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Chapter 11- slide 1
Copyright © 2009 Pearson Education, Inc.
Publishing as Prentice Hall
Chapter Eleven
Pricing Products:
Pricing Strategies
Chapter 11- slide 2
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Pricing Products:
Pricing Strategies
• New-Product Pricing Strategies
• Product Mix Pricing Strategies
• Price Adjustment Strategies
• Price Changes
• Public Policy and Pricing
Topic Outline
Chapter 11- slide 3
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
New-Product Pricing
Strategies
• Market skimming
pricing
• Market penetration
pricing
Pricing Strategies
Chapter 11- slide 4
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
New-Product Pricing
Strategies
Market skimming pricing is a strategy with high
initial prices to “skim” revenue layers from the
market
• Product quality and image must support the price
• Buyers must want the product at the price
• Costs of producing the product in small volume
should not cancel the advantage of higher prices
• Competitors should not be able to enter the market
easily
Chapter 11- slide 5
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
New-Product Pricing
Strategies
Market penetration pricing sets a low initial
price in order to penetrate the market quickly
and deeply to attract a large number of buyers
quickly to gain market share
• Price sensitive market
• Inverse relationship of production and
distribution cost to sales growth
• Low prices must keep competition out of the
market
Pricing Strategies
Chapter 11- slide 6
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Product Mix Pricing Strategies
Pricing Strategies
Product
line pricing
Optional
product
pricing
Captive
product
pricing
By-product
pricing
Product
bundle
pricing
Chapter 11- slide 7
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Product Mix Pricing Strategies
Product line pricing takes into
account the cost
differences between
products in the line,
customer evaluation of
their features, and
competitors’ prices
Pricing Strategies
Chapter 11- slide 8
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Product Mix Pricing Strategies
Optional product pricing
takes into account
optional or accessory
products along with the
main product.
Pricing Strategies
Chapter 11- slide 9
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Product Mix Pricing Strategies
Captive product pricing
involves products that
must be used along with
the main product
Two-part pricing involves
breaking the price into:
– Fixed fee
– Variable usage fee
Pricing Strategies
Chapter 11- slide 10
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price Mix Pricing Strategies
By-product pricing refers to
products with little or no
value produced as a result
of the main product.
Producers will seek little or
no profit other than the
cost to cover storage and
delivery.
Pricing Strategies
Chapter 11- slide 11
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price Mix Pricing Strategies
Product bundle pricing
combines several
products at a reduced
price.
Pricing Strategies
Chapter 11- slide 12
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price Adjustment Strategies
Discount and
allowance
pricing
Segmented
pricing
Psychological
pricing
Promotional
pricing
Geographic
pricing
Dynamic
pricing
International
pricing
Chapter 11- slide 13
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price Adjustment Strategies
Discount and allowance pricing reduces prices to
reward customer responses such as paying early or
promoting the product
• Discounts :A straight reduction in price on
purchases during a stated period of time.
• Allowances: Promotional money paid by
manufacturers to retailers in return for an
agreement to feature the manufacturer’s product
in some ways.
Pricing Strategies
Chapter 11- slide 14
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price Adjustment Strategies
Segmented pricing is used
when a company sells a
product at two or more
prices even though the
difference is not based
on cost
Pricing Strategies
Chapter 11- slide 15
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price Adjustment Strategies
Segmented pricing can be in several form:
• Customer segment
• Product form pricing
• Location pricing
• Time pricing
Revenue Management
Pricing Strategies
Chapter 11- slide 16
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price Adjustment Strategies
To be effective:
• Market must be segmentable
• Segments must show different degrees of demand
• Watching the market cannot exceed the extra
revenue obtained from the price difference
• Must be legal
Pricing Strategies Segmented Pricing
Chapter 11- slide 17
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price Adjustment Strategies
Psychological pricing occurs when
sellers consider the psychology
of prices and not simply the
economics
Pricing Strategies
Chapter 11- slide 18
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price Adjustment Strategies
Reference prices are prices that buyers carry in
their minds and refer to when looking at a
given product
– Noting current prices
– Remembering past prices
– Assessing the buying situations
Pricing Strategies
Chapter 11- slide 19
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price Adjustment Strategies
Promotional pricing is when prices are temporarily
priced below list price or cost to increase demand
• Loss leaders
• Special event pricing
• Cash rebates
• Low-interest financing
• Longer warrantees
• Free maintenance
Pricing Strategies
Chapter 11- slide 20
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price Adjustment Strategies
Risks of promotional pricing
• Used too frequently, and copies by
competitors can create “deal-prone”
customers who will wait for promotions
and avoid buying at regular price
• Creates price wars
Pricing Strategies
Chapter 11- slide 21
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price Adjustment Strategies
Geographical pricing is used for
customers in different parts
of the country or the world
• FOB pricing
• Uniformed-delivery pricing
• Zone pricing
• Basing-point pricing
• Freight-absorption pricing
Pricing Strategies
Chapter 11- slide 22
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price Adjustment Strategies
• FOB (free on board) pricing means that
the goods are delivered to the carrier and
the title and responsibility passes to the
customer
• Uniformed delivery pricing means the
company charges the same price plus
freight to all customers, regardless of
location
Pricing Strategies
Chapter 11- slide 23
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price Adjustment Strategies
• Zone pricing means that the company sets
up two or more zones where customers
within a given zone pay a single total price
• Basing point pricing means that a seller
selects a given city as a “basing point” and
charges all customers the freight cost
associated from that city to the customer
location, regardless of the city from which
the goods are actually shipped
Pricing Strategies
Chapter 11- slide 24
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price Adjustment Strategies
• Freight absorption pricing means the
seller absorbs all or part of the actual
freight charge as an incentive to attract
business in competitive markets.
