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Chapter 10- slide 1
Copyright © 2009 Pearson Education, Inc.
Publishing as Prentice Hall
Chapter Ten
Pricing Concepts
Understanding and Capturing
Customer Value
Chapter 10- slide 2
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Pricing Concepts
Understanding and
Capturing Customer Value
• What Is a Price?
• Factors to
Consider When
Setting Prices
Topic Outline
Chapter 10- slide 3
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price is the amount of
money charged for a
product or service. It is
the sum of all the values
that consumers give up
in order to gain the
benefits of having or
using a product or
service.
What Is a Price?
Chapter 10- slide 4
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Price is the only element
in the marketing mix
that produces revenue;
all other elements
represent costs.
What Is a Price?
Chapter 10- slide 5
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider When
Setting Prices
Understanding how much
value consumers place
on the benefits they
receive from the
product and setting a
price that captures that
value.
Customer Perception of Value
Chapter 10- slide 6
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider When
Setting Prices
Customer Perception of Value
Chapter 10- slide 7
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider When
Setting Prices
Value-based pricing uses the buyers’
perceptions of value, not the sellers cost, as
the key to pricing. Price is considered before
the marketing program is set.
• Value-based pricing is customer driven.
• Cost-based pricing is product driven.
Customer Perception of Value
Chapter 10- slide 8
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider When
Setting Prices
Customer Perception of Value
Chapter 10- slide 9
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider When
Setting Prices
Value-based pricing
Good-value pricing
Value-added pricing
Customer Perception of Value
Chapter 10- slide 10
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider When
Setting Prices
Good-value pricing offers the right
combination of quality and good service
to fair price
Existing brands are being redesigned to offer
more quality for a given price or the same
quality for less price
Customer Perception of Value
Chapter 10- slide 11
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider When
Setting Prices
Everyday low pricing (EDLP) involves
charging a constant everyday low price
with few or no temporary price discounts
High-low pricing involves charging higher
prices on an everyday basis but running
frequent promotions to lower prices
temporarily on selected items
Customer Perception of Value
Chapter 10- slide 12
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider
When Setting Prices
• Value-added pricing attaches value-added
features and services to differentiate offers,
support higher prices, and build pricing power
• Pricing power is the ability to escape price
competition and to justify higher prices and
margins without losing market share
Customer Perception of Value
Chapter 10- slide 13
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider
When Setting Prices
Cost-based pricing involves setting prices
based on the costs for producing,
distributing, and selling the product plus a
fair rate of return for its effort and risk
Company and Product Costs
Chapter 10- slide 14
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider When
Setting Prices
Cost-based pricing adds a standard markup
to the cost of the product
Company and Product Costs
Chapter 10- slide 15
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider When
Setting Prices
Fixed
costs
Variable
costs
Total
costs
Company and Product Costs
Types of costs
Chapter 10- slide 16
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider
When Setting Prices
Fixed costs are the costs that do not vary
with production or sales level
• Rent
• Heat
• Interest
• Executive salaries
Company and Product Costs
Chapter 10- slide 17
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider When
Setting Prices
Variable costs are the costs that vary with
the level of production
• Packaging
• Raw materials
Company and Product Costs
Chapter 10- slide 18
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider
When Setting Prices
Total costs are the sum of the fixed and
variable costs for any given level of
production
Average cost is the cost associated with a
given level of output
Company and Product Costs
Chapter 10- slide 19
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider When
Setting Prices
Costs at Different Levels of Production
Chapter 10- slide 20
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider When
Setting Prices
Experience or learning curve is when average cost falls as
production increases because fixed costs are spread over
more units
Costs as a Function of Production Experience
Chapter 10- slide 21
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider When
