1. T. CHAD BARTON
4808 Carfax Ave ▪ Lakewood, California 90713
(562) 417-4007 ▪ thomaschadbarton@gmail.com
PRODUCT MANAGEMENT
Personable and self-motivated with a solid track record identifying opportunities to drive revenue, maximize client
retention and improve product functionality in the medical device field. Offers valuable international experience
coordinating with diverse, cross-functional teams and building strong industry relationships. Consistently meet tight
deadlines, passed audits and increased efficiency. Articulate communicator able to clearly explain complex technical
information in an easy to understand manner. Proficient utilizing Pilgrim SmartSolve, Avaya SMA Software, COVE
ERP, Go to Meeting, Quick Q and Microsoft Visio, Word and Excel.
Regulatory Compliance
Sales Support
Client Relations
Strategic Marketing
Lead Generation
Product Launch
Sales Training
System Development
PROFESSIONAL EXPERIENCE
DANAHER – RADIOMETER – HEMOCUE – BREA, CALIFORNIA NOVEMBER 2012 –
PRESENT
SOUTHERN CALIFORNIA BUSINESS MANAGER
Selected by the global leader in diagnostic testing information and services to represent the Southern California
division of HemoCue, a Swedish-based consumable diagnostic device manufacturer and leader in Point of Care Hb
and Glucose testing.
• Managed one of the highest priority accounts in both volume and prestige in the company, with a sales
volume of $1.8MIL.
• Acquired territory with a negative -11% YOY growth. Territory currently has positive 9% growth.
• Documented Hemocue Winners Circle recipient in 2014 placing number two in the company in territory
growth and analyzer placement
• Currently number two in the company in sales for Q1 2015 in sales and analyzer placement.
• Call on and are currently on first name basis with the majority of Hospital POCC in Southern California
and Nevada
• Currently have established relationships with many of the KOL in the Hospital IDN and physician office
markets.(Hoag Hosp, SHARP, UC Irvine, Loma Linda etc etc)
• Posses extensive relationships with all the major medical distribution companies in Southern California and
Nevada.(McKesson, Cardinal, Henry Schein, Owens and Minor and Medline)
QUEST DIAGNOSTICS - HEMOCUE – Cypress, California December 2008 – Present
Technical Product Manager
Oversaw strategic and day to day product support for five IVD product lines including Network Data Management
versions for Hemoglobin, Glucose, WBC, Urine Albumin (antibody) and Plasma Low. Provided
technical expertise for lead generation at tradeshows, built relationships with nationwide
physicians and managed three direct reports. Held responsibility for FDA compliance,
competitive analysis and product specifications. Developed and proofread marketing material to
ensure technical accuracy.
• Teamed with international partners to create strategic marketing materials in compliance with FDA
guidelines to avoid liability.
• Recognized as go-to person for closing sales due to technical expertise and vast product knowledge.
• Interfaced directly with many market segment KOL’s and physicians to determine market needs and
develop product optimization strategies.
• Established warranty policy that directly delivered new revenue streams for each individual product.
2. T. CHAD BARTON
4808 Carfax Ave ▪ Lakewood, California 90713
(562) 417-4007 ▪ thomaschadbarton@gmail.com
• Integral member of global cross-functional teams credited with launching two new CLIA waived product
lines targeting major Point Of Care sites.
• Spearheaded development of a multi-million dollar complaint handling system in conjunction with a third
party software company and the European manufacturing department; system is utilized globally and will
soon be adopted by new business units.
• Collaborated successfully with numerous third party vendors on strategic projects including software
development for a worldwide QRM compliance system (Pilgrim).
• Orchestrated launch of two new software versions and one firmware upgrade of the Data Management
system which involved field corrections and sales staff education.
• Achieved all global initiatives metrics in regard to bonus compensation for three straight years; for
example, developed and launched Pilgrim’s Smart Solve software with 80% of all complaints resolved in
60 days or less.
• Proactively managed three technical support representatives by instituting cross-training for maximum
efficiency and providing ongoing support and mentoring to achieve 100% retention rate.
• Spearheaded comprehensive department overhaul and education initiative, devising new SOP’s for
maximum consistency and efficiency; efforts enabled an accommodation of two new product lines and a
20% increase in complaints without the need to hire additional staff.
• Developed and delivered statistical training, education and interpretation for key accounts and sales force.
• Increased efficiency by instituting use of “go to meeting” to resolve software issues over the phone and
eliminate onsite visits.
PAGE 2 OF 2
Technical Product Manager (continued)
• Heightened client retention by preparing monthly reports for the entire company that identify potential
problem accounts for quick action.
• Instrumental to retention of the largest client, American Red Cross, by resolving several product issues
including power adapter malfunction and repeat testing.
• Administered a nationwide field correction of 2,500+ analyzers which involved hundreds of facilities;
efforts ensured retention of every single account and enabled passage of a FDA audit.
• Successfully passed five audits over three years with no significant finding by the FDA or private auditors.
MIKE FERRY ORGANIZATION – Irvine, California May 2006 – December 2008
Coaching Placement Supervisor
Joined this family-owned company providing sales training and coaching for real estate agents to lead a team of five
responsible for managing client relationships and resolving issues. Delivered training presentations to groups of
approximately 100. Oversaw coaching placement of highly influential real estate agents nationwide.
MP BIOMEDICALS / Q BIOGENE – Irvine, California October 2004 – October 2006
Technical Service Representative
Brought on to provide B2B sales support for a global client base on behalf of this biotech and medical device
manufacturer and distributor. Specialized in nucleic acid purification kits and instrumentation. Scope of
responsibility included product trending of complaints and investigations, R&D for next generation products, budget
development for marketing and tradeshow participation for lead generation. Trained and educated internal resources.
Held responsibility for product line with net revenue exceeding $1 million per year and entailing European and
Asian markets.
• Key member of an international cross-functional team credited with developing the second generation Fast
Prep purification analyzer which became the highest revenue-generating product for the company.
• Seamlessly coordinated with Canadian engineers and Pakistani manufacturers to establish uniform
functionality and patent adherence between the older and newer Fast Prep product.
• Proactively troubleshot various issues regarding product effectiveness; identified, quarantined and
investigated problem lots and determined end user errors to prevent unnecessary lost destruction.
3. T. CHAD BARTON
4808 Carfax Ave ▪ Lakewood, California 90713
(562) 417-4007 ▪ thomaschadbarton@gmail.com
• Integral to smooth transfer of the Technical Support department from Irvine, CA to Solon, OH by ensuring
on-schedule relocation of both physical equipment and intellectual information.
• Contributed to research and development for new products and provided recommendations for future
product direction.
EDUCATION & CERTIFICATION
Long Beach State, Long Beach, Ca
M.S. in Biochemistry, first year completed, emphasis in cell receptors; 2003 – 2004
University of California, Santa Barbara, Ca
Bachelor of Science Degree in Biochemistry; 2001
Quest Green Belt Nominee; 2011, High School Math teacher 2003
HemoCue Basic Training Certificate; Helsingborg, Sweden; 2008