1. HUMAIRA DANISH
12803 Westledge Ln,Des Peres,MO 63131 Cell (314) 957-8265
humaira14@hotmail.com
PROFESSIONAL SKILLS
 Strong computer skills; proficient in Microsoft Office and EPIC EMR
 2-3 years of supervisory experience in a physician practice setting
 Extremely detail-oriented, highly organized, adept at multi-tasking and works well in a
team environment
 Healthcare background but wanting to transition to healthcare administration. Proficient
in medical terminology and data entry
 Critical thinking skills in problem solving with strong interpersonal communication skills
EDUCATION
WEBSTER UNIVERSITY, ST. LOUIS, MO
Master of Health Administration December 2012
 Maintained a GPA of 4.0 during Master of Health Administration at Webster University
 Inducted into Delta Mu Delta Business Honor Society on basis of GPA. May 2012
UNIVERSITY OF KARACHI, SINDH MEDICAL COLLEGE, PAKISTAN
Bachelor of Medicine and Bachelor of Surgery (M.B.,B.S.), 1997
PROFESSIONAL EXPERIENCE
SSMMG FAMILY MEDICINE ROCK HILL
Referral Coordinator November 2013 to present
Nominated for, and successfully completed, Rising Leaders Program at SSM.
 Responsible for obtaining online insurance referrals for patients and faxing them to
specialists’ offices. Follow up on referrals given to specialists by requesting office notes.
 Access insurance websites and check, as needed, patient eligibility and/or print out insurance
cards.
 Created accounts for clinic providers for medical devices. Initiate prior authorizations for IUDs,
follow up on receipt of Benefit Investigation Summary and schedule patient for insertion.
 Request, receive and scan medical documents such as consults, labs and imaging reports
into Epic into patients’ electronic records. Label them appropriately and route them to relevant
provider.

2.  Receive and process medical record requests from other healthcare providers, law firms
and/or insurance companies upon receipt of their request. Print out and mail or fax as
appropriate. Process chart review requests from insurance companies and mail out, fax or
upload onto online portal as required.
 Established new phone system for interpreters for patients for whom English is not a first
language.
 Assist in phone triage and scheduling. Manage fax in-basket by printing and distributing faxes
to relevant coworkers.
 Supervise front desk coworkers. Train and supervise newly hired registrars.
 Take on responsibilities of Business Lead when she is out of the office. Assist in revenue
cycle by posting payments accurately at end of business day.
GENERATIONS FAMILY MEDICINE September 2013 to October 2013
Medical Records Specialist
 Responsible for printing out medical records from an older EMR system and reconciling them
with the newer EMR currently in use.
 Assisted in filing and maintaining patient records.
 Updated labs and immunization records of patients scheduled for appointments in their EMR.
MERCY HOSPITAL, ST. LOUIS September 2013 to October 2013
Intern, Managed Care (part-time)
 Worked on CACTUS database, formatting physician addresses.
 Created folders and scanned in provider contracts into Meditract database.
MERCY HOSPITAL, ST. LOUIS January 2013 to August 2013
Volunteer, Diversity and Inclusion Program and Managed Care
 Created a multi-lingual medical information sheet with important phone numbers and
addresses for co-workers with disabilities and limited English capabilities.
 Created Hospital Task Assessments for placement of disabled volunteers in Environmental
Services by observing current EVS techs during their duties and then incorporating
observations into assessment sheet.
 Researched appropriate and inappropriate cultural, religious and social practices pertaining to
various ethnic groups served by Mercy to maximize co-worker and patient satisfaction scores.
 Attended Diversity and Inclusion Training sessions conducted by James Emmett, a national
leader in development of employment services for individuals with disabilities.
 Created the project outline of a Mentoring and Leadership Program, laying out the goals,
objectives and specifics of the program; the requirements and roles of the mentor and
mentee; and the measures of success of the program. Also created application and
evaluation forms for mentors and mentees.
 Volunteered in the Managed Care Department; filing, assembling and maintaining provider
records, including their correspondence and enrolment in various health plans; data-entry.
 Created a spreadsheet containing information and credentialing of physicians enrolled in
various health plans, who were transitioning from Jefferson Regional to Mercy in Festus, MO.

3. AISHA BAWANY ACADEMY, KARACHI, PAKISTAN 2005 - 2007
School Physician
 Assessed children’s general health, eyesight, hearing and growth index through bi-annual
clinical examinations.
 Educated students on good health practices through health education classes.
 Maintained comprehensive medical records and addressed daily medical issues or
concerns.
 Managed, and improved, working of school clinics during employment in school health
BEGUM AMINA MAJID MALIK PECHS COLLEGE for WOMEN, KARACHI, PAKISTAN
Medical Staff Member 2001 - 2002
 Integrated a newly created medical records system not previously available, which tracked
students’ bi-annual examination findings and medical history of any significance.
 Conducted extensive health maintenance examinations and follow-up with each student to
ensure proper or adequate health practices.
 Taught health education to students.
ACTIVITIES
CARMAN TRAILS ELEMENTARY SCHOOL, MANCHESTER, MO 2007 to 2012
Library Committee Chairperson
 Chair of the Library Committee in charge of recruiting additional volunteers and drawing up
a roster of tasks.
 Compiled a computer data base comprising a catalogue of 1,500 books and continuously
update it.
 Expanded the leveled library's book capacity by downloading and printing e-books.
 Provided two forms of accessing the leveled library book bank; paper-indexed and electronic
system.