Suzanne C. Frye has over 20 years of experience in marketing and business management. She holds a Bachelor of Science in Journalism from West Virginia University with a minor in Business Administration and concentration in Advertising. Her skills include program management, proposal development, document management, marketing, communication, and leadership. She is interested in a business management position emphasizing collaboration across functions to keep projects on track and under budget.

1. Suzanne C. Frye
20314 Burnley Square  Potomac Falls, VA 20165
(703) 406-0114
sfrye225@gmail.com
Objective
Professional with over 20 years varied Marketing and Business Management
experience interested in obtaining a Business Management position with
emphasis on working with multiple functional stakeholders to keep
program/project requirements organized, on track and completed under
budget.
Education Bachelor of Science, Journalism
West Virginia University, Morgantown, WV
• Minor: Business Administration
• Concentration: Advertising
1991
Skills/Abilities Management
• Assisted with development of program risk management process using Jira and
process risk status updates for monthly business reviews to Management
• Coordinated, reviewed and updated basis of estimate (BOE) data with program
management team in support of pricing proposal for new $100M+sole source
follow-on government contract for FMV intelligence community customer.
Developed ($5K-$100M+) scalable BOE proposals on regular basis. Previous
contract value increased over 350 percent (approx.. $24M-$110M) and never
scored less than 95% in any award fee period for the five year contract period
• Managed updates and delivery of numerous program and FAT CDRLs
(performance reviews, business reviews, monthly status reviews, etc.) for FMV
customer. Responsible for document management of Enterprise Search (agile
program) CDRLs.
• Played integral role in helping program management, operations, subcontracts and
other functional stakeholders to facilitate successful and responsive contract
performance
• Prepared monthly status reports for program management team. Provided
detailed analysis to support management decision making
• Organized and managed logistics for company’s client training program (approx.
175 client engagements per year) and other client events
• Managed partnering engagement which ultimately generated 40% of VeriSign’s
web-sales revenue
• Managed relationship between company personnel and subcontractors responsible
for developing product manuals
• Managed internal defect tracking system, prioritizing issues and working with
partners to ensure issue resolution
• Tracked and monitored nine-member team’s plans and progress on in-house
projects (on average 5-8 projects worked at one time)
Marketing

2. • Managed all logistics of MAAS (Multi-Int Analysis and Archive System)
Worldwide User’s Conference and various TEMs
• Assisted business development group with organizing and analyzing customer
intelligence to identify prospective customers
• Facilitated marketing and promotional efforts for updating and distributing
program schedules to over 200 regional media outlets and affiliates
• Created and executed marketing strategies for increasing realtor productivity,
overall sales activity, and buyer awareness. Strategies included direct mail fliers,
option discounts, and incentive programs
• Provided independent consultation to several companies to support meeting their
marketing objectives and goals
Communication
• Resolved inquiries from large subscriber network (network exceeded 3 million
subscribers)
• Facilitated process for resolving anticipated revenue shortfall which resulted in
exceeding the revenue projection for the quarter
• Worked directly with customers to identify and resolve issues and requests for
service. Tracked all requests to closure
Leadership
• Managed content re-organization of MAAS team MS SharePoint document portal
• Developed issues and engineering task tracking systems which assists product
managers and technical managers effectively prioritize issues and allocate
appropriate resources for resolution
• Oversaw group and corporate events at 10,000 seat minor league ballpark
Experience Advanced Specialist Business Management, AEC Program and MAAS Team
Member, General Dynamics Mission Systems, Space and Intel Systems,
GEOINT (2006 – Present)
Clearinghouse Administrator and Training Facilitator, Systems and Software
Consortium, Inc., Herndon, VA (2004- 2006)
Assistant Product Manager, Ikimbo, Inc., Herndon, VA (2002- 2003)
Project Manager; Channel Marketing/Partner Relations Manager; Technical
Support and Marketing Representative, VeriSign, Inc., Herndon, VA
(1999-2002)
Project Coordinator, Verio, Inc., Columbia, MD (1997-1998)
Group Sales Representative, Bowie Baysox, Bowie, MD (1997 Season)
Marketing and Business Administration, Various Temporary Staffing Agencies,
Columbia/Baltimore, MD (1995-1997)
Subscriber Relations and Communications Assistant, Home Team Sports Cable
Network, Bethesda, MD (1993-1995)
Account Management Intern, Maleson/Naylor Agency, Baltimore, MD (1992)
Sales Associate, The Ryland Group, Columbia, MD (1991-1993)