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Terrence L. Hammond
4028 23rd
Parkway, Apt. 21
Temple Hills, MD 20748
terrencehammond@hotmail.com
(202) 255-6833
OBJECTIVE
To obtain a challenging position in a multi-tasked environment with the commitment of a promoting
spirit of cooperation and advancement
WORK EXPERIENCE
E-Recycling Program Manager
Aug. 2014 – Present Melwood Horticultural Training Center, Inc. Upper Marlboro, MD
 Create and maintain employment opportunities for individuals with disabilities based on their
desires, employment goals, and geographic location
 Oversee the audit process and disassemble techniques of electronics
 Ensure proper operation of various electronics to result in resale
 Maintain communication with distribution personnel for proper delivery and pick up of
warehouse materials
 Retain product inventory in web-based system
 Sustain partnerships with various e-recycling companies to foster continuous business
 Provide management to floor supervisors to generate proper work flow
 Conduct analysis of job placements to ensure company standards are met and exceeded
 Organize safety checks and meetings with staff
 Attend meetings with upper management to include the board, CEO, CFO, and COO
 Provide periodic updates and reports to upper administration
 Deliver assistance with the loading and unloading of shipments
Senior Retention Counselor
March 2008 – Aug. 2014 Melwood Horticultural Training Center, Inc. Upper Marlboro, MD
 Partnered with businesses to create and maintain employment opportunities for individuals with
disabilities
 Managed the retention services for employees in their transition from entry level employment to
other career opportunities
 Trained and mentored retention staff
 Provided on-going coaching for individuals in community and Ability One placements
 Conducted analysis of job placement and retention services
 Performed informational interview with potential employers and relayed pertinent information to
the job development team
 Operated as a facilitator during team meetings

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Direct Support
March 2010 – Oct. 2012 Rescare Lanham, MD
 Over saw the proper treatment of clients in assigned group homes
 Provided assistance to clients in domestic tasks of food preparation and dressing
 Supported clients with the distribution of an accurate medication regimens
 Transported clients to various establishments for personal purchases
 Provided a comfortable environment to promote independence
Customer Service Supervisor
Aug. 2004 – Feb. 2008 Circuit City Marlow Heights, MD
 Managed appropriately 35 employees
 Ensured that all products were returned as net saleable or open box
 Confirmed the calculation of receivables were accurate for the close of business
 Resolved customer issues timely and professionally
 Trained and mentored employees with a desirable workforce morale
 Facilitated interdepartmental meetings, procedures and policies, inventory, and scheduling
 Demonstrated experience in sales and marketing, with a wide-ranging knowledge of electronics
 Generated instrumental revenue through the acquisition of new residential customer accounts
Activity Therapist
Jan. 2004 – May 2004 Tucker Nursing Care Center Columbia, SC
 Planned social and recreational activities for residents within the unit
 Regularly communicated and worked with management
 Maintained proper documentation of all activities
EDUCATION
Bachelor of Science in Therapeutic Recreation
Benedict College, Columbia, SC
May 2004
CERTIFICATIONS/ORGANIZATIONS
 CPR/First Aid
 R2 Internal Auditor
 Forklift license
 Phi Beta Sigma, Inc., Spring 2014, Tri-Sigma Chapter