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The story by the numbers:
                                   Don’t let your knowledge
Workforce shortage
by 2011 =                          walk out the door!
4.3 million

2009 workforce                     The Exit:
growth rate =
1%
                                   Is your workforce aging?
                                   Are your experts planning their exit?
Half life of an engineer’s
knowledge =
5 years
                                   The Risk:
                                   If they left today, are you ready?
Percent of Senior Management       Do you know the potential impact?
retiring in next five years =
50%
                                   Your Assets:
Number of jobs today’s graduates
will have in their career =
                                   Do you know where your knowledge lives?
11-13

Organizations with no
                                   Are you capturing it today?
formal succession plans
                                   If your answers to these questions         Don’t be part of the crowd! At
40%                                raise your anxiety level, you may find     PeopleFirm we’ve teamed up with the
                                   comfort in knowing you are not alone.      national leaders in Peer Mentoring and
                                   Yet whether you’re in good company         content management to address this
# of people turning 55             or not, your organization may be           threat to America’s corporate enterprises.
per day in the US                  facing a real strategic risk. Over the     Our solution is customized to your
                                   next several years, the US workforce       organization’s unique needs and
10,000                             will face an unprecedented turnover        situation, helping you to assess the
                                   rate of up to 40% of today’s workers.      risks, prioritize your focus, and build
                                                                              a holistic approach to addressing your
                                   Despite the impending threat of this       knowledge retention issues.
                                   knowledge loss, a recent study by the
                                   Institute for Corporate Productivity
85% of most organizations’
                                   found that nearly two-thirds of the
knowledge is tacit. We can         organizations surveyed have no formal
                                   knowledge transfer programs in place
help you find and protect          today. Less than 25% of 118 mid-to-large
these invisible assets.            size organizations surveyed said they
                                   know how to identify their critical
                                   knowledge deficiencies.



Your People = Your Success
PeopleFirm’s Knowledge
                                   MAPP Methodology
    Estimate your                  Working with PeopleFirm, you’ll benefit from a comprehensive
    financial risk                 approach that defines an actionable portfolio of solutions to
                                   minimize your risks and increase your intellectual assets.
    _________ # of employees


              X                                                      Prioritize

    _________ % anticipated to
                                         Mobilize      Assess                          Execute
    leave in next 3-5 years

                                                                       Plan

              X
    _________ average value of               Mobilize
    the knowledge your employees    M        •	 Confirm	scope	and	approach
    hold (modestly $5000 per                 •	 Engage	leaders	and	communicate	to	organization
    employee, it is likely to be
                                             Assess
    much higher)
                                     A       •	 Identify	where	your	knowledge	resides
                                             •	 Understand	how	knowledge	is	captured	and	shared
              =                              •	 Assess	your	impending	risks
                                             •	 Quantify	the	impact	of	potential	knowledge	losses
    _________ your estimated                 •	 	 valuate	how	well	your	organization	is	managing	people,	structuring	work,	and	
                                                E
    financial impact                            providing technology to enable your teams to capture and share knowledge

                                             Prioritize
    Example                          P       •	 Develop	the	ROI	for	each	solution	/	action	
                                             •	 Prioritize	your	portfolio	of	knowledge-retention	actions
    100,000 employees @ 35%
    loss @ $5K knowledge value               Plan
    per employee = $5,000,000        P       •	 Build	your	knowledge	capture	and	retention	roadmap:	timeline,	process,	
    in financial risk                           tools, and resources
                                             •	 Create	your	team’s	call	to	action


                                   To retain your knowledge assets - think people, processes,
                                   and technology

                                   Process and Technology Solutions:                People Solutions: We evaluate the full
    www.peoplefirm.com             We evaluate how work gets done and               employee lifecycle and create solutions to
                                   seek solutions that ensure an efficient          help you keep key skills, acquire experience,
                                   use of your knowledge assets and experts.        and grow your team’s capabilities. Our
                                   We can redesign work processes as well           approach incorporates:
    PeopleFirm, LLC
                                   as mentoring and knowledge sharing
    2201 6th Avenue, Suite 1516
                                                                                    •	 Organizational	Network	Analysis
                                   processes. We apply state of the art
    Seattle, WA 98121              technologies to help you find and                •	 Succession	&	Workforce	Planning
                                   measure your intellectual capital.               •	 Recruiting	&	On-boarding
    606 East 10th Street
                                   We will help you select and implement
    Houston, TX 77008                                                               •	 Mentoring		&	Learning
                                                                                                                                    © PeopleFirm, All rights reserved.




