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Four Ways to
Successfully Engage
Stakeholders
Tiago Palhoto
“Thank you” to the organizers.
• Ademar Aguiar
• Catarina Carvalho
• Catarina Reis
• Dulce Domingos
• Filipe Correia
• Francisco Martins
• João Cerdeira
• Luís Ramos
• Miguel David
• Miguel Saraiva Sampaio
• Ricardo Martinho
• Teresa Carreiro
And thank you for being here!
Would you please turn off your
Wifi on your cell phone?
A Simple but important request…
Who am I?
• Currently working as an Agile Trainer/coach @
• Part of the Agile Community since 2001;
• Love to cook, do sports, play the drums and read…a
lot!!
My contribution to the Agile Community
What’s this all about?
What’s this all about?
• 2011 – Scott Ambler - http://www.ambysoft.com/surveys/agileStateOfArt201011.html
What’s this all about?
• 2011 – Scott Ambler - http://www.ambysoft.com/surveys/agileStateOfArt201011.html
•Introduce the stakeholders to the
framework you will use;
•Share the Calendar of activities;
•Inputs during the sprint (informal
feedback);
•Define Stakeholders’ Schedule.
The four ways:
Introducing the framework
Introducing the framework
•It’s of paramount importance that the
stakeholders fully understand your
framework!
For the SCRUM framework, I always put
special focus on the following items:
Introducing the Framework
• Sprint – Small increments, early and
constant feedback,deliver value.
Velocity as a performance measure;
• Story – Definition of user story and
why it’s useful. Explain the structure
(the 3 C’s);
Introducing the Framework
•Relative and detailed estimates –
Difference and when to use each. I
usually use accuracy and precision to
explain the relative estimates;
•Backlog – “Bag” where all the stuff to
be built goes. The need to be prioritized;
•Release plan – it’s very important to
mention the need to update it after
each iteration based on the
performance of the team.
The Calendar of Activities
Calendar of activities
•In 2006, I decided to
start a treatment to
correct a couple of
problems with my
jaws;
•Constant pain took
me to the doctor to
seek for help.
Calendar of activities
• PROCEDURES
• Upper Braces on November 2006. To be
used until early 2010
• Upper jaw surgery on January 2007 to
place expander. To be used during 4
months;
• Lower Braces on October 2007. To be
used until early 2010
• Lower Jaw surgery June 2009
• ROUTINE APPOINTMENTS
• Monthly appointment to verify Braces
• Weekly appointment during four
months after the Upper jaw surgery;
Calendar of activities
Calendar of activities
For the Calendar of Activities, I always put
special focus on the following events:
• Planning Meeting – Make sure the stakeholders
(and PO) understand their role and that this
meeting needs to be prepared during the previous
sprint;
• Story Workshop – Start preparing the next sprint
by reviewing the contents of the backlog;
• Grooming – Explain the changes to the team so
that they can give an updated estimate;
Calendar of activities
For the Calendar of Activities, I always put
special focus on the following events:
• Backlog Prioritization – Based on the estimates,
the PO and the stakeholders will review the
priorities;
• Review meeting – This is the easiest one to get PO
and stakeholders on. Important to mention that
bugs may show up and changes too.
Feedback during the sprint
Feedback during the sprint
1-4
Weeks
Common scenario
Feedback during the sprint
Some stakeholders, during the review:
Feel lost Feel stressed Wary
Feedback during the sprint
Informal feedback mechanism
Continuous
delivery of
functionalities
Feedback during the sprint
Key benefits for the stakeholders
Self paced evaluation Less pressure Increased knowledge
Define the Stakeholders’
schedule
Define the Stakeholders’ schedule
Book your Mondays
and Wednesdays for
classes at 6pm for the
next 6 months.
Ok. At least now I
know what can I count
on and organize
myself.
Define the Stakeholders’ schedule
• Ensures the meetings will be part of their schedule right from
the beginning;
• Stakeholders will be able to plan their activities and prepare
the meetings in advance;
Q&A

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Engage Stakeholders Agile Projects

