1. Tamara D. WellenPhone: 636-288-5889
Email: cdrtamara@yahoo.com
Summary
Obtain a challenging position which will utilize my interpersonal and
communication skills, and allow for an opportunity to apply my knowledge of
Medicaid programs
Skills
Excellent listener and communicator both oral and verbal
Proven interpersonal skills at being a team player
Literate in several eligibility and hospital interface systems, such as CUBS,
FACS, Star Navigator, and EPIC
Knowledgeable of eligibility regulations in Indiana, Illinois and Missouri
Adept at filing Medicaid applications through ABE (Illinois), MEDES (Missouri)
and through the Missouri DSS encrypted email system
Flexible and adaptable in managing multiple priorities and deadlines to achieve
company goals
Proficient at acquiring asset, income, citizenship and medical information to
achieve a positive Medicaid outcome
Experience
MedAssist, St. Louis, MO
Financial Counselor
June 2004 – October 2015
Responsible for accepting and loading referrals from hospital clients into
MedAssist system. Performed outreach to patients/family and screened them for
Medicaid programs.
Filed necessary Medicaid applications with patients/family or referred them to
various hospital assistance programs.
Obtained required citizenship documentation, financial documentation, and/or,
medical records documentation as needed.
Verified with Department of Social Services that application was received timely
and application was complete.
Upon approval, would bill Medicaid on client system and note billing within the
MedAssist system.
Knowledgeable of filing Medicaid appeals on unfavorable decisions and the
hearing process
Analytical thinker in the production and reconciliation of various client reports
demonstrating MedAssist outcomes
2. Tamara D. Wellen
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Transitional Services Incorporated, Bloomington, IN
Qualified Mental Retardation Professional
August 2003-November 2003
Acted as the resident’s primary advocate within company to assure that
the resident’s individual rights were preserved in a group home setting
Instructed developmental disabled residents on a daily basis with
personal, financial, and activities of daily living goals
Trained staff on processes and procedures to instruct residents and
document within the resident’s chart
Oversaw the compliance of resident charts with the Indiana Provider
Standards for Developmental Disability Waiver Program
Responsible for maintaining relationships and serving as a liaison
between state/local service coordinators, case managers, families,
advocates, and state waiver regulators
Team Coordinator
February 2003-August 2003:
Managed twenty-two staff members in the Indiana Medicaid
Developmental Disability Waiver Program
Managed and approved staff time and attendance records and expenses
Recruiting, screening and hiring of applicable staff
Attended quarterly mental and physical evaluations with resident’s
psychologist/physicians.
Conducted on-site audits to ensure compliance with waiver program
standards
Argent Healthcare Financial Services, Bloomington, IN
Patient Advocate
October 1997-February 2003:
Responsible for completion of Medicaid applications, obtaining all
necessary documents and/or completion of charity applications
Literate in various medical systems including FACS, Invision, and SMS
Advocated for patients concerning their financial needs in relation to their
hospital services
Education
LaPorte High School – 1983
LaPorte Community College- 1983-1984