Setting Prices
• Cost-plus pricing adds a standard markup to
the cost of the product
• Benefits
– Sellers are certain about costs
– Prices are similar in industry and price competition is
minimized
– Consumers feel it is fair
• Disadvantages
– Ignores demand and competitor prices
Cost-Based Pricing
Chapter 10- slide 22
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider
When Setting Prices
Break-even pricing is the
price at which total
costs are equal to total
revenue and there is no
profit
Target profit pricing is the
price at which the firm
will break even or make
the profit it’s seeking
Break-Even Analysis and Target Profit
Pricing
Chapter 10- slide 23
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider When
Setting Prices
Break-Even Analysis and Target Profit Pricing
Chapter 10- slide 24
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Considerations in Setting Price
Chapter 10- slide 25
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider When
Setting Prices
• Customer perceptions
of value set the upper
limit for prices, and
costs set the lower
limit
• Companies must
consider internal and
external factors when
setting prices
Other Internal and External Considerations
Chapter 10- slide 26
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider
When Setting Prices
Target costing starts with an ideal selling
price based on consumer value
considerations and then targets costs that
will ensure that the price is met
Other Internal and External
Considerations
Chapter 10- slide 27
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider When
Setting Prices
Organizational considerations include:
• Who should set the price
• Who can influence the prices
Other Internal and External Considerations
Chapter 10- slide 28
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider When
Setting Prices
• Before setting prices,
the marketer must
understand the
relationship between
price and demand for
its products
Other Internal and External
Considerations
The Market and Demand
Chapter 10- slide 29
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider When
Setting Prices
Pure competition
Monopolistic competition
Oligopolistic competition
Pure monopoly
Market and Demand
Chapter 10- slide 30
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider When
Setting Prices
The demand curve shows the number of units the
market will buy in a given period at different
prices
• Normally, demand and price are inversely
related
• Higher price = lower demand
• For prestige (luxury) goods, higher price can
equal higher demand when consumers perceive
higher prices as higher quality
Market and Demand
Chapter 10- slide 31
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider When
Setting Prices
Market and Demand
Chapter 10- slide 32
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider When
Setting Prices
Price elasticity of demand illustrates the response of demand to a
change in price
Inelastic demand occurs when demand hardly changes when there is a
small change in price
Elastic demand occurs when demand changes greatly for a small change in
price
Price elasticity of demand = % change in quantity demand
% change in price
Market and Demand
Chapter 10- slide 33
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider When
Setting Prices
• Comparison of offering in
terms of customer value
• Strength of competitors
• Competition pricing strategies
• Customer price sensitivity
Other Internal and External Considerations
Competitor's Strategies
Chapter 10- slide 34
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Factors to Consider
When Setting Prices
Economic conditions
Reseller’s response to
price
Government
Social concerns
Other Internal and External Consideration
Chapter 10- slide 35
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system, or transmitted, in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior written
permission of the publisher. Printed in the United States of America.
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall

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Kotler_POM13e_Imran_10.ppt

  • 1. Chapter 10- slide 1 Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall Chapter Ten Pricing Concepts Understanding and Capturing Customer Value
  • 2. Chapter 10- slide 2 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Pricing Concepts Understanding and Capturing Customer Value • What Is a Price? • Factors to Consider When Setting Prices Topic Outline
  • 3. Chapter 10- slide 3 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price is the amount of money charged for a product or service. It is the sum of all the values that consumers give up in order to gain the benefits of having or using a product or service. What Is a Price?
  • 4. Chapter 10- slide 4 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Price is the only element in the marketing mix that produces revenue; all other elements represent costs. What Is a Price?