  • 1. Four Ways to Successfully Engage Stakeholders Tiago Palhoto
  • 2. “Thank you” to the organizers. • Ademar Aguiar • Catarina Carvalho • Catarina Reis • Dulce Domingos • Filipe Correia • Francisco Martins • João Cerdeira • Luís Ramos • Miguel David • Miguel Saraiva Sampaio • Ricardo Martinho • Teresa Carreiro And thank you for being here!
  • 3. Would you please turn off your Wifi on your cell phone? A Simple but important request…
  • 4. Who am I? • Currently working as an Agile Trainer/coach @ • Part of the Agile Community since 2001; • Love to cook, do sports, play the drums and read…a lot!!
  • 5. My contribution to the Agile Community
  • 7. What’s this all about? • 2011 – Scott Ambler - http://www.ambysoft.com/surveys/agileStateOfArt201011.html
  • 8. What’s this all about? • 2011 – Scott Ambler - http://www.ambysoft.com/surveys/agileStateOfArt201011.html
  • 9. •Introduce the stakeholders to the framework you will use; •Share the Calendar of activities; •Inputs during the sprint (informal feedback); •Define Stakeholders’ Schedule. The four ways:
  • 11. Introducing the framework •It’s of paramount importance that the stakeholders fully understand your framework!
  • 12. For the SCRUM framework, I always put special focus on the following items: Introducing the Framework • Sprint – Small increments, early and constant feedback,deliver value. Velocity as a performance measure; • Story – Definition of user story and why it’s useful. Explain the structure (the 3 C’s);
  • 13. Introducing the Framework •Relative and detailed estimates – Difference and when to use each. I usually use accuracy and precision to explain the relative estimates; •Backlog – “Bag” where all the stuff to be built goes. The need to be prioritized; •Release plan – it’s very important to mention the need to update it after each iteration based on the performance of the team.
  • 14. The Calendar of Activities
  • 15. Calendar of activities •In 2006, I decided to start a treatment to correct a couple of problems with my jaws; •Constant pain took me to the doctor to seek for help.
  • 16. Calendar of activities • PROCEDURES • Upper Braces on November 2006. To be used until early 2010 • Upper jaw surgery on January 2007 to place expander. To be used during 4 months; • Lower Braces on October 2007. To be used until early 2010 • Lower Jaw surgery June 2009 • ROUTINE APPOINTMENTS • Monthly appointment to verify Braces • Weekly appointment during four months after the Upper jaw surgery;
  • 18. Calendar of activities For the Calendar of Activities, I always put special focus on the following events: • Planning Meeting – Make sure the stakeholders (and PO) understand their role and that this meeting needs to be prepared during the previous sprint; • Story Workshop – Start preparing the next sprint by reviewing the contents of the backlog; • Grooming – Explain the changes to the team so that they can give an updated estimate;
  • 19. Calendar of activities For the Calendar of Activities, I always put special focus on the following events: • Backlog Prioritization – Based on the estimates, the PO and the stakeholders will review the priorities; • Review meeting – This is the easiest one to get PO and stakeholders on. Important to mention that bugs may show up and changes too.
  • 21. Feedback during the sprint 1-4 Weeks Common scenario
  • 22. Feedback during the sprint Some stakeholders, during the review: Feel lost Feel stressed Wary
  • 23. Feedback during the sprint Informal feedback mechanism Continuous delivery of functionalities
  • 24. Feedback during the sprint Key benefits for the stakeholders Self paced evaluation Less pressure Increased knowledge
  • 26. Define the Stakeholders’ schedule Book your Mondays and Wednesdays for classes at 6pm for the next 6 months. Ok. At least now I know what can I count on and organize myself.
  • 27. Define the Stakeholders’ schedule • Ensures the meetings will be part of their schedule right from the beginning; • Stakeholders will be able to plan their activities and prepare the meetings in advance;
  • 28. Q&A

Editor's Notes

  1. Falar sobre a minha experiência pessoal: falta de contextualização dos stakeholders (PO incluído)
  2. Falar de como estes dados (apesar de serem de 2011) me fazem sentir que pouco ou nada mudou.
  3. Falar de como estes dados (apesar de serem de 2011) me fazem sentir que pouco ou nada mudou.
  4. Self pace evaluation – Stakeholders can analyse and play with the new stuff at their own pace; No pressure – No pressure when performing this analysis to say “Yes”, as this will be later, during the review meeting; Increased knowledge – By the time of the review, stakeholders will be better prepared to deal with the implemented stories.