                                   technology solutions that will enable
o   206.462.6462                   a culture of knowledge capture                   •	 Deployment	&	Staffing
f   888.651.1976                   and sharing.
                                                                                    •	 Competency	Development	
                                                                                       &	Career	Planning

    Your People = Your Success

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People Firm Knowledge Retention

  • 1. The story by the numbers: Don’t let your knowledge Workforce shortage by 2011 = walk out the door! 4.3 million 2009 workforce The Exit: growth rate = 1% Is your workforce aging? Are your experts planning their exit? Half life of an engineer’s knowledge = 5 years The Risk: If they left today, are you ready? Percent of Senior Management Do you know the potential impact? retiring in next five years = 50% Your Assets: Number of jobs today’s graduates will have in their career = Do you know where your knowledge lives? 11-13 Organizations with no Are you capturing it today? formal succession plans If your answers to these questions Don’t be part of the crowd! At 40% raise your anxiety level, you may find PeopleFirm we’ve teamed up with the comfort in knowing you are not alone. national leaders in Peer Mentoring and Yet whether you’re in good company content management to address this # of people turning 55 or not, your organization may be threat to America’s corporate enterprises. per day in the US facing a real strategic risk. Over the Our solution is customized to your next several years, the US workforce organization’s unique needs and 10,000 will face an unprecedented turnover situation, helping you to assess the rate of up to 40% of today’s workers. risks, prioritize your focus, and build a holistic approach to addressing your Despite the impending threat of this knowledge retention issues. knowledge loss, a recent study by the Institute for Corporate Productivity 85% of most organizations’ found that nearly two-thirds of the knowledge is tacit. We can organizations surveyed have no formal knowledge transfer programs in place help you find and protect today. Less than 25% of 118 mid-to-large these invisible assets. size organizations surveyed said they know how to identify their critical knowledge deficiencies. Your People = Your Success
  • 2. PeopleFirm’s Knowledge MAPP Methodology Estimate your Working with PeopleFirm, you’ll benefit from a comprehensive financial risk approach that defines an actionable portfolio of solutions to minimize your risks and increase your intellectual assets. _________ # of employees X Prioritize _________ % anticipated to Mobilize Assess Execute leave in next 3-5 years Plan X _________ average value of Mobilize the knowledge your employees M • Confirm scope and approach hold (modestly $5000 per • Engage leaders and communicate to organization employee, it is likely to be Assess much higher) A • Identify where your knowledge resides • Understand how knowledge is captured and shared = • Assess your impending risks • Quantify the impact of potential knowledge losses _________ your estimated • valuate how well your organization is managing people, structuring work, and E financial impact providing technology to enable your teams to capture and share knowledge Prioritize Example P • Develop the ROI for each solution / action • Prioritize your portfolio of knowledge-retention actions 100,000 employees @ 35% loss @ $5K knowledge value Plan per employee = $5,000,000 P • Build your knowledge capture and retention roadmap: timeline, process, in financial risk tools, and resources • Create your team’s call to action To retain your knowledge assets - think people, processes, and technology Process and Technology Solutions: People Solutions: We evaluate the full www.peoplefirm.com We evaluate how work gets done and employee lifecycle and create solutions to seek solutions that ensure an efficient help you keep key skills, acquire experience, use of your knowledge assets and experts. and grow your team’s capabilities. Our We can redesign work processes as well approach incorporates: PeopleFirm, LLC as mentoring and knowledge sharing 2201 6th Avenue, Suite 1516 • Organizational Network Analysis processes. We apply state of the art Seattle, WA 98121 technologies to help you find and • Succession & Workforce Planning measure your intellectual capital. • Recruiting & On-boarding 606 East 10th Street We will help you select and implement Houston, TX 77008 • Mentoring & Learning © PeopleFirm, All rights reserved. technology solutions that will enable o 206.462.6462 a culture of knowledge capture • Deployment & Staffing f 888.651.1976 and sharing. • Competency Development & Career Planning Your People = Your Success