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Ripping up managed
services provision
A future view
September 2017
Jon Milton | Director
www.comensura.com
The traditional MSP
Hybrid
What is a Managed Service Provider (MSP)?
“MSP is a service whereby a company
takes on primary responsibility for
managing an organisation’s
contingent workforce program.”
What is a Managed Service Provider (MSP)?
“A company who centralises and
controls an organisation’s recruitment
activity to deliver cost and process
savings, risk management, visibility,
continuous improvement and deliver
access to quality staff.”
Why we’re ripping up the traditional MSP?
Hybrid
Skills gap War for
talent
Candidate
led market
Busy agency
market
Record employment rates since…
1975
Current size
of UK recruitment
industry
£31bn Temp workers on
assignment per day by
2020
+1.4m
Employers expecting
candidate shortages in
the next 12 months
45% Employers intending to
increase/maintain
temporary worker volumes
9 in 10
So what’s the problem?
Traditional MSP models
rely on high availability of
candidates
Record employment rates since…
One Size Fits All
Technology
Record employment rates since…Agencies kept at an
arm’s length
Record employment rates since…MSP determines
agencies Used
Record employment rates since…One size does not fit all
MSP sets
margins
Record employment rates since…
Flexible MSP
model
Technology
works
around you
Agencies
brought
closer to
you
Greater
flexibility on
margins
You
determine
agencies
used
Account
management
to suit you
MSP model
flex over
time
The future is…
Adaptive
“Having an ability to change to suit
different conditions.”
Ripping up managed
services provision
A future view
September 2017
Jon Milton | Director
www.comensura.com

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Rip it up and start again – a new direction for contingent staffing managed services

Editor's Notes

  1. Full definition: MSP is a service whereby a company takes on primary responsibility for managing an organisation’s contingent workforce program. Typical responsibilities of an MSP include overall program management, reporting and tracking, supplier selection and management, order distribution and often consolidated billing. The vast majority of MSPs also provide their clients with a vendor management system (VMS) and may have a physical presence on the client’s site. An MSP may or may not be independent of a staffing supplier.
  2. Full definition: MSP is a service whereby a company takes on primary responsibility for managing an organisation’s contingent workforce program. Typical responsibilities of an MSP include overall program management, reporting and tracking, supplier selection and management, order distribution and often consolidated billing. The vast majority of MSPs also provide their clients with a vendor management system (VMS) and may have a physical presence on the client’s site. An MSP may or may not be independent of a staffing supplier.