A power point presentation to accompany the KMRM presentation for the 2009 KPM Symposium hosted at the University of Oklahoma Tulsa Campus, August 12 and 13, in conjunction with kipanet.org
weConnect is a social suite for Sharepoint 2007. If you are not ready to move to Sharepoint 2010 and want all the social features, weConnect can be your solution. Build and developed on Enterprise requirements we have created a suite that brings internet technologie to the enterprise. An easy install on your Sharepoint farm to convert it into a more user friendly system that is people-centric. Make information more relevant and find experts faster. With extensive profiles and smart innovations we help your organization transform into a next-generation company.
BlogWell San Francisco Social Media Case Study: Kaiser Permanente, presented ...SocialMedia.org
Kaiser Permanente uses internal social media channels to increase collaboration across its large, dispersed organization. It launched an internal social network called KP Ideabook to help employees find expertise, connect with colleagues, organize content, and collaborate instantly. The network uses tagging profiles and groups to improve findability. It has added benefits like blogs, document sharing and polls. The internal network aims to reduce barriers like travel limits and siloed departments by facilitating connections and knowledge sharing across Kaiser Permanente's 9 states and 160,000 employees.
Presentation detailing the requirements for a collaborative organisation, how to become one, what technologies will help, and how to deliver these using Lotus software.
Presented to UK Corporate IT forum at IBM Bedfont, 10 Feb 2009
This document discusses the concept of Enterprise 2.0, which refers to using emergent social software platforms within companies to facilitate knowledge sharing and collaboration. It argues that Web 2.0 principles like user-generated content, links, tags, and signals can be applied internally to better leverage the knowledge that resides in employees' heads but is not captured in centralized repositories. By cultivating a receptive culture and common collaboration platforms, companies can stimulate knowledge resources and gain a bottom-line advantage through more effective information consumption and problem solving.
This document discusses social software and IBM solutions for social collaboration. It begins with an introduction and overview of social software, noting how it has enabled interaction and information sharing through sites like Facebook and YouTube. It then discusses IBM solutions for social collaboration, including Lotus Connections for on-premise deployment and LotusLive as a software-as-a-service offering. Both provide features like profiles, blogs, files sharing, and activities. The document concludes by highlighting benefits experienced by IBM through increased productivity, knowledge sharing, and skills development using social software.
A power point presentation to accompany the KMRM presentation for the 2009 KPM Symposium hosted at the University of Oklahoma Tulsa Campus, August 12 and 13, in conjunction with kipanet.org
weConnect is a social suite for Sharepoint 2007. If you are not ready to move to Sharepoint 2010 and want all the social features, weConnect can be your solution. Build and developed on Enterprise requirements we have created a suite that brings internet technologie to the enterprise. An easy install on your Sharepoint farm to convert it into a more user friendly system that is people-centric. Make information more relevant and find experts faster. With extensive profiles and smart innovations we help your organization transform into a next-generation company.
BlogWell San Francisco Social Media Case Study: Kaiser Permanente, presented ...SocialMedia.org
Kaiser Permanente uses internal social media channels to increase collaboration across its large, dispersed organization. It launched an internal social network called KP Ideabook to help employees find expertise, connect with colleagues, organize content, and collaborate instantly. The network uses tagging profiles and groups to improve findability. It has added benefits like blogs, document sharing and polls. The internal network aims to reduce barriers like travel limits and siloed departments by facilitating connections and knowledge sharing across Kaiser Permanente's 9 states and 160,000 employees.
Presentation detailing the requirements for a collaborative organisation, how to become one, what technologies will help, and how to deliver these using Lotus software.
Presented to UK Corporate IT forum at IBM Bedfont, 10 Feb 2009
This document discusses the concept of Enterprise 2.0, which refers to using emergent social software platforms within companies to facilitate knowledge sharing and collaboration. It argues that Web 2.0 principles like user-generated content, links, tags, and signals can be applied internally to better leverage the knowledge that resides in employees' heads but is not captured in centralized repositories. By cultivating a receptive culture and common collaboration platforms, companies can stimulate knowledge resources and gain a bottom-line advantage through more effective information consumption and problem solving.
This document discusses social software and IBM solutions for social collaboration. It begins with an introduction and overview of social software, noting how it has enabled interaction and information sharing through sites like Facebook and YouTube. It then discusses IBM solutions for social collaboration, including Lotus Connections for on-premise deployment and LotusLive as a software-as-a-service offering. Both provide features like profiles, blogs, files sharing, and activities. The document concludes by highlighting benefits experienced by IBM through increased productivity, knowledge sharing, and skills development using social software.
Knowledge Management And The Technical Writermdanda
The document discusses knowledge management (KM) and the role technical writers can play in KM initiatives. It provides definitions of KM, outlines its history and challenges. It describes how technical writers are well-suited to focus on content, organization and workflows when capturing institutional knowledge. The document advocates that technical writers can facilitate knowledge sharing and help tailor knowledge assets to end users.
The document provides an overview of a workshop on IBM Lotus Connections. It discusses how social software can benefit businesses and introduces the key capabilities of Lotus Connections 2.5, including wikis, files sharing, mobile access, and micro-blogging features. The document also summarizes new and changed features in Lotus Connections 2.5 such as evolution of communities, federated updates and search across Connections applications.
Understanding Social Networking Getting Started - Km SummitDvir Reznik
This document discusses social networking and how businesses can use social software tools. It provides an overview of Lotus Connections, a social software platform from IBM. Finally, it outlines three steps to get started with enterprise social software: 1) identify business goals and a pilot audience, 2) locate advocates and sponsors, 3) assess usage and value over time.