Pricing Strategies
Chapter 11- slide 25
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price Adjustment Strategies
Dynamic pricing is when
prices are adjusted
continually to meet the
characteristics and
needs of the individual
customer and
situations
Pricing Strategies
Chapter 11- slide 26
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price Adjustment Strategies
International pricing is when prices are set in a specific
country based on country-specific factors
• Economic conditions
• Competitive conditions
• Laws and regulations
• Infrastructure
• Company marketing
objective
Pricing Strategies
Chapter 11- slide 27
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price Changes
• Price cuts
• Price increases
Initiating Pricing Changes
Chapter 11- slide 28
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price Changes
Initiating Pricing Changes
Price cuts occur due to:
• Excess capacity
• Increased market share
Price increase from:
• Cost inflation
• Increased demand
• Lack of supply
Chapter 11- slide 29
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price Changes
Price
increases
• Product is “hot”
• Company greed
Price cuts
• New models
will be available
• Models are not
selling well
• Quality issues
Buyer Reactions to Pricing Changes
Chapter 11- slide 30
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price Changes
Competitor Reactions to Pricing Changes
Chapter 11- slide 31
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price Changes
Questions
– Why did the competitor change the price?
– Is the price cut permanent or temporary?
– What is the effect on market share and profits?
– Will competitors respond?
Responding to Price Changes
Chapter 11- slide 32
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price Changes
Solutions
– Reduce price to match competition
– Maintain price but raise the perceived value
through communications
– Improve quality and increase price
– Launch a lower-price “fighting” brand
Responding to Price Changes
Chapter 11- slide 33
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price Changes
Responding to Price Changes
Chapter 11- slide 34
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Public Policy and Pricing
An agreement on production,
supply, distribution
storage or acquisition or
control of goods if it is
likely to cause an adverse
effect on competition.
Anti-competitive Agreements
Chapter 11- slide 35
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Public Policy and Pricing
Robinson Patman Act prevents unfair price
discrimination by ensuring that the seller
offer the same price terms to customers
at a given level of trade
Pricing Across Channel Levels
Chapter 11- slide 36
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Public Policy and Pricing
Robinson Patman Act
• Price discrimination is allowed:
– If the seller can prove that costs differ when
selling to different retailers
– If the seller manufactures different qualities
of the same product for different retailers
Pricing Across Channel Levels
Chapter 11- slide 37
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Public Policy and Pricing
Retail (resale) price
maintenance is
when a
manufacturer
requires a dealer to
charge a specific
retail price for its
products
Pricing Across Channel Levels
Chapter 11- slide 38
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Public Policy and Pricing
Deceptive pricing occurs when a seller states prices
or price savings that mislead consumers or are
not actually available to consumers
• Scanner fraud failure of the seller to enter
current or sale prices into the computer system
• Price confusion results when firms employ
pricing methods that make it difficult for
consumers to understand what price they are
really paying
Pricing Across Channel Levels
Chapter 11- slide 39
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system, or transmitted, in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior written
permission of the publisher. Printed in the United States of America.
