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Tamara D. WellenPhone: 636-288-5889
Email: cdrtamara@yahoo.com
Summary
Obtain a challenging position which will utilize my interpersonal and
communication skills, and allow for an opportunity to apply my knowledge of
Medicaid programs
Skills
 Excellent listener and communicator both oral and verbal
 Proven interpersonal skills at being a team player
 Literate in several eligibility and hospital interface systems, such as CUBS,
FACS, Star Navigator, and EPIC
 Knowledgeable of eligibility regulations in Indiana, Illinois and Missouri
 Adept at filing Medicaid applications through ABE (Illinois), MEDES (Missouri)
and through the Missouri DSS encrypted email system
 Flexible and adaptable in managing multiple priorities and deadlines to achieve
company goals
 Proficient at acquiring asset, income, citizenship and medical information to
achieve a positive Medicaid outcome
Experience
MedAssist, St. Louis, MO
Financial Counselor
June 2004 – October 2015
 Responsible for accepting and loading referrals from hospital clients into
MedAssist system. Performed outreach to patients/family and screened them for
Medicaid programs.
 Filed necessary Medicaid applications with patients/family or referred them to
various hospital assistance programs.
 Obtained required citizenship documentation, financial documentation, and/or,
medical records documentation as needed.
 Verified with Department of Social Services that application was received timely
and application was complete.
 Upon approval, would bill Medicaid on client system and note billing within the
MedAssist system.
 Knowledgeable of filing Medicaid appeals on unfavorable decisions and the
hearing process
 Analytical thinker in the production and reconciliation of various client reports
demonstrating MedAssist outcomes
Tamara D. Wellen
Page 2
Transitional Services Incorporated, Bloomington, IN
Qualified Mental Retardation Professional
August 2003-November 2003
 Acted as the resident’s primary advocate within company to assure that
the resident’s individual rights were preserved in a group home setting
 Instructed developmental disabled residents on a daily basis with
personal, financial, and activities of daily living goals
 Trained staff on processes and procedures to instruct residents and
document within the resident’s chart
 Oversaw the compliance of resident charts with the Indiana Provider
Standards for Developmental Disability Waiver Program
 Responsible for maintaining relationships and serving as a liaison
between state/local service coordinators, case managers, families,
advocates, and state waiver regulators
Team Coordinator
February 2003-August 2003:
 Managed twenty-two staff members in the Indiana Medicaid
Developmental Disability Waiver Program
 Managed and approved staff time and attendance records and expenses
 Recruiting, screening and hiring of applicable staff
 Attended quarterly mental and physical evaluations with resident’s
psychologist/physicians.
 Conducted on-site audits to ensure compliance with waiver program
standards
Argent Healthcare Financial Services, Bloomington, IN
Patient Advocate
October 1997-February 2003:
 Responsible for completion of Medicaid applications, obtaining all
necessary documents and/or completion of charity applications
 Literate in various medical systems including FACS, Invision, and SMS
 Advocated for patients concerning their financial needs in relation to their
hospital services
Education
LaPorte High School – 1983
LaPorte Community College- 1983-1984

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Tamara Wellen Resume 2015

  • 1. Tamara D. WellenPhone: 636-288-5889 Email: cdrtamara@yahoo.com Summary Obtain a challenging position which will utilize my interpersonal and communication skills, and allow for an opportunity to apply my knowledge of Medicaid programs Skills  Excellent listener and communicator both oral and verbal  Proven interpersonal skills at being a team player  Literate in several eligibility and hospital interface systems, such as CUBS, FACS, Star Navigator, and EPIC  Knowledgeable of eligibility regulations in Indiana, Illinois and Missouri  Adept at filing Medicaid applications through ABE (Illinois), MEDES (Missouri) and through the Missouri DSS encrypted email system  Flexible and adaptable in managing multiple priorities and deadlines to achieve company goals  Proficient at acquiring asset, income, citizenship and medical information to achieve a positive Medicaid outcome Experience MedAssist, St. Louis, MO Financial Counselor June 2004 – October 2015  Responsible for accepting and loading referrals from hospital clients into MedAssist system. Performed outreach to patients/family and screened them for Medicaid programs.  Filed necessary Medicaid applications with patients/family or referred them to various hospital assistance programs.  Obtained required citizenship documentation, financial documentation, and/or, medical records documentation as needed.  Verified with Department of Social Services that application was received timely and application was complete.  Upon approval, would bill Medicaid on client system and note billing within the MedAssist system.  Knowledgeable of filing Medicaid appeals on unfavorable decisions and the hearing process  Analytical thinker in the production and reconciliation of various client reports demonstrating MedAssist outcomes
  • 2. Tamara D. Wellen Page 2 Transitional Services Incorporated, Bloomington, IN Qualified Mental Retardation Professional August 2003-November 2003  Acted as the resident’s primary advocate within company to assure that the resident’s individual rights were preserved in a group home setting  Instructed developmental disabled residents on a daily basis with personal, financial, and activities of daily living goals  Trained staff on processes and procedures to instruct residents and document within the resident’s chart  Oversaw the compliance of resident charts with the Indiana Provider Standards for Developmental Disability Waiver Program  Responsible for maintaining relationships and serving as a liaison between state/local service coordinators, case managers, families, advocates, and state waiver regulators Team Coordinator February 2003-August 2003:  Managed twenty-two staff members in the Indiana Medicaid Developmental Disability Waiver Program  Managed and approved staff time and attendance records and expenses  Recruiting, screening and hiring of applicable staff  Attended quarterly mental and physical evaluations with resident’s psychologist/physicians.  Conducted on-site audits to ensure compliance with waiver program standards Argent Healthcare Financial Services, Bloomington, IN Patient Advocate October 1997-February 2003:  Responsible for completion of Medicaid applications, obtaining all necessary documents and/or completion of charity applications  Literate in various medical systems including FACS, Invision, and SMS  Advocated for patients concerning their financial needs in relation to their hospital services Education LaPorte High School – 1983 LaPorte Community College- 1983-1984