The document discusses how organizations can leverage social business tools to cultivate leadership, innovation, and collective intelligence. It notes that social networking is replacing email as the primary means of communication for many business users. Implementing social networks, blogs, wikis and other tools internally can boost performance, speed knowledge sharing, and attract top talent. Case studies show how social media has empowered employees at a telecom company and increased innovation at BP by crowdsourcing ideas. The key is to focus on culture change and enabling connections, communication, and content to develop creative leaders.
Social Business with Drupal @DrupalCon 2012 Ulf Sthamer
The document discusses social intranets and Drupal Commons. It outlines five main use cases for social intranets: static intranet, dashboard/homepage, profile and networking, group and project rooms, and mobile devices. It then examines how Drupal Commons supports each use case out of the box and areas that could be improved. The discussion focuses on search, hierarchical structures, group permissions, project management, and flexible group layouts.
SharePoint voor de social enterprise erwin koensErwin Koens
Gebruikers verwachten van hun samenwerkingsplatform ‘op kantoor’ dat ze ermee op een vergelijkbare, net zo intuïtieve manier als in hun privéleven interactie kunnen hebben met collega’s, partners en opdrachtgevers. SharePoint biedt hiervoor uitgebreide mogelijkheden. Deze sessie laat zien hoe een goed doordachte SharePoint implementatie uw intranet en/of extranet kan omturnen tot een waar Social Enterprise platform. Daarnaast verneem je meer over de aanpak, de implementatie en de adoptie van social functionaliteiten binnen de organisatie.
The document discusses social networks and their potential application in enterprise settings. It covers concepts like collaboration, knowledge sharing, informal networks and how social networking tools can support knowledge work. It also examines structural innovations in organizations that allow for more self-organization, emergent behaviors and boundaryless interactions through social connections.
The document discusses how social software can be used to turn workplaces into smart spaces that facilitate knowledge sharing and collaboration. It notes that organizations waste brainpower and time due to lack of communication and knowledge sharing. Social tools like wikis, blogs and bookmarks can help by allowing people to more easily find information, ask questions, share expertise and learn from each other. Examples are provided of how different organizations have implemented social software to enhance information sharing, team collaboration, innovation and internal communication. Challenges to adoption like resistance to change and information literacy are also addressed.
LegalTech09: 5 Things Every Practice Should Know About Web 2.0Lee Bryant
V. Mary Abraham very kindly agreed to run a joint session at LegalTech NY, February 2009, and these are the slides we used for what turned out to be a very well-attended and interactive session. Many thanks to all who took part.
Slacktivism describes online activism that requires little effort and CAN, without marshalling the right strategies, fail to create real social change. Examples of slacktivism include “liking” a cause on Facebook or retweeting an online petition. While these actions are simple and require little involvement, in the hands of a good organizer they do have the potential to make a difference. In this session, we’ll explore how to move your online community from the slactivism to activism.
Takeaways
- Learn why slacktivism is an important step in engaging people more deeply in a cause
- Gain insight on how to amplify the impact of your campaigns by bringing newfound slacktivists to the next level of engagement
- 11 organizing principles to inspire your online community
IBM Connections - Bridging the Gap (delivered at DanNotes, Nov 2011)Stuart McIntyre
Stuart McIntyre outlines why organisations need to embrace social technology, why IBM Connections is one of the leading solutions, what features it has, and how to get started.
Delivered at DanNotes - the Danish Lotus user group - in Korsor in late November 2011.
Keynote presentation. In-house awareness session on social networking, with focus on LinkedIn and Slideshare. Introduction to new tools for networking, collaborating, knowledge creation and (internal/external) communication. Fifteen slides and two videos. March 2010.
(org. title 'Social networking-LinkedIn-Slideshare')
Are you feeling crazed trying to keep up with social technologies but feeling like you are sliding further behind? Most of us are but there is another way to approach the challenge.
Lotus Connections 2.0 - A Deployment PortfolioStuart McIntyre
What makes a company collaborative?
5 areas in which technology can assist your organisation become collaborative
What can Lotus Connections (and other integrated Lotus products) offer?
For each area I list a real-world deployment scenario showing the business drivers, technology solution chosen and benefits gained.
Lastly, I cover a little of the infrastructure behind the Connections solution and the obstacles that might be encountered.
Delevered to an audience of Systems Integrators at an IBM TechJam event, April 7th 2009.
Collaboration: Know Your Enthusiasts and LaggardsAlan Cohen
In December 2008, Cisco conducted one of the first comprehensive studies on the factors associated with successful adoption of network-based collaboration. The study, Collaboration: Know Your Enthusiasts and Laggards surveyed 800 people in a wide variety of U.S. medium-sized and enterprise organizations who:
• Spend at least 20% of time at work using a network-connected computer
• Use a mobile phone or handheld device
• Participate in two or more collaborative activities per month
Our objective was to identify habits and characteristics of high-performing collaboration groups. In addition to pattern matching, the study found evidence that contradicts some common perceptions about today’s collaborators.
This document discusses using SharePoint in the cloud for lower costs, faster development times, and more flexibility compared to on-premise options. It outlines how to create Windows virtual machines with SQL Server and SharePoint on demand in just 10 minutes with full administrative access. These cloud VMs can be used to set up SharePoint team sites and databases while taking advantage of integrated monitoring, remote access, and the ability to download and install any applications. Snapshots of the VMs can also be created on demand for less than $1, providing a low-cost SharePoint development environment.
The document proposes converting IBM Redbooks content into internal and external wiki platforms to encourage collaboration and continual updates from subject matter experts. Key aspects include:
- Converting Redbooks publications into wiki format on the IBM intranet for ongoing updates by communities of experts.
- Potentially creating an external-facing instance to improve search engine results and provide notification feeds to subscribers.
- Phased approach including tools for content conversion, community engagement models, and governance policies, as well as metrics to measure business value.
- Goal is to tap into grassroots expertise to provide more frequent, lower-cost Redbook updates while maintaining the trusted Redbooks brand.
Knowledge Management And The Technical Writermdanda
The document discusses knowledge management (KM) and the role technical writers can play in KM initiatives. It provides definitions of KM, outlines its history and challenges. It describes how technical writers are well-suited to focus on content, organization and workflows when capturing institutional knowledge. The document advocates that technical writers can facilitate knowledge sharing and help tailor knowledge assets to end users.
The document provides an overview of a workshop on IBM Lotus Connections. It discusses how social software can benefit businesses and introduces the key capabilities of Lotus Connections 2.5, including wikis, files sharing, mobile access, and micro-blogging features. The document also summarizes new and changed features in Lotus Connections 2.5 such as evolution of communities, federated updates and search across Connections applications.
Understanding Social Networking Getting Started - Km SummitDvir Reznik
This document discusses social networking and how businesses can use social software tools. It provides an overview of Lotus Connections, a social software platform from IBM. Finally, it outlines three steps to get started with enterprise social software: 1) identify business goals and a pilot audience, 2) locate advocates and sponsors, 3) assess usage and value over time.
The document discusses how organizations can leverage social business tools to cultivate leadership, innovation, and collective intelligence. It notes that social networking is replacing email as the primary means of communication for many business users. Implementing social networks, blogs, wikis and other tools internally can boost performance, speed knowledge sharing, and attract top talent. Case studies show how social media has empowered employees at a telecom company and increased innovation at BP by crowdsourcing ideas. The key is to focus on culture change and enabling connections, communication, and content to develop creative leaders.
Social Business with Drupal @DrupalCon 2012 Ulf Sthamer
The document discusses social intranets and Drupal Commons. It outlines five main use cases for social intranets: static intranet, dashboard/homepage, profile and networking, group and project rooms, and mobile devices. It then examines how Drupal Commons supports each use case out of the box and areas that could be improved. The discussion focuses on search, hierarchical structures, group permissions, project management, and flexible group layouts.
SharePoint voor de social enterprise erwin koensErwin Koens
Gebruikers verwachten van hun samenwerkingsplatform ‘op kantoor’ dat ze ermee op een vergelijkbare, net zo intuïtieve manier als in hun privéleven interactie kunnen hebben met collega’s, partners en opdrachtgevers. SharePoint biedt hiervoor uitgebreide mogelijkheden. Deze sessie laat zien hoe een goed doordachte SharePoint implementatie uw intranet en/of extranet kan omturnen tot een waar Social Enterprise platform. Daarnaast verneem je meer over de aanpak, de implementatie en de adoptie van social functionaliteiten binnen de organisatie.
The document discusses social networks and their potential application in enterprise settings. It covers concepts like collaboration, knowledge sharing, informal networks and how social networking tools can support knowledge work. It also examines structural innovations in organizations that allow for more self-organization, emergent behaviors and boundaryless interactions through social connections.
The document discusses how social software can be used to turn workplaces into smart spaces that facilitate knowledge sharing and collaboration. It notes that organizations waste brainpower and time due to lack of communication and knowledge sharing. Social tools like wikis, blogs and bookmarks can help by allowing people to more easily find information, ask questions, share expertise and learn from each other. Examples are provided of how different organizations have implemented social software to enhance information sharing, team collaboration, innovation and internal communication. Challenges to adoption like resistance to change and information literacy are also addressed.
LegalTech09: 5 Things Every Practice Should Know About Web 2.0Lee Bryant
V. Mary Abraham very kindly agreed to run a joint session at LegalTech NY, February 2009, and these are the slides we used for what turned out to be a very well-attended and interactive session. Many thanks to all who took part.
Slacktivism describes online activism that requires little effort and CAN, without marshalling the right strategies, fail to create real social change. Examples of slacktivism include “liking” a cause on Facebook or retweeting an online petition. While these actions are simple and require little involvement, in the hands of a good organizer they do have the potential to make a difference. In this session, we’ll explore how to move your online community from the slactivism to activism.
Takeaways
- Learn why slacktivism is an important step in engaging people more deeply in a cause
- Gain insight on how to amplify the impact of your campaigns by bringing newfound slacktivists to the next level of engagement
- 11 organizing principles to inspire your online community
IBM Connections - Bridging the Gap (delivered at DanNotes, Nov 2011)Stuart McIntyre
Stuart McIntyre outlines why organisations need to embrace social technology, why IBM Connections is one of the leading solutions, what features it has, and how to get started.
Delivered at DanNotes - the Danish Lotus user group - in Korsor in late November 2011.
Keynote presentation. In-house awareness session on social networking, with focus on LinkedIn and Slideshare. Introduction to new tools for networking, collaborating, knowledge creation and (internal/external) communication. Fifteen slides and two videos. March 2010.
(org. title 'Social networking-LinkedIn-Slideshare')
Are you feeling crazed trying to keep up with social technologies but feeling like you are sliding further behind? Most of us are but there is another way to approach the challenge.
Lotus Connections 2.0 - A Deployment PortfolioStuart McIntyre
What makes a company collaborative?
5 areas in which technology can assist your organisation become collaborative
What can Lotus Connections (and other integrated Lotus products) offer?
For each area I list a real-world deployment scenario showing the business drivers, technology solution chosen and benefits gained.
Lastly, I cover a little of the infrastructure behind the Connections solution and the obstacles that might be encountered.
Delevered to an audience of Systems Integrators at an IBM TechJam event, April 7th 2009.
