The Rana Plaza building collapsed in 2013 in Bangladesh, killing over 1,100 people working in garment factories. This tragedy highlighted the dangerous working conditions in Bangladesh's garment industry. Key stakeholders included fashion brands producing clothes at Rana Plaza like Primark, Benetton, and Walmart. There are ongoing efforts by multi-stakeholder agreements to improve health and safety in the industry, moving away from a compliance model toward cooperation between buyers, unions, and NGOs. However, without adequate enforcement and inspections, decent work remains out of reach for many textile workers in Bangladesh.
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Case study report team 4
1. After Rana Plaza Case Report Team 4
Abay Alikhan
Opeyemi Tamara Akinyombo
Tuguldur Altangerel
Wolfe Bentinck
Threynt-Regis Immongault Ella
Carlos Fernandez
TABLE OF CONTENTS
2. Part 1. Case Analysis:
Current situation:
The Rana Plaza building collapsed in April 2013, killing 1,132 people and injuring over
2,500 more. This tragedy became a symbol of the impact of the fashion industry and the need for
long-term reform. The Rajdhani Unnayan Kartripakkha (Capital Development Authority) filed a
complaint against the building's owners and the five garment factories that operate inside it.
Much of the blame was put on Mr Rana's carelessness, who was accused of prioritizing money
before human safety and lives. Retailers, on the other hand, were held accountable for a lack of
attention in monitoring the capacity of their suppliers, safety requirements, and salaries
paid.These catastrophes, which were among the deadliest industrial mishaps on record, alerted
the world to the terrible working conditions endured by employees in Bangladesh’s ready-made
garment business. Millions of individuals, the most of whom are women, are subjected every day
to a dangerous work environment with a high incidence of work-related accidents and deaths, as
well as occupational illnesses, for some of the world’s lowest salaries. The majority of the
factories do not fulfill building and construction requirements. As a result, deaths from fires and
building collapses are common. There have been 109 accidents since the Rana Plaza catastrophe.
At least 35 of them were textile industry mishaps, in which 491 people were wounded and 27
died. In the lack of well-functioning labor inspection system and adequate enforcement
measures, decent work and dignified living remain a distant dream for the great majority of
textile workers and their families
Stakeholders:
3. Bonmarche, Walmart, The Children’s Place, Primark, Matalan, Mango, Joe Fresh,
Adidas, Gap, and Bennetton. Were among the fashion companies producing at the Rana Plaza
garment factory at the time of the collapse. This was not the first garment industry accident, but
its severity and preventability brought it to attention. The tragedy encouraged a wide variety of
stakeholders to work to prevent future tragedies. Two multi-stakeholder agreements were
prominent in these efforts, bringing together key buyers, trade unions, and non-governmental
organizations(NGOs) in a concerted effort to improve health and safety conditions in the sector.
These initiatives represent a shift away from the buyer-driven compliance-based model that
continues to dominate CST and toward what is being described as a cooperation-based model
that brings together multiple stakeholders who affect, and are affected by, the business
operations of leading multinational corporations in global value chains.
5. Intention:
In general, B2B customers are seeking to dodge purchasing clothes from Rana Plaza with
the aid of diverse codes of conduct and NGOs; they are working on their supply chain choice. It
has matured more influential importance on behaving ethically not just in the most secret society
but worldwide. These organizations attempt to generate a more reliable future for the factory
workers, implementing them with the correct standards. As these frequent demands are required
but neglected to communicate, a stand might contain a future of enforced and supported. Having
facilities that are operating ethically would be helpful in the future for the buyers.
Another vital stakeholder that has some influence and can stand are the clients, so us. It is
simple for us to get and pay more care than usual to see who made the clothes that we're about to
buy even if the clothes are already in the shop, so the damage already occurs. Even if it already
happens, someone needs to take a step to change, and it can start with us. So as a consumer it is
crucial for us to speak up and make other people know of the truth and push them to act. If, for
example, we decide not to buy from a specific brand and choose to explain why, it can have a
huge impact thanks to the tools that we have that are social media. Knowing the media's weight
in business can lead to a movement that can impact these factories.
Learning Threshold:
Competing forces in this case first of all might be other brands that might use this tragedy
as black pair and say that they produce and know where their clothes come from. This is a big
opportunity for other mass market brands to gain market share. Another competing force might
be consumers that would not return to brands that manufactured their clothes through Rana Plaza
or other similar companies and manufacturing plants. Also not to forget about countries that
would like to have Western brands manufactured in their countries and creating new jobs. Some
countries might make statements that they have strict rules on construction and guarantee brands
with cheap and safe production lines. And our team assumed that there is no space for
compromise because companies would look for countries that offer the cheapest possible labor
and less risks for their reputation, especially in the mass production market. Brands would not
take risks of using labor that might cause them problems later, and lose profits. So it doesn’t
matter for them, if it is in Africa or Malaysia, or Bangladesh, the highest possible profit with less
risks the better looks option.
Help:
Depending on only one industry for economic growth is a big risk to the industry itself.