  • 5. Chapter 10- slide 5 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices Understanding how much value consumers place on the benefits they receive from the product and setting a price that captures that value. Customer Perception of Value
  • 6. Chapter 10- slide 6 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices Customer Perception of Value
  • 7. Chapter 10- slide 7 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices Value-based pricing uses the buyers’ perceptions of value, not the sellers cost, as the key to pricing. Price is considered before the marketing program is set. • Value-based pricing is customer driven. • Cost-based pricing is product driven. Customer Perception of Value
  • 8. Chapter 10- slide 8 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices Customer Perception of Value
  • 9. Chapter 10- slide 9 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices Value-based pricing Good-value pricing Value-added pricing Customer Perception of Value
  • 10. Chapter 10- slide 10 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices Good-value pricing offers the right combination of quality and good service to fair price Existing brands are being redesigned to offer more quality for a given price or the same quality for less price Customer Perception of Value
  • 11. Chapter 10- slide 11 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices Everyday low pricing (EDLP) involves charging a constant everyday low price with few or no temporary price discounts High-low pricing involves charging higher prices on an everyday basis but running frequent promotions to lower prices temporarily on selected items Customer Perception of Value
  • 12. Chapter 10- slide 12 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices • Value-added pricing attaches value-added features and services to differentiate offers, support higher prices, and build pricing power • Pricing power is the ability to escape price competition and to justify higher prices and margins without losing market share Customer Perception of Value
  • 13. Chapter 10- slide 13 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices Cost-based pricing involves setting prices based on the costs for producing, distributing, and selling the product plus a fair rate of return for its effort and risk Company and Product Costs
  • 14. Chapter 10- slide 14 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices Cost-based pricing adds a standard markup to the cost of the product Company and Product Costs
  • 15. Chapter 10- slide 15 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices Fixed costs Variable costs Total costs Company and Product Costs Types of costs
  • 16. Chapter 10- slide 16 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices Fixed costs are the costs that do not vary with production or sales level • Rent • Heat • Interest • Executive salaries Company and Product Costs
  • 17. Chapter 10- slide 17 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices Variable costs are the costs that vary with the level of production • Packaging • Raw materials Company and Product Costs
  • 18. Chapter 10- slide 18 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices Total costs are the sum of the fixed and variable costs for any given level of production Average cost is the cost associated with a given level of output Company and Product Costs
  • 19. Chapter 10- slide 19 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices Costs at Different Levels of Production
  • 20. Chapter 10- slide 20 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices Experience or learning curve is when average cost falls as production increases because fixed costs are spread over more units Costs as a Function of Production Experience
  • 21. Chapter 10- slide 21 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices • Cost-plus pricing adds a standard markup to the cost of the product • Benefits – Sellers are certain about costs – Prices are similar in industry and price competition is minimized – Consumers feel it is fair • Disadvantages – Ignores demand and competitor prices Cost-Based Pricing
  • 22. Chapter 10- slide 22 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices Break-even pricing is the price at which total costs are equal to total revenue and there is no profit Target profit pricing is the price at which the firm will break even or make the profit it’s seeking Break-Even Analysis and Target Profit Pricing
  • 23. Chapter 10- slide 23 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices Break-Even Analysis and Target Profit Pricing
  • 24. Chapter 10- slide 24 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Considerations in Setting Price
  • 25. Chapter 10- slide 25 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices • Customer perceptions of value set the upper limit for prices, and costs set the lower limit • Companies must consider internal and external factors when setting prices Other Internal and External Considerations
  • 26. Chapter 10- slide 26 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices Target costing starts with an ideal selling price based on consumer value considerations and then targets costs that will ensure that the price is met Other Internal and External Considerations
  • 27. Chapter 10- slide 27 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices Organizational considerations include: • Who should set the price • Who can influence the prices Other Internal and External Considerations
  • 28. Chapter 10- slide 28 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices • Before setting prices, the marketer must understand the relationship between price and demand for its products Other Internal and External Considerations The Market and Demand
  • 29. Chapter 10- slide 29 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices Pure competition Monopolistic competition Oligopolistic competition Pure monopoly Market and Demand
  • 30. Chapter 10- slide 30 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices The demand curve shows the number of units the market will buy in a given period at different prices • Normally, demand and price are inversely related • Higher price = lower demand • For prestige (luxury) goods, higher price can equal higher demand when consumers perceive higher prices as higher quality Market and Demand
  • 31. Chapter 10- slide 31 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices Market and Demand
  • 32. Chapter 10- slide 32 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices Price elasticity of demand illustrates the response of demand to a change in price Inelastic demand occurs when demand hardly changes when there is a small change in price Elastic demand occurs when demand changes greatly for a small change in price Price elasticity of demand = % change in quantity demand % change in price Market and Demand
  • 33. Chapter 10- slide 33 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices • Comparison of offering in terms of customer value • Strength of competitors • Competition pricing strategies • Customer price sensitivity Other Internal and External Considerations Competitor's Strategies
  • 34. Chapter 10- slide 34 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Factors to Consider When Setting Prices Economic conditions Reseller’s response to price Government Social concerns Other Internal and External Consideration
  • 35. Chapter 10- slide 35 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America. Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

Editor's Notes

  1. Note to Instructor Discussion Question How does a company like Starbuck’s price their products? This will lead to a good overview of the chapter as students will most likely focus on customers, costs and competitors.