Collaboration: Know Your Enthusiasts and LaggardsAlan Cohen
In December 2008, Cisco conducted one of the first comprehensive studies on the factors associated with successful adoption of network-based collaboration. The study, Collaboration: Know Your Enthusiasts and Laggards surveyed 800 people in a wide variety of U.S. medium-sized and enterprise organizations who:
• Spend at least 20% of time at work using a network-connected computer
• Use a mobile phone or handheld device
• Participate in two or more collaborative activities per month
Our objective was to identify habits and characteristics of high-performing collaboration groups. In addition to pattern matching, the study found evidence that contradicts some common perceptions about today’s collaborators.
This document discusses using SharePoint in the cloud for lower costs, faster development times, and more flexibility compared to on-premise options. It outlines how to create Windows virtual machines with SQL Server and SharePoint on demand in just 10 minutes with full administrative access. These cloud VMs can be used to set up SharePoint team sites and databases while taking advantage of integrated monitoring, remote access, and the ability to download and install any applications. Snapshots of the VMs can also be created on demand for less than $1, providing a low-cost SharePoint development environment.
The document proposes converting IBM Redbooks content into internal and external wiki platforms to encourage collaboration and continual updates from subject matter experts. Key aspects include:
- Converting Redbooks publications into wiki format on the IBM intranet for ongoing updates by communities of experts.
- Potentially creating an external-facing instance to improve search engine results and provide notification feeds to subscribers.
- Phased approach including tools for content conversion, community engagement models, and governance policies, as well as metrics to measure business value.
- Goal is to tap into grassroots expertise to provide more frequent, lower-cost Redbook updates while maintaining the trusted Redbooks brand.
Glass: Future Applications & Market Demands - focus on raw materialsStratum Resources
Modern glass technologies has brought an abundance of new applications to our lives. The change to thin TV and computer screens and the incredibly tough glass on our smartphones etc are just two examples. This presentation shows the manufacturing technologies which have reshaped the way glass can be produced to create electricity from transparent cells, to allow for adjustable light entry as well as privacy in hospitals etc. The presentation also mentions the enormous advantages of recycling glass in a world where sustainability has become an issue. What are the new applications for glass and what will be their future importance for the industrial minerals market?
Presented by Murray Lines of Stratum Resources at June 2016 Prague Industrial Minerals International Congress and Exhibition
A brief history of transmedia world buildingJeff Watson
This document provides a brief history of transmedia world-building across different contexts such as mythology, religion, propaganda, advertising, fan culture, art, and games. It describes how transmedia has been used for thousands of years in mythology and religion to describe story worlds across different media like plays, songs, and statues. More recently, governments, corporations, and cults have employed transmedia techniques to propagate their messages through immersive story worlds. It also discusses how fans, artists, and independent game designers have engaged in grassroots transmedia world-building activities for decades.
Transmedia Storytelling and Alternate Reality GamesJeff Watson
A primer for non-specialist audiences on the subject of Alternate Reality Games. Includes brief survey of prior art, diagrams illustrating the nature of networked fictions, and references to key scholars/innovators.
Adidas Group Enterprise 2.0 @ Barcelona090917Christian Kuhna
On the 2nd Digital Media Seminar 2009 on Sept. 16 and 17 Twitter: #digitalmediabarcelona , Christian Kuhna showed how the adidas Group is using Social Media externally and internally
A business is, in essence, a vast collection of knowledge and information. It's what's behind the creation of benchmark products and services, and it exists as a web of insights and ideas shared by staff. It's in your documentation—your manuals, guidelines, lists, databases, memos, and files. And it's also in the minds of your team members, as the expertise you need to capture to enhance your business. Knowledge is power, and when properly harnessed, it fuels a successful company.
Technology has had a tremendous impact on knowledge management (KM), inspiring the development of robust software platforms to leverage KM strategies. Knowledge management software continues to evolve in response to new demands and challenges.
Let's look at 15 emerging knowledge management trends that are changing the course of knowledge management software.
This document summarizes the evolution of knowledge management from traditional approaches to more modern social software approaches. It discusses how the old knowledge management models failed because they did not provide adequate motivation or context for knowledge sharing. It then describes how social software holds promise for connecting people and facilitating knowledge sharing, but alone is not a complete solution and still requires the right audience and context. The document advocates for a focus on voluntary and motivated knowledge sharing between people, rather than trying to force or manage knowledge.
This document discusses the evolution of knowledge management from traditional approaches to more modern social software approaches. It notes that traditional knowledge management failed because it treated knowledge as a transferable good provided centrally without ensuring an audience for sharing. Modern approaches using social software like wikis and blogs have improved knowledge sharing but alone do not solve the problems, as most users only consume information rather than create it. True knowledge management requires voluntary and motivated knowledge sharing when the right audience and context are provided.
This document discusses the evolution of knowledge workers and knowledge management. Knowledge management 1.0 focused too heavily on rigid processes, tools and centralized control. However, knowledge management 2.0 focuses more on people, encourages collaboration, shares information freely and allows knowledge work to occur anywhere. For knowledge workers to thrive, organizations need a culture shift where information is openly shared, risk-taking is celebrated and knowledge work is not confined within strict boundaries.
This is my presentation from the IIM National Conference on 15 August 2007. I'm hoping to cause a little bit of a stir and push a few people out of their comfort zones.
There are three embedded videos that don't work on SlideShare. Use the URLs on the relevant pages to view the videos at YouTube.
There are a lot of slides, but the whole thing runs about 40 minutes in real life.