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Chapter 11- slide 40
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall

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Kotler_POM13e_Imran_11.ppt

  • 1. Chapter 11- slide 1 Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Eleven Pricing Products: Pricing Strategies
  • 2. Chapter 11- slide 2 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Pricing Products: Pricing Strategies • New-Product Pricing Strategies • Product Mix Pricing Strategies • Price Adjustment Strategies • Price Changes • Public Policy and Pricing Topic Outline
  • 3. Chapter 11- slide 3 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall New-Product Pricing Strategies • Market skimming pricing • Market penetration pricing Pricing Strategies
  • 4. Chapter 11- slide 4 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall New-Product Pricing Strategies Market skimming pricing is a strategy with high initial prices to “skim” revenue layers from the market • Product quality and image must support the price • Buyers must want the product at the price • Costs of producing the product in small volume should not cancel the advantage of higher prices • Competitors should not be able to enter the market easily
  • 5. Chapter 11- slide 5 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall New-Product Pricing Strategies Market penetration pricing sets a low initial price in order to penetrate the market quickly and deeply to attract a large number of buyers quickly to gain market share • Price sensitive market • Inverse relationship of production and distribution cost to sales growth • Low prices must keep competition out of the market Pricing Strategies
  • 6. Chapter 11- slide 6 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Product Mix Pricing Strategies Pricing Strategies Product line pricing Optional product pricing Captive product pricing By-product pricing Product bundle pricing
  • 7. Chapter 11- slide 7 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Product Mix Pricing Strategies Product line pricing takes into account the cost differences between products in the line, customer evaluation of their features, and competitors’ prices Pricing Strategies
  • 8. Chapter 11- slide 8 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Product Mix Pricing Strategies Optional product pricing takes into account optional or accessory products along with the main product. Pricing Strategies
  • 9. Chapter 11- slide 9 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Product Mix Pricing Strategies Captive product pricing involves products that must be used along with the main product Two-part pricing involves breaking the price into: – Fixed fee – Variable usage fee Pricing Strategies
  • 10. Chapter 11- slide 10 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price Mix Pricing Strategies By-product pricing refers to products with little or no value produced as a result of the main product. Producers will seek little or no profit other than the cost to cover storage and delivery. Pricing Strategies
  • 11. Chapter 11- slide 11 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price Mix Pricing Strategies Product bundle pricing combines several products at a reduced price. Pricing Strategies
  • 12. Chapter 11- slide 12 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price Adjustment Strategies Discount and allowance pricing Segmented pricing Psychological pricing Promotional pricing Geographic pricing Dynamic pricing International pricing
  • 13. Chapter 11- slide 13 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price Adjustment Strategies Discount and allowance pricing reduces prices to reward customer responses such as paying early or promoting the product • Discounts :A straight reduction in price on purchases during a stated period of time. • Allowances: Promotional money paid by manufacturers to retailers in return for an agreement to feature the manufacturer’s product in some ways. Pricing Strategies
  • 14. Chapter 11- slide 14 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price Adjustment Strategies Segmented pricing is used when a company sells a product at two or more prices even though the difference is not based on cost Pricing Strategies
  • 15. Chapter 11- slide 15 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price Adjustment Strategies Segmented pricing can be in several form: • Customer segment • Product form pricing • Location pricing • Time pricing Revenue Management Pricing Strategies
  • 16. Chapter 11- slide 16 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price Adjustment Strategies To be effective: • Market must be segmentable • Segments must show different degrees of demand • Watching the market cannot exceed the extra revenue obtained from the price difference • Must be legal Pricing Strategies Segmented Pricing
  • 17. Chapter 11- slide 17 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price Adjustment Strategies Psychological pricing occurs when sellers consider the psychology of prices and not simply the economics Pricing Strategies
  • 18. Chapter 11- slide 18 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price Adjustment Strategies Reference prices are prices that buyers carry in their minds and refer to when looking at a given product – Noting current prices – Remembering past prices – Assessing the buying situations Pricing Strategies
  • 19. Chapter 11- slide 19 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price Adjustment Strategies Promotional pricing is when prices are temporarily priced below list price or cost to increase demand • Loss leaders • Special event pricing • Cash rebates • Low-interest financing • Longer warrantees • Free maintenance Pricing Strategies
  • 20. Chapter 11- slide 20 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price Adjustment Strategies Risks of promotional pricing • Used too frequently, and copies by competitors can create “deal-prone” customers who will wait for promotions and avoid buying at regular price • Creates price wars Pricing Strategies
  • 21. Chapter 11- slide 21 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price Adjustment Strategies Geographical pricing is used for customers in different parts of the country or the world • FOB pricing • Uniformed-delivery pricing • Zone pricing • Basing-point pricing • Freight-absorption pricing Pricing Strategies