  2. Note to Instructor Students often confuse value with low price. You might want to bring up a product that some of them will value even at a high price. You can bring up the latest iPhone product or a luxury car. Some students will feel that the price for these products is too high, however, others will see the value these products offer to the consumer.
  3. Note to Instructor In many cases good-value pricing includes less expensive items. The text gives some examples: Taco Bell and McDonald’s offer “value menus.” Armani offers the less-expensive, more-casual Armani Exchange fashion line. Alberto-Culver’s TreSemmé hair care line promises “Curls you’ll love. A price you’ll adore.” Volkswagen recently reintroduced the Rabbit, an economical car with a base price under $16,000, because “The people want an entry-level price and top-level features.”
  4. Note to Instructor This link is for Wal-Mart’s homepage. It is interesting to compare this to kohls.com, which does NOT practice EDLP but focuses on special promotions and deals.
  5. Note to Instructor This link is to steelonthenet.com that shows current prices for the raw materials used to make steel including coal, iron oar, natural gas, steel scrap, and electricity. This site tracks the prices over time so students can see how these change.
  6. Note to Instructor It is best to use an example like the Texas Instruments (TI) example given in the book: TI has built a plant to produce 1,000 calculators per day. Figure 10.3A shows the typical short‑run average cost curve (SRAC). It shows that the cost per calculator is high if TI’s factory produces only a few per day. But as production moves up to 1,000 calculators per day, average cost falls. This is because fixed costs are spread over more units, with each one bearing a smaller share of the fixed cost. TI can try to produce more than 1,000 calculators per day, but average costs will increase because the plant becomes inefficient. Workers have to wait for machines, the machines break down more often, and workers get in each other’s way. If TI believed it could sell 2,000 calculators a day, it should consider building a larger plant. The plant would use more efficient machinery and work arrangements. Also, the unit cost of producing 2,000 calculators per day would be lower than the unit cost of producing 1,000 units per day, as shown in the long‑run average cost (LRAC) curve (Figure 10.3B). In fact, a 3,000‑capacity plant would even be more efficient, according to Figure 10.3B. But a 4,000-daily production plant would be less efficient because of increasing diseconomies of scale—too many workers to manage, paperwork slowing things down, and so on. Figure 10.3B shows that a 3,000-daily production plant is the best size to build if demand is strong enough to support this level of production.
  7. Note to Instructor The TI example continues as follows: Suppose TI runs a plant that produces 3,000 calculators per day. As TI gains experience in producing calculators, it learns how to do it better. Workers learn shortcuts and become more familiar with their equipment. With practice, the work becomes better organized, and TI finds better equipment and production processes. With higher volume, TI becomes more efficient and gains economies of scale. As a result, average cost tends to fall with accumulated production experience. This is shown in Figure 10.4. Thus, the average cost of producing the first 100,000 calculators is $10 per calculator. When the company has produced the first 200,000 calculators, the average cost has fallen to $9. After its accumulated production experience doubles again to 400,000, the average cost is $7. Here accumulated production is drawn on a semilog scale so that equal distances represent the same percentage increase in output.
  8. Note to Instructor Discussion Question How has the Internet has changed pricing competition? This link is to Bestprices.com, one of many Web sites that offers low prices. Ask them if they know of other sites where they can obtain low prices.
  9. Note to Instructor Factors that affect price elasticity of demand include: Unique product Quality Prestige Substitute products Cost relative to income