Data Visualisation Literacy - Learning to SeeAndy Kirk
This document discusses factors that influence the consumption and creation of effective data visualizations. It explores both sides of visualization literacy - reading/consuming visualizations and creating them. Key factors discussed for consumption include subject matter/relevance, trust/prejudice, skills/confidence, time/pressure, and emotions. For creation, the document advises defining audiences, being transparent about methods, offering guidance for complex charts, fitting the purpose/setting, and having conviction while avoiding overload. The goal is to better understand how the general public engages with visualizations and help both everyday people and professionals improve visualization literacy.
Business considerations for privacy and open data: how not to get caught outtheODI
When all around you seems to be going "open", what should you know and bear in mind to avoid a privacy debacle. Unless your data is solely about inanimate objects, there will be privacy considerations for your business or organisation. Done properly, suitable consideration may be trivial; done badly, it can be catastrophic, and hindsight is always better when the stories are about a different organisation.With kittens and hopefully some humour, Sam Smith of Privacy International covers how your organisation can avoid a future audience laughing (uncomfortably) at the privacy choices you should have made for your users, your customers and citizens.
Social Networks and the millennium generation (BTR)Maarten Cannaerts
The document discusses how different generations use technology and social media. It notes that millennials are constantly connected through tools like instant messaging, social networking profiles, and blogs. They are accustomed to multitasking and may not know their own phone numbers. Younger generations also tend to prefer communicating through text or social media rather than email. The document questions how companies can learn from newer generations' digital habits and what risks or opportunities these behaviors pose.
The document discusses how organizations can leverage networks and social media to improve performance. It notes that knowledge is growing rapidly and organizations need to change internally at the same or greater rate to keep up. It recommends that organizations develop internal and external networks, leverage social media, cultivate an open knowledge sharing culture, and develop employees' network leadership skills to innovate, attract talent, and adapt to changing conditions.
I talk about the evolution of digital content into services, the role of sensors in the future of the web, about the idea of man-machine collaboration in internet services, and about the role of social networking in building content.
Mobile Mastery ebook - Nokia - #SmarterEverydayNokia
Mobile - being connected everywhere to everything and everyone - is the fact of modern life. It defines how we live, how we work, how we communicate and how the world runs. It is the tool we reach for first when we are faced with challenges big and small in our everyday lives.
But despite the rapid pace with which we’ve adopted it, we’re still learning the best and most effective ways to use mobile technology, how to make the most of the opportunities and how to avoid the pitfalls.
That is what mobile mastery is about – gaining the skills and knowledge we need to work with technology in a productive, efficient and beneficial way.
For more #SmarterEveryday content follow us @NokiaAtWork
This document discusses 15 ways to implement professional and personal branding. It begins by defining professional branding as representing one's unique skill set, ideas, beliefs, and values that others find interesting. The document then provides an overview of the basic components of resumes and CVs as the first way to brand oneself. It emphasizes keeping these documents updated regularly. The document continues to describe additional ways to brand oneself through an online web presence, blogging, networking, social media, publishing articles and books, public speaking, and using trademarks. It provides examples and tips for each method.
Nancy White 8 Competencies A Ucompressed[1]guest48289e
Nancy White presents 8 competencies for online interaction: online communications, learning together, facilitation, convening conversations, intercultural antennae, tolerance for ambiguity, ability to switch contexts, and technical skills. Most importantly, self-awareness is needed both online and offline in order to understand oneself and listen to others with an open mind. Developing these competencies can help create more positive online interactions and connections.
5 trends from the world of social media - the broad view.
1. In-house
2. Content strategy
3. Social shopping and Location based marketing
4. Influencers
5. Social Gaming
The Social Media Spine: Building the backbone to your online presenceStacy Lukasavitz Steele
Slides for the presentation I gave to Leadership Genesee on social media - very bare-bones approach to building an online presence, doesn't go too deep.
Chatbots: Trends und Einsatzszenarien im Digital WorkplaceTelekom MMS
Einfach, ortsungebunden, schnell – die Vorteile von Chatbots liegen auf der Hand. Immer mehr Unternehmen setzen auf Conversational Interfaces.
Im Wochentakt werden neue, verbesserte und effizientere Technologien vorgestellt und der Markt rund um Chatbots wächst rasant.
Ziel unseres Whitepapers ist es, einen aktuellen Überblick rund um Künstliche Intelligenz, Sprachassistenten und Chatbots zu geben.
Wir erklären Ihnen anhand von Einsatzszenarien wie Chatbots Ihren Digital Workplace unterstützen können.
Downloaden Sie hier das gesamte Whitepaper: https://www.t-systems-mms.com/expertise/downloads/whitepaper-chatbots-im-digital-workplace/
Nicht nur im Finanzsektor ist Blockchain in aller Munde, auch in der Industrie 4.0 wächst sie langsam – aber unaufhaltsam – aus dem Experimentierstadium heraus. Ob Handelstransaktionen ohne aufwändige Logistik- und Zollbürokratie, optimierte Lieferketten, oder stets verfügbare und transparente Daten und Informationen: Die Blockchain bietet Industrieunternehmen, Behörden, Dienstleistern und Institutionen enorme Chancen. In unserem Whitepaper informieren wir Sie über all die Möglichkeiten, die sich für die Industrie durch die Blockchain bieten. Neben den technischen Grundlagen erfahren Sie praxisnah, wie die Blockchain Technologie unabhänginge Parteien bei einer vertrauensvollen Zusammenarbeit über die gesamte Wertschöpfungskette unterstützen kann.
Laden Sie hier das komplette Whitepaper herunter: https://www.t-systems-mms.com/expertise/downloads/blockchain-die-zukunft-der-industrie.html
WBCI Guide von T-Systems Multimedia SolutionsTelekom MMS
Was ist WBCI?
Was sind die Vorteile von WBCI?
Wie setzte ich WBCI um?
Diese und viele weitere Fragen beantwortet Ihnen unser WBCI Guide.
