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jennifer resume 5

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jennifer resume 5

  1. 1. Jennifer M. Cederdahl 4108 Glenridge-Stratford Drive NE Atlanta, GA 30342 Home: (727) 742-0040 Email: jdolce13@gmail.com Objective: To obtain full time employment that will allow me to utilize my communication, and problem solving skills in a challenging environment. EMPLOYMENT EXPERIENCE: Humana- St. Petersburg, FL (Personal Heath Coordinator) 04/2013- Present  Conduct telephonic outreach to assigned members to assess health, environment, nutrition, and psycho-social areas of concerns using a variety of assessments for chronic disease members  In response to assessments, coach and problem solve with member to identify and address specific goal(s) to support health and behavior change.  In addition, provide appropriate interventions to optimize health and well-being. Interventions may include education, the coordination of community based support services, national resources;  Collaborate with other members of the Humana Cares interdisciplinary team to include; Humana Cares Manager – RN, Humana Cares Manager - Social Services, Field Care Manager and Community Health Educator.  Review insurers explanation of benefits and addressed HEDIS.  Serves as the initial advocate to resolve issues that may be barriers to remaining compliant with chronic health conditions  Identifies and collaborates with member for active Plan of Care based on identified needs  Utilizes motivational interviewing and engagement techniques to obtain member information  Communicates with the member, primary care physician and community partners concerning medical and behavioral health needs and alternatives to providing services to meet their needs  Reassigns member to appropriate level of care and continued service coordinator based on assessed needs  Mentored co-workers about policy and procedures
  2. 2. Bayfront Medical Center – St. Petersburg, FL Medical Social Worker 01/2008-04/2013  Knowledgeable about disease,treatments and competed psychosocial assessments for individuals and families.  Collaborated with interdisciplinary teams and insurance providers to ensure continuity of care.  Coordinated community and governmental resources in order to facilitate timely movement throughout the continuum of care  Discussed physician’s recommendations with patients and families and coordinated the appropriate discharge plan that addressed the patient’s medical needs  Referred non-insured patients to financial assistance programs  Applied the patients for disability  Coordinated home health referrals for patients prior to discharge  Coordinated dialysis treatment for patients in renal failure  Worked with the VA to determine the patient’s eligibility for services  Verified explanation of benefits and coverage though appropriate insurance providers  Placed Baker Acted patients at the appropriate level of care post medical clearance  Mentored new employee  Mentored employee on the procedure and process of the social workers GOODWILL INDUSTIRES-Clearwater, FL Disability Case Worker 01/2005-1/2008  Coordinated vocational training for disabled members who received social security benefits.  Guided and educated the members on the social security process.  Maintained and enforced the polices of the State and Federal Requirements of the governmental assistance programs  Worked with governmental assistance recipients to gain employment through advancing their education and skills  Maintained and supervised a case load  Followed with medical providers regarding the physician’s recommendations  Coordinated volunteer activities for welfare recipients.  Provided job search outlets for members seeking employment  Maintained compliance records to continue to receive welfare benefits
  3. 3. ‘ HILLSBOROUGH KIDS, INC- Tampa, FL Dependency Case Manager 01/2002-01/2005  Conducted psychosocial assessments for children which assessed the clients need and developed service plans  Prepared case reports,made recommendations and testified in legal proceedings  Assisted with community outreach programs and placement  Reunited families post the successfulcompletion of care plans  Followed with community provider’s about progressing the care plans as well as listened to recommendations  Conducted in home assessments and supervised visits Bay care Health Systems- Clearwater, FL Social Worker 01/2001-02/2002  Knowledgeable about disease, treatments and competed psychosocial assessments for individuals and families.  Collaborated with interdisciplinary teams and insurance providers to ensure continuity of care.  Coordinated community and governmental resources in order to facilitate timely movement throughout the continuum of care  Discussed physician’s recommendations with patients and families and coordinated the appropriate discharge plan that addressed the patient’s medical needs  Worked with patient financial assistance and insurance providers to verify and apply for coverage  Worked with the healthy families’ team and enrolled the mother and newborns in the program  Ensured appropriate levels of care post discharge from the hospital
  4. 4. SKILLS: : Microsoft Word, Excel, Power Point, medical terminology and insurance coverage Education: New York Institute of Technology Dates: 1997-1999 Degree: Bachelor of Science Major: Sociology Westchester Community College Dates: 1995- 1996 Associated degree- Paralegal

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