The Future of Recruitment How to Grow your Business in an Everchanging Environment - Peter Cosgrove, Director, CPL Resources
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The Future of Recruitment How to Grow your Business in an Everchanging Environment - Peter Cosgrove, Director, CPL Resources
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The Future of Recruitment How to Grow your Business in an Everchanging Environment - Peter Cosgrove, Director, CPL Resources
- 1. The Future of Recruitment @petercosgrove 15th October 2015#RLCon
- 3. TECHNOLOGY
- 8. Everything is changing – so will your business/ industry Ref: Greg Savage
- 9. Keys Books Thermometer Letter box Barometer GPS Address Books Tax Return Fixed telephone Expenses Video conferencing Wallet Mouse / keyboard Flyers Tickets - movies Maps Torches Agendas Mosquito Noise Maker What jobs the iPad is doing away with
- 10. Exponential Organisations – “Possess to Access”
- 11. WORKPLACE
- 12. Work is not a place you go it is a thing you do
- 17. Millennials
- 18. Millennials will never understand the link between the two
- 19. Millennials
- 21. Living your culture/ values …….zero to over $1 billion dollars in just five years
- 24. 2010 – 2020 internet access will spread to 3 billion people 5 billion will have access to the internet by 2025 Hyperconnectivity
- 27. DEMOGRAPHICS
- 28. 30 seconds to draw a picture…
- 33. “There will be a global shortfall of 16 – 18 million skilled workers by 2020”
- 34. “The social world is led by women”
- 35. 8 of the top 10 to reach 10 million followers are women Two thirds of sharing is by women Women are 82% of US users
- 38. Agencies of the future • Inch wide, mile deep specialist • Volume/ low cost operator • Traditional plus model
- 39. The client… • Skill shortages worsen • Clients don’t partner they compete • CEOs believe in talent but not our ability to find it • RPO/ Managed Services will continue to rise
- 40. The candidate… • Application process a horrible experience • Less stigma about working “temp/ contract” • Great candidates won’t visit job boards • Counter offers will increase for all jobs (60+%)
- 41. The recruiter…. • Recruiters hide behind technology • Role split between sourcer and salesperson • Skill-sets needed around influencing, negotiation, scoping, selling so what can we do…
- 42. THE RIGHT TALENT TECHNOLOGY CUSTOMER SERVICE INNOVATION
- 44. But not now… LAND CAPITAL RAW MATERIALS Companies used to be powerful only if they had…
- 47. I hate networking!! Our best recruiters are still those who are not great on technology.
- 49. I hate networking!! The new world – you go to the right places talk about the right things…all online
- 50. THE RIGHT TALENT TECHNOLOGY CUSTOMER SERVICE INNOVATION
- 51. • 62% of smartphone users use the phone in the bathroom • Mobile internet traffic has overtaken desktop The future is mobile
- 56. Traffic - 14,000% Sales - 13,000%
- 58. EMPLOYEES
- 61. You can see the computer age everywhere but in the productivity statistics."
- 62. THE RIGHT TALENT TECHNOLOGY CUSTOMER SERVICE INNOVATION
- 63. “I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
- 66. THE RIGHT TALENT TECHNOLOGY CUSTOMER SERVICE INNOVATION
- 67. Where do you get your best ideas?
- 71. What has not worked…. • Talent pools • New sourcing channels - Git hub, Talent bin, Indeed • Linkedin career pages • Twitter lead generation cards • Blogging
- 74. • Realise technology is now a key business enabler especially for volume business • Hire great people (who love the job) and hold on to them • Build a world class customer experience • Keep innovating Takeaways
- 78. Name: Peter Cosgrove Title: Director – Cpl Phone: +353 87 6200836 Email: peter.cosgrove@cpl.ie Twitter: @petercosgrove Thank You