Er zeigt Ihnen wie Sie die digitale Vorabstimmungsschnittstelle in Ihrem Unternehmen integrieren können und gibt Handlungsempfehlungen, die den Umstieg auf die zukunftssichere Technik erleichtern.
Mit dem wbci.hub der T-System MMS wird außerdem eine einfache und kostengünstige Lösung vorgestellt um WBCI zu nutzen.
Knowledge Management in Enterprise 2.0 - Part 4Telekom MMS
The document discusses the "Enterprise 2.0 error" of focusing too much on informal use cases of social software in companies rather than formal use cases that provide clear benefits. It identifies three main problems: 1) excessive expectations about benefits from informal community activities, 2) communities cannot be business critical as they require informality, 3) informal use cases alone do not provide enough reason for regular participation. The key insight is that social tools should primarily enhance formal use cases like internal communication, projects/processes, and personal information management, which draw users to a platform, instead of focusing on communities.
Doculife®. digitally managed Documents in the cloudTelekom MMS
doculife® ist eine Cloud-basierte Komplettlösung für das Lebenszyklusmanagement von Dokumenten, mit der Ihr Unternehmen geschäftliche Dokumente standort- und geräteunabhängig, unkompliziert und sicher ablegen, finden, aufrufen und freigeben kann. Da jedes Dokument sicher in der Cloud abgelegt wird, können mit doculife® Unternehmen aller Größenordnungen diese unverzichtbaren Funktionen nutzen.
Ein Support Konzept für Dynamics NAV on AzureTelekom MMS
T-Systems Multimedia Solutions und Microsoft sind gemeinsam auf Roadshow unterwegs und stellen eine innovative Lösung vor, um Solution Provider, Plattform Provider und Infrastructure Provider zusammen zu bringen und die Kompetenzen im Sinne des Kunden zu bündeln.
Mit Microsoft Dynamics NAV 2013 RS eröffnen sich neue Möglichkeiten und Wege, um eine ERP-Lösung aktiv zu gestalten.
Autorisierte Stelle Rheinland Pfalz - die ErfolgsstoryTelekom MMS
Die Autorisierte Stelle in Rheinland Pfalz ist eine der ersten Abteilungen in Deutschland (in Bezug auf den Digitalfunk), die zur Steuerung der Betriebsprozesse IT Service Management-Prozesse einführen.
Der Kunde benötigt Unterstützung in Form von fachlichen KnowHow bei der Einführung und bei der Weiterentwicklung seines IT Service Managements.
Die große Herausforderung besteht darin den Standard ITIL im Umfeld des Digitalfunks anzuwenden, bei dem es sich um keine klassische IT-Organisation handelt und gleichzeitig der ganzen Abteilung die Bedeutung eines guten IT Service Managements zu verdeutlichen.
Erste Hilfe für den Kundenservice der DAK Gesundheit. Für ihren Kundenservice nutzte die DAK klassische Telefonie mit analogen Telefonanlagen. Die Folge waren:
Unzufriedene Kunden, fehlende CTI, hoher Wartungsaufwand bei ca. 900 Telefonanlagen bundesweit
und keine Möglichkeit der eindeutigen Kostenzuordnung. T-Systems Multimedia Solutions entwickelte für die DAK eine individuelle VoIP-Lösung. Es wurden kundenindividuelle Applikationen realisiert: 100% individuell und auf die Anforderungen der DAK zugeschnitten. Parallel dazu wurden für diese Applikationen Hosting und Application Management übernommen. Zur optimalen Ausgestaltung des Service wurden folgende Technologien genutzt: RedHat Enterprise Linux, Oracle DB, MySQL DB, Apache Tomcat, Pacemaker, Corosync, Backula, Splunk, Citrix Xen, DR:BD
congstar war auf der Suche nach einem neuen und flexiblen Dienstleister für den IT-Betrieb für den eigenen Webshop und das CRM-System inkl. einer neuen Entwicklungsplattform.
T-Systems Multimedia Solutions erbringt für congstar die folgenden Leistungen:
Umfassendes Web IT-Management im Bereich Betrieb der internetbasierten Applikationen sowie der zugehörigen Schnittstellen auf Basis des IT Framework ITIL. Speziell auf die Kundenanforderungen zugeschnittene technologie-, geschäftsprozess- und sicherheitsübergreifende Leistungen in der Service-Design, -Transition und -Operation-Phase. Umfassende Testleistungen (technisch-funktional und im Bereich Sicherheit) Umfangreiche Unterstützungs- und Beratungsleistungen im Bereich des Service Managements. Direkte Mitarbeit im IT-Bereich von congstar und Übernahme der operationalen Verantwortung der Systemplattform www.congstar.de.
Augmented Reality-Lösungen auf dem FI-KongressTelekom MMS
Kunden erwarten bereits heute eine neue Art der Beratung. Mehrwert, Relevanz und Individualität - das ist für persönliche Gespräche wie auch für Kommunikation per E-Mail und Telefon prägend. Gleichzeitig möchte man neue Interessenten ansprechen und Kunden binden. Augmented Reality ist ein Umsetzungsbeispiel aus einer modernen, digitalen Strategie. Diese Lösung bringt potenzielle Kunden zur Interaktion mit der Marke und den Produkten eines Unternehmens.
Sichere Lösungen aus der Cloud - die ISV-Plattform von T-Systems Multimedia S...Telekom MMS
Kunden, die über die Nutzung einer ISV-Plattform nachdenken, haben vielfältige Bedürfnisse:
Auslagerung des IT Infrastruktur Managements
Planbare und transparente Kosten
Ausgelagerte Prozesse sollen durch die Kompetenzen des Dienstleisters optimiert werden, z.B. im Bereich Application Management und technischem Support.