Not only could it result in a monopoly where employees are overworked and underpaid, but also
it prevents growth from employees, and there is a risk that misuse of corporate power can be in
6. play. If the government can attempt to improve and lay more funding towards the country’s
education to allow workers to develop in other countries, this cause and effect can be less
probable. Implementing technology to set up new and advanced products is another
recommendation that can help all stakeholders involved. This reduces long-term cost, number of
employees, and brands could potentially get their products at a more efficient rate. Lastly, our
last suggestion is for the 1% of the population who were aware of the situation to engage towards
spreading awareness. This way, the social impact that Rana Plaza has would leave big
corporations with no choice but to act.
What possible solutions might emerge from dialogue between the focal organization and its
stakeholders:
The possible solution that might emerge from dialogue between focal organization and
its stakeholders is view on problems more detailed and wider. Focal organization might make
survey and research on the most problematic parts of the business and risks so company or
companies might be better informed about problems and take actions. This might be very helpful
also to better realize problem for people thousands miles away or people who are willing to make
changes. Any survey and research gives new detailed view on business. It might not solve all
problems or solve problems only partly, but changes come from small steps. If company would
change something or improve anything that would decrease risks in long term effect would be
significant.
From a future point of view:
In the twenty-first century, the world unfortunately runs on money and it changes at a
very fast pace. All stakeholders might be severely affected from this several years from now if
nothing continues to improve. Many steps have already been taken, such as the Rana Plaza
arrangement, and the improvement in building and worker safety, which came mostly through
the accord. However, there is rising anxiety over the accord's survival, as from 2018, it was only
going to be financed for three more years. Meaning that in 2021, some companies were hesitant
to renew their commitments due the moral and social attention that the Rana Plaza disaster
brought on their respective companies. Today, workers’ lives remain the same after the incident.
Wages are still very low and conditions are still very subpar. If this keeps going the way it is, and
the working conditions are no longer under a legal entity that binds workers to compensation and
protection, the garment industry in Bangladesh could be at risk of suffering another disaster in
the future.
Part 2. Case DiscussionQuestions
Rana Plaza, was arguably a disaster waiting to happen. Countless disasters in Bangladeshi
factories and workplaces had occurred such as the Tarazeen fashion accident in the lead up to
7. Rana plaza. The solution to make sure this doesn’t happen in the future is somewhat
complicated.
There are three key stakeholders, the employers and their employees, the government and the
luxury brands.
The Employers and Employees
The psychological behaviour behind a business in Bangladesh would be proven to show that the
employer is vested in profits and deliverables. Thus, the employee and their labour rights are
often disregarded. This is due to companies with minimal to no regulation will completely
disenfranchise employee rights and wellbeing for their ultimate goal of delivering highest
possible profits.
With Bangladesh being one of the poorest nations in the world with an unemployment rate of
6%(3 million people) employers are in a position of great power. This results in employers being
able ignore workers and protections as the employer is all to aware of the countless others amidst
the population who would happily replace them.
The luxury brands
Many of the luxury brands do not want to “get their hands dirty”. What does this mean? It means
the likes of H&M, Top shop, GAP etc are not associated with any of the manufacturing
companies and therefore are not held accountable to any of the atrocities held around the world.
This leads to companies going to developing economies such as Bangladesh; taking advantage of
the cheap labour, lenient labour laws and low company risk which they would not have access to
back their home countries. With no accountabilities, these companies will only support the
victims of the likes of the Rana Plaza out of ethical reasons and to more importantly keep their
consumers happy.
Government
The Bangladeshi government has a notorious reputation of corruption from the low to high end
of government. This leads to the priority of profits rather than the well-being of the counties
people. A prime example is the Rana Plaza where 1100 people died due to “behind the curtain
deals” with local mayor’s and owners of the Plaza.
8. If there is no change from the top down then we believe we would see little to no impact on the
grander scheme of working conditions, ethics and quality of living across not only the country
but world wide.
Possible Responsible
stakeholders
Why Responsible? Possible actions to reduce
changes of future occurrences
(probability of effectiveness
Sohel Rhana Violations of laws and the
goal of making profit closing
eyes on safety. Illegal
construction. Corruption.
Spend money on safety,
create normal and fair
working conditions.
Managers Work for the companies that
use sweatshops, and that
violates laws. Forcing
workers to work in dangerous
places.
Work only for companies that
follow laws and don't violate
human rights.
Consumers Buying from mass market
brands and not checking
where their clothes come.
Reduce the amount of clothes
buying habits, and check
where clothes come from and
how it was produced.
Government Corruption and allowance for
working places like Rhana
Plaza
Eliminate corruption and
work on making working
conditions better and safe for
everyone.
NGO’s Missed places like Rana
Plaza, and does not monitor
everything
Fill lawsuit against
sweatshops and engage more
people to share their
experience to public so more
people would be aware
Suppliers Sell their materials to
sweatshops
Stop working with
sweatshops and those that
violate human rights.
9. TYPOLOGY OF STRATEGIC RESPONSES BY APPAREL RETAILERS/BRANDS
Joe Fresh - were the first to send investigators to Bangladesh and contribute money to funds
for families that suffered at the Rana Plaza crash.
Primark - were the biggest money contributors among all others
Benetton - promised to contribute money
J. C. Penney - didn’t paid and made statement that they weren’t informed and don’t have
responsibility
Matalan - promised to contribute money
Carrefour - promised to contribute money
Walmart - made contributions directly to victims and families of victims. And also contributed
money through their worldwide branches.
The Children’s Place - made donations because used products from Rana Plaza
Zara - contributed money but didn’t announced the amount