  • 22. Chapter 11- slide 22 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price Adjustment Strategies • FOB (free on board) pricing means that the goods are delivered to the carrier and the title and responsibility passes to the customer • Uniformed delivery pricing means the company charges the same price plus freight to all customers, regardless of location Pricing Strategies
  • 23. Chapter 11- slide 23 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price Adjustment Strategies • Zone pricing means that the company sets up two or more zones where customers within a given zone pay a single total price • Basing point pricing means that a seller selects a given city as a “basing point” and charges all customers the freight cost associated from that city to the customer location, regardless of the city from which the goods are actually shipped Pricing Strategies
  • 24. Chapter 11- slide 24 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price Adjustment Strategies • Freight absorption pricing means the seller absorbs all or part of the actual freight charge as an incentive to attract business in competitive markets. Pricing Strategies
  • 25. Chapter 11- slide 25 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price Adjustment Strategies Dynamic pricing is when prices are adjusted continually to meet the characteristics and needs of the individual customer and situations Pricing Strategies
  • 26. Chapter 11- slide 26 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price Adjustment Strategies International pricing is when prices are set in a specific country based on country-specific factors • Economic conditions • Competitive conditions • Laws and regulations • Infrastructure • Company marketing objective Pricing Strategies
  • 27. Chapter 11- slide 27 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price Changes • Price cuts • Price increases Initiating Pricing Changes
  • 28. Chapter 11- slide 28 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price Changes Initiating Pricing Changes Price cuts occur due to: • Excess capacity • Increased market share Price increase from: • Cost inflation • Increased demand • Lack of supply
  • 29. Chapter 11- slide 29 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price Changes Price increases • Product is “hot” • Company greed Price cuts • New models will be available • Models are not selling well • Quality issues Buyer Reactions to Pricing Changes
  • 30. Chapter 11- slide 30 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price Changes Competitor Reactions to Pricing Changes
  • 31. Chapter 11- slide 31 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price Changes Questions – Why did the competitor change the price? – Is the price cut permanent or temporary? – What is the effect on market share and profits? – Will competitors respond? Responding to Price Changes
  • 32. Chapter 11- slide 32 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price Changes Solutions – Reduce price to match competition – Maintain price but raise the perceived value through communications – Improve quality and increase price – Launch a lower-price “fighting” brand Responding to Price Changes
  • 33. Chapter 11- slide 33 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price Changes Responding to Price Changes
  • 34. Chapter 11- slide 34 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Public Policy and Pricing An agreement on production, supply, distribution storage or acquisition or control of goods if it is likely to cause an adverse effect on competition. Anti-competitive Agreements
  • 35. Chapter 11- slide 35 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Public Policy and Pricing Robinson Patman Act prevents unfair price discrimination by ensuring that the seller offer the same price terms to customers at a given level of trade Pricing Across Channel Levels
  • 36. Chapter 11- slide 36 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Public Policy and Pricing Robinson Patman Act • Price discrimination is allowed: – If the seller can prove that costs differ when selling to different retailers – If the seller manufactures different qualities of the same product for different retailers Pricing Across Channel Levels
  • 37. Chapter 11- slide 37 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Public Policy and Pricing Retail (resale) price maintenance is when a manufacturer requires a dealer to charge a specific retail price for its products Pricing Across Channel Levels
  • 38. Chapter 11- slide 38 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Public Policy and Pricing Deceptive pricing occurs when a seller states prices or price savings that mislead consumers or are not actually available to consumers • Scanner fraud failure of the seller to enter current or sale prices into the computer system • Price confusion results when firms employ pricing methods that make it difficult for consumers to understand what price they are really paying Pricing Across Channel Levels
  • 39. Chapter 11- slide 39 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall
  • 40. Chapter 11- slide 40 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

Editor's Notes

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  2. Note to Instructor The text gives an excellent example of IKEA in China: When IKEA first opened stores in China in 2002, people crowded to take advantage of the freebies—air conditioning, clean toilets, and even decorating ideas. Chinese consumers are famously frugal. When it came time to actually buy, they shopped instead at local stores just down the street that offered knockoffs of IKEA’s designs at a fraction of the price. So IKEA slashed its prices in China to the lowest in the world. The penetration pricing strategy worked. IKEA now captures a 43 percent market share of China’s fast-growing home wares market.
  3. Note to Instructor This Web link brings you to Bluemountain.com. Many students may know this site for its free greeting cards. Notice how they have product line pricing—you can get some basic cards for free but need to join to be able to use more advanced features.
  4. Note to Instructor This Web link brings you to Bluemountain.com. Many students may know this site for its free greeting cards. Notice how they have product line pricing—you can get some basic cards for free but need to join to be able to use more advanced features.
