documentation, collaboration, management, and Inventory. Looking to place my talents for the long term with a
company that recognizes its employees, enables them to do great work, and cheers them when they do.
Experience
Peak Hosting, LLC – www.peakhosting.com
Sr. Mac Support Engineer 5/2014 - 7/2016
 Sr. Mac Support Engineer: Support for remote and local employees. Image design, testing and deployment.
Vendor management. Hardware repair. Solution creation, testing and deployment. Tracking and
redeployment of hardware and software inventory.
 Internal Support Team Lead: Team guidance and scheduling. Technical trainer. Workflow planning and
coordination. Ticket Management. Budget planning and evaluation.
 Infrastructure Engineer: Planned and executed successful move from 3500 ft2
office to 25,000 ft2
office.
Planned and executed migration to enterprise wireless solution after evaluation of Xirrus and Cisco Meraki
solutions. Physical network setup and install including Cisco configuration, planning and wiring of the
building. Setup and support of smaller offices. Printer setup and support.
 System Administrator: Administer communication and support systems on: Google Enterprise, Exchange,
VPN Server, Windows Active Directory, Unix systems, Endpoint Management, VoIP (Cisco UAC, 8x8 and
Vonage), Apple Server and Cisco Meraki Wireless.
Adidas Group (Insight Global) – www.global.adidas.com
Mac Support Engineer 2/2013 – 5/2014
 Mac Support Engineer: Hardware repair and replacement after providing loaner out of pool and diagnosis.
Casper Administration for local and remote users in a 200 user base. Image Development and Testing for
multiple hardware platforms and models. Operating System support for Mac OSX and Windows 7 Pro.
Application Support for Microsoft Office, Adobe Design Applications, 3D applications, browsers, as well as

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endpoint management software. Technical documentation and presentation to management as well as the
local users. Trained my local team for specialized support as well as Mac Specific hardware and OS support.
 Network Admin: Physical reconfiguration of network closets, keeping cables and racks organized. Working
with network admins to ensure load was balanced and troubleshooting switch issues.
 PC Support Analyst: Windows 7 support. Support of Microsoft Office and other Windows applications.
 Vendor Manager. Coordination with external vendors for warranty issues as well as submission for repairs
and hardware replacement. Coordinating with the purchasing teams to purchase new hardware. Gathering
and submitting RFP (Request For Proposal) for projects requested by internal stakeholders.

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Nike, Inc. (Nike, ACS, Lockheed Martin) – www.nike.com
Sr. IT Operations and Technical Engineer 1998 – 12/2012
 Sr. IT Operations and Technical Engineer: As the Lead of the Retail Technology Innovation Team I led,
designed and organized our side of projects ranging from: NIKEiD, Store Space Redesign, NikeFind, InStore
Customization, Retail Wireless, PCI Compliance, and Nike Retail Lab (Area 52). Created the UI for NIKEiD
project with collaboration from multiple teams, in the end winning an IT MAXIM and Global MAXIM Awards.
Working cross platform to ensure security of customer data (credit, and profile) was safe and secure.
Traveled across the US for store openings and construction leading up to it; wiring, vendor management,
installs, cross connection and testing prior to opening of the store. International travel to train regional IT in
my developed software, UI, policies and procedures (Asia and Europe). Managed vendors for software
development, hardware purchasing, inventory, imaging and configuration, prep-work, and store openings.
Technical documentation writing for retail solutions and innovation. JAMF Casper administrator. Nanopoint
digital signage administrator.
 Advanced Desktop Support (Level 3 Desktop Support): End user support of hardware and software. Global
user support. Vendor management for purchasing and specific issues around warranty or OS / Applications.
Designed and maintained inventory database for Nike end-user hardware and software. JAMF Casper
administrator for user systems. Wrote technical documentations for procedures and corporate hardware
policies.
 Desktop Team Lead: Hardware and software support of large local user base. Team lead for 5 person team
responsible for all design support on south Nike campus. Reporting on tickets open, closed and in process.
Follow up with employees to be sure of status and productivity. Training for members of the team and cross
training to ensure of shared knowledge. Scheduling of team events and team members to ensure coverage
and on call status.
 Desktop Support: Hardware and software support (Mac and PC). Specific design group assignment to be
focused on their needs to dedicated to serve they users.
o IMAC Coordinator: Images and configures all outgoing and redeployed systems. Backup and archive
data for users, ensuring all data was migrated successfully to new or redeployed systems. Inventory
Management of all systems.
 Helpdesk: Phone Level 1 and Level 2 support for remote and local users. ACE server administrator (Use with
SecurID). Support MS Office, Adobe Design applications, Windows and Mac OS. Conversion from Banyan
Vines protocols to NT setup for infrastructure for entire campus. File Server administration.
Training, Awards and Education
Northwestern High School
Clackamas Community College – Criminal Justice

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Cadence Project Management Courses
JAMF Certified Casper Engineer and Administrator (CCA and CCE)
Apple Certified Technical Coordinator (ACTC)
Nike Maxim Awards:
NIKEiD
NikeFind
Nike Fuel Band
NFL Launch
Nike Store Redesign and Relaunch

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Skills and Experience
 MacOS Administration: 16 years
 Casper Suite: 5 years
 Casper Administrator: 5 years
 Package Building (OSX): 6 years
 Windows Administration: 11 years
 ACE Server Administration: 8 years
 Apple Macintosh Support (L2 & L3 for 12
years): 17 Years
 Systems Engineering: 6 years
 Image Development: 6 years
 Image Testing: 8 years
 Windows PC support: 14 years
 Customer service: 16 years
 IT Experience: 16 years
 PCI compliance testing and experience: 2
years
 Vendor management: 7 years
 Team leadership: 8 years
 Software deployment skills: 8 years
 Adobe CS design software support: 15 years
 Microsoft Office suite support: 14 years
 Database Creation, Design and Administration:
3 years
 UI Development: 5+ years
 Project management: 4 years
 Scripting (AppleScript): 3 years
 PC Hardware troubleshooting and repair: 16
years
 Mac Hardware troubleshooting and repair: 12
years
 Innovation and evaluation of new technology:
12 years
 Mobile Device support: 3 years
 Mobile device imaging and testing: 3 years
 Mobile device management: 2 years
 SharePoint administrator: 2 years
 Network troubleshooting and support: 10
years
 Hardware testing and repair: 15 years
 Component testing and repair: 10 years
 Cisco UCS setup and use: 1 year
 Cisco Meraki setup, administration and
troubleshooting: 1 year
 Infrastructure Engineering: 5 years