In New Speaker Track, here's my talk Bottlenecks, BrainScience & Breakthroughs at Agile Testing Days Nov. Germany 2019

1. My slides are / will be available for you at:
Bottlenecks, BrainScience & Breakthroughs
by Swati Shah
swatisqa@gmail.com

2. Workplace Statistics:
46% of Employees in the US are not satisfied with their work
70% of Employees in the US leave their job not their company
Managers that retain Employees in the US are 8x likely to stay at a
company

3. Sales and Influence

4. Sales Technique:
How to show the value and benefit of testing and quality practices
Use before and after visualizations to frame results

5. Outgoing
Reserved
People-OrientedTask-Oriented
x
x
D-I-S-C

6. Outgoing
Reserved
People-OrientedTask-Oriented
x
Dominant
Driving
Doer
Cautious
Competent
Careful
Inspiring
Interesting
Interactive
Supporting
Steady
Stable
D-I-S-C

7. Outgoing
Reserved
People-OrientedTask-Oriented
Dominant
Driving
Doer
Cautious
Competent
Careful
Inspiring
Interesting
Interactive
Supporting
Steady
Stable
D-I-S-C
Results Admiration
Trust Sincere Appreciation

8. Bottleneck

9. Brain Science Facts:
• Patterns in Behavior - sub-conscious brain
• 100 Billion neurons
• Complex organ
• Short-term & Long-term memories

11. Discovering Color Energies on a Good Day:
Cool Blue:
Precise
Deliberate
Analytical
Fiery Red:
Competitive
Determined
Purposeful
Earth Green:
Sharing
Patient
Caring
Sunshine Yellow:
Sociable
Enthusiastic
Dynamic

12. 1.Learn to Use your Conscious Brain
2.Observe Others
3.Take Action - Move the communication forward

13. Communicator - All Frequencies & Channels

14. Communicator - All Frequencies & Channels

15. Managing Conflict

16. Expect Conflict

17. Observed:
Feel:
Need:

18. Conway’s Law:
Organizations which design systems are constrained to produce
designs which are copies of the communication structures
of these organizations - Conway, 1967.

19. Know - there are various communication techniques to handle any situation
Think - about your own communication styles
Want - to improve your communication
Understand - how other people communication and the impact on them
Feel - empowered in communication
Do - use these strategies to improve product quality/processes

20. Communication is dynamic & powerful and based on our subconscious mind
Be courageous & inspired to be the voice of Quality
People want to be heard so listen powerfully
Truly Effective Communications can solve any disconnect

22. Contact Me:
LinkedIn: linkedin/swatishah2
Twitter: @swatisqa
Email: swatisqa@gmail.com
Website: swatisqa.com