  5. Note to Instructor Students will quickly realize this is what their cell phone bill might be. Ask them how they feel about this pricing. This Web link goes to an ad for AT&T’s campaign for rollover minutes.
  6. Note to Instructor In slideshow view, click on movie icon to launch General Electric video snippet. See accompanying DVD for full video segment.
  7. Note to Instructor Discounts are either cash discount for paying promptly, quantity discount for buying in large volume, or functional (trade) discount for selling, storing, distribution, and record keeping. Allowances include trade-in allowance for turning in an old item when buying a new one and promotional allowance to reward dealers for participating in advertising or sales support programs.
  8. Note to Instructor The three types of segmented pricing are: Customer segment pricing is when different customers pay different prices for the same product or service. Product form segment pricing is when different versions of the product are priced differently but not according to differences in cost. Location pricing is when the product sold in different geographic areas is priced differently even though the cost is the same.
  9. Note to Instructor The three types of segmented pricing are: Customer segment pricing is when different customers pay different prices for the same product or service. Product form segment pricing is when different versions of the product are priced differently but not according to differences in cost. Location pricing is when the product sold in different geographic areas is priced differently even though the cost is the same.
  10. Note to Instructor Discussion Question How have you benefited from price segmentation? Most likely they have had student discounts. Ask them why that is effective given the criteria above.
  11. Note to Instructor Discussion Question How well do you carry prices of coffee, pizza, and milk in your head? It might be interesting to collect the prices of items sold near or on campus including coffee, pizza, and sandwiches. Ask them how well they know these prices, have them write down the price of these items and then check themselves. You will often find that people do NOT know prices as well as they think they do.
  12. Note to Instructor Discussion Question How well do you carry prices of coffee, pizza, and milk in your head? It might be interesting to collect the prices of items sold near or on campus including coffee, pizza, and sandwiches. Ask them how well they know these prices, have them write down the price of these items and then check themselves. You will often find that people do NOT know prices as well as they think they do.
  13. Note to Instructor Loss leaders are products sold below cost to attract customers in the hope they will buy other items at normal markups. Special event pricing is used to attract customers during certain seasons or periods. Cash rebates are given to consumers who buy products within a specified time. Low-interest financing, longer warrantees, and free maintenance lower the consumer’s “total price.”
  14. Note to Instructor There is an excellent example in the text for dynamic pricing: Alaska airlines Web banner promotes “fly Alaska Airlines to Honolulu for $200 round trip.” Alaska Airlines is introducing a system that creates unique prices and advertisements for people as they surf the Web. The system identifies consumers by their computers, using a small piece of code known as a cookie. It company then combines detailed data from several sources to paint a picture of who’s sitting on the other side of the screen. When the person clicks on an ad, the system quickly analyzes the data to assess how price-sensitive customers seem to be.
  15. Note to Instructor There is an example in the book about a Tiffany’s price changes: In the late 1990s, the high-end jeweler responded to the “affordable luxuries” craze with a new “Return to Tiffany” line of less expensive silver jewelry. The “Return to Tiffany” silver charm bracelet quickly became a must-have item, as teens jammed Tiffany’s hushed stores clamoring for the $110 silver bauble. Sales skyrocketed. But despite this early success, Tiffany’s bosses grew worried that the bracelet fad could alienate the firm’s older, wealthier, and more conservative clientele. So, in 2002, to chase away the teeny-boppers, the firm began hiking prices on the fast-growing, highly profitable line of cheaper silver jewelry and at the same time, it introduced pricier jewelry collections, renovated its stores, and showed off its craftsmanship by highlighting spectacular gems like a $2.5 million pink diamond ring.
  16. Note to Instructor There is an example in the book about a Tiffany’s price changes: In the late 1990s, the high-end jeweler responded to the “affordable luxuries” craze with a new “Return to Tiffany” line of less expensive silver jewelry. The “Return to Tiffany” silver charm bracelet quickly became a must-have item, as teens jammed Tiffany’s hushed stores clamoring for the $110 silver bauble. Sales skyrocketed. But despite this early success, Tiffany’s bosses grew worried that the bracelet fad could alienate the firm’s older, wealthier, and more conservative clientele. So, in 2002, to chase away the teeny-boppers, the firm began hiking prices on the fast-growing, highly profitable line of cheaper silver jewelry and at the same time, it introduced pricier jewelry collections, renovated its stores, and showed off its craftsmanship by highlighting spectacular gems like a $2.5 million pink diamond ring.
  17. Note to Instructor This is an interesting Web link to the Professional Jewelers Magazine Web site. It contains an article encouraging jewelers to fight deceptive pricing in their industry.