2. Skill Accelerator: A New Approach
2
Interactive
Training and
Coaching
Generic
OR
Customised
Delivery Options
• Your Team
• Online
• TLSA
3. Skill Accelerator: A Flexible Approach
Team Events
One-to-One
Coaching
Easily
integrated
into existing
training
Sales
Meetings
Sales
Conferences
3
4. Skill Accelerator: The Titles
Sales Skills
1.
Winning Appointments
2.
Questions & Active Listening
3.
High Yield Questioning
4.
1.
Customer Service in Action
2.
Managing Customer Calls
3.
Customer Service Skills
Closing the Sale
6.
Customer Service Skills
Selling Benefits
5.
4
Managing Objections
Leadership Skills
1.
Vision, Goals & Strategy
5. How does Skill Accelerator Work? Three phases:
Training:
Coaching
•
•
•
•
Presentations
Debates
Role Plays
Projects
Business
Simulation
Debrief
• Tests Learning
• Critical Thinking
• Embed Knowledge
• Simulation Results
• Learning
• Action Plans
5
6. Integrate Your Core Business Deliverables:
Generic
Customised
• Tailored by you through
practical projects in the
coaching session
• Standard Simulations
• Tailored through practical
projects in the coaching
session
• Simulations customised to
your business
6
9. Skill Accelerator: Setting Higher Standards
Flexible material, re-usable and consistent
A platform to capture knowledge within your organisation
Sustainable development, in short high impact bursts
Challenging for new and experienced professionals
9
10. Skill Accelerator: Managing an Event
2 Coaching
1 Preparation
•
•
•
Print Participant Notes
Prepare Coaching Notes
Set up Slides
•
•
•
•
3 Simulation
4 Debrief
•
•
•
Simulation Results
Decision Feedback
Action Plans
Presentations
Debates
Role Plays
Projects
•
•
Small Groups
Individuals
10
11. Skill Accelerator: What is Included?
11
Coaching
Guide
Participant
Notes
PowerPoint
Slides
CD: Copies of
all files
Simulation
Guide
Video
Tutorial
Coach.pdf
Notes.pdf
Slides.ppt