Erfüllung der deutschen Datenschutz und -Sicherheitsanforderungen
Einbindung der Cloudlösung in eigene Geschäftsprozesse
Schnelle und flexible Lösungen, um auf die wechselnden Anforderungen des Marktes reagieren zu können
T-Systems Multimedia Solutions hat verschiedene Cloud-Plattformen realisiert, welche folgenden Leistungen erbringen:
- bietet den Nutzern eine skalierbare, virtuelle Infrastruktur
- drei unterschiedliche Vertrags-Modelle auswählbar: Reine Infrastruktur/Cloud-Leistung, Infrastruktur mit Betriebssystem- bzw. Middlewaremanagement, Infrastruktur und gänzlichliches Application Management (einschließlich Betriebssystem- und Middlewaremanagement)
Dedizierte Hardware kann in den Cloudverbund integriert werden
Nutzung von Managed Services (Datenbank, Email, usw.)
Die Plattformlösungen der T-Systems Multimedia Solutions haben entscheidende Vorteile:
Die Lösung ist hoch performant.
Zugesicherte Verfügbarkeit(99,9%)
Gehostet in deutschen Rechenzentren der T-Systems
Entspricht den gesetzlichen Vorschriften bzgl. Datenschutz und Datensicherheit.
Persönliche Ansprechpartner
Auswahl der Plattform je nach Kundenanforderungen
Transparente und flexible Nutzung der Hardwareressourcen
Wie Sie über ein Online-Präventionsportal mehr Adhärenz und Lebensqualität bei Diabetes-Patienten erzeugen:
Wie gelingt es Krankenkassen, die Adhärenz und Lebensqualität bei Ihren Versicherten wie z.B. Diabetikern zu steigern? Wie gewährleisten sie den optimalen Schutz und die Sicherheit vertraulicher Patientendaten? Wie eng lässt sich ein Präventionsportal mit der elektronischen Patientenakte verknüpfen? Und welche anderen Einsatzmöglichkeiten von Präventionsportalen gibt es?
Das Webinar bietet Ihnen Antworten darauf und zeigt Ihnen die Möglichkeiten und Vorteile von Online-Präventionsportalen. Sie erfahren alles über ein bereits realisiertes Diabetiker-Portal und weitere Einsatzoptionen. Und Sie erleben, wie Sie die persönlichen Patientendaten durch ein umfassendes Sicherheitskonzept vor unberechtigtem Zugriff schützen können.
Webinar "Film ab in Ihrem Unternehmen" - Leistungsfähiges und sicheres Videos...Telekom MMS
Wie Sie kosteneffizientes Videostreaming ohne teuren Bandbreitenausbau in Ihrem Netzwerk realisieren.
Hochwertige Videos lassen sich gerade auch unternehmensintern vielseitig einsetzen, z.B. zur Mitarbeiterinformation durch den Betriebsrat oder die Geschäftsleitung, als filmisches Tutorial für Produktschulungen oder Video-Blogs des Managements und der Fachabteilungen.
Nicht jedes Unternehmensnetzwerk ist allerdings in der Lage, hochauflösende Videos problemlos über verteilte Standorte und bei gleichzeitigem Abruf vieler Mitarbeiter zu streamen. In unserem Webinar wurden effiziente Lösungsansätze und erfolgreiche Best Practices für das Ausspielen qualitativ hochwertiger Videos aufgezeigt.
Webinar "Schöne neue Arbeitswelt mit Social Business" - IBM, Jive und Microso...Telekom MMS
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Unser Webinar rund um Social Intranets und Social Collaboration bietet Ihnen Antworten darauf und bringt Ihnen Herausforderungen, Strategien und Technologien führender Anbieter von Social Business Lösungen wie IBM, Microsoft und Jive aus erster Hand näher.
Webinar "Aus Zielen werden Strategien" - Erfolgreiche Strategien für Ihr Digi...Telekom MMS
Wie gewinnen Sie nachhaltig erfolgreiche Strategien für Ihr Digital Business und Online Marketing? Wie setzen Sie Ihr Online Marketing Budget möglichst effizient und zielgerichtet ein? Und wie erzielen Sie einen maximalen und messbaren Return On Investment für Ihre digitalen Geschäftsaktivitäten?
Im Webinar lernen Sie das 5 T Strategy Framework kennen. Sie erfahren, wie Sie damit erfolgreiche Strategien identifizieren und definieren sowie Ihre Unternehmensziele in die Online-Welt übertragen können. Und Sie erleben, welche konkreten Effekte auf den ROI zu erwarten sind.
Webinar Crowdfunding für die FinanzbrancheTelekom MMS
Was ist Crowdfunding?
Welche Vorteile werden sich für Ihre Bank durch eine Crowdfunding-Plattform ergeben?
Wie können Sie Crowdfunding in Ihrem Geschäft erfolgreich etablieren?
Wenn viele Menschen viele Projekte finanzieren, was hat Ihre Bank davon?
Die Antworten auf diese Fragen und viele weitere finden Sie in der Präsentation.
Effiziente Kommunikation, Kollaboration und Koordination mit Social Intranets und Microsoft SharePoint 2013.
Erfahren Sie auf der Roadshow von T-Systems Multimedia Solutions, wie moderne Intranets mit Microsoft SharePoint 2013
- Kommunikationswege drastisch verkürzen
- Interne Netzwerke der Mitarbeiter fördern und enger verknüpfen
- Projekt- und Teamkoordination vereinfachen
- und ebenso die Technologiegrundlage für Ihre Firmenapplikationen darstellt.
Webinar Social Media für Volks- und RaiffeisenbankenTelekom MMS
Erfahren Sie unter anderem, welchen Nutzen der Einsatz von Social Media für die unkomplizierte Interaktion mit Kunden besitzt und was bei der Umsetzung zu beachten ist. Anhand von bestimmten Erfolgsmethoden werden die Potenziale und Einsatzmöglichkeiten von Social Media beleuchtet.
Folien zum Webinar: Customer Service der Zukunft. In dem Webinar erklärten unseren Experten, wie sich Service Solutions bezahlt machen und wie konkrete Einsatzoptionen und Vorteile von Service Solutions im Online-Handel aussehen.
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At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This PowerPoint compilation offers a comprehensive overview of 20 leading innovation management frameworks and methodologies, selected for their broad applicability across various industries and organizational contexts. These frameworks are valuable resources for a wide range of users, including business professionals, educators, and consultants.
Each framework is presented with visually engaging diagrams and templates, ensuring the content is both informative and appealing. While this compilation is thorough, please note that the slides are intended as supplementary resources and may not be sufficient for standalone instructional purposes.
This compilation is ideal for anyone looking to enhance their understanding of innovation management and drive meaningful change within their organization. Whether you aim to improve product development processes, enhance customer experiences, or drive digital transformation, these frameworks offer valuable insights and tools to help you achieve your goals.
INCLUDED FRAMEWORKS/MODELS:
1. Stanford’s Design Thinking
2. IDEO’s Human-Centered Design
3. Strategyzer’s Business Model Innovation
4. Lean Startup Methodology
5. Agile Innovation Framework
6. Doblin’s Ten Types of Innovation
7. McKinsey’s Three Horizons of Growth
8. Customer Journey Map
9. Christensen’s Disruptive Innovation Theory
10. Blue Ocean Strategy
11. Strategyn’s Jobs-To-Be-Done (JTBD) Framework with Job Map
12. Design Sprint Framework
13. The Double Diamond
14. Lean Six Sigma DMAIC
15. TRIZ Problem-Solving Framework
16. Edward de Bono’s Six Thinking Hats
17. Stage-Gate Model
18. Toyota’s Six Steps of Kaizen
19. Microsoft’s Digital Transformation Framework
20. Design for Six Sigma (DFSS)
To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations
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popular canines. The French Bulldog is the new top dog in the
United States as of 2022. The stylish puppy has ascended the
rankings in rapid time despite having health concerns and limited
color choices.”
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Manufacturing startups constitute the largest pipeline share of unicorns and IPO candidates in the SF Bay Area, and software startups dominate in Germany.
10. Klaus tried everything to bring
Lisa and Brad together…
Groupware
Fileserver
Incentives
Taxonomies
Knowledge Data Base Knowledge Management
Yellow Pages Process
17. More than 80 % of all web users
who create content say that the they
do it because they like to
communicate and exchange
information with other people.
IBM/ZEM Study „Innovation in den Medien 2008“
21. …and we don‘t know the
context in which our
knowledge is used.
We only know what we
know when we need to
know it.
We always know more
than we can tell and we
always tell more than we
can write.
David Snowden, Complex Acts of Knowing - Paradox and
Descriptive Self Awareness
22. The old knowledge management
didn‘t care.
1. Write your knowledge into a database.
2. Find an adequate level of detail.
3. Maybe somebody will use your knowledge
some day. And… maybe not.
4. Don‘t spend too much of your time on this!
23. It‘s no surprise
that Lisa has to
set priorities.
I don‘t know if anybody
will ever need my
knowledge.
I don‘t know how
somebody will use my
knowledge.
I‘d rather take care of really
important things.
24. The old knowledge management doesn‘t work,
because it...
• …defines knowledge as a transferable good, which
is centrally provided.
• …demands knowledge-sharing without providing
an audience.
• …wants to manage knowledge.
25. „You can't manage
knowledge.
Knowledge is
between two ears,
and only between
two ears.“
Peter Drucker
Nach: Wilson, T.D. (2002) "The nonsense of 'knowledge management'" Information Research, 8(1), paper no. 144 [Available at
http://InformationR.net/ir/8-1/paper144.html] Bild: http://www.cgu.edu/images/Drucker/Peter_Drucker/images/PeterDrucker016_jpg.jpg
38. Sure it is easier, more intuitive,
and looks better – but it won‘t
guarantee an audience either.
39. Social Software in your business…
1. Write your knowledge into a database, into
the wiki, a blog, [or other Social Software
tool]….
2. Find an adequate level of detail.
3. Maybe somebody will use your knowledge
some day. And… maybe not.
4. Don‘t spend too much of your time on this!
41. Sure, but just 1 % of all web users create
the majority of content.
1 % of web users
create the majority of
content.
9 % of web users
comment and tag
information.
90 % of web users
The
only consume
information.
90-9-1
Rule
Quelle: http://de.wikipedia.org/wiki/Wikipedia/
Nielsen, 2006
46. “Knowledge Management and Social
Media look very similar on the surface, but
are actually radically different at multiple
levels, both cultural and technical, and are
locked in an undeclared cultural war
for the soul of Enterprise 2.0.“
Social Media vs. Knowledge Management: A Generational War.
http://enterprise2blog.com/2008/09/social-media-vs-knowledge-management-a-generational-war/
47. 1. Sharing knowledge is always
voluntary, no one can ever be
forced.
2. We share knowledge when we
have the right audience, that
motivates us and creates the right
context.
3. Social Software alone is not the
solution to the old problems of
knowledge management.
50. Frank Wolf, Christoph Rauhut, Simone Happ,
Christopher Buschow, Katja Dräger, Christin Büttner
Thanks to: Anne Glas, Holger Günzler, Dada Lin, Jana Frommhold, Ricarda Köckler