In 3 sentences or less, here is a summary of the key points from the document: The document outlines an 8-part sociotechnical model for measuring challenges in health information technology (HIT) systems, including the infrastructure, clinical content, human-computer interface, people who interact with the system, workflow and communication processes, internal organization features, external rules and regulations, and processes for measuring and monitoring both intended and unintended consequences of HIT implementation and use.

1. Transatlantic ConnectionsMedical HumanitiesSession Handout
Title: UsingRhetoric and EconomicsofUser Attention inthe Studyof eHealth Clinical NarrativeConstruction
Susan Rauch, Ph.D. TexasTech University| January 12, 2017

2. 8D SOCIOTECHNICAL MODEL
MEASUREMENT FOR SOCIOTECHNICAL CHALLENGES IN HIT SYSTEMS
Hardware and Software
Infrastructure that refers to equipment used to power, support, and operate
clinical applications
Clinical Content
Textual or numeric data and images that constitute “language of clinical
applications.”
Human Computer Interface
All aspects of the computer that users can see, touch, and hear, as they interact
with it.
People
Everyone who interacts in some way with the system, from developer to end
user including potential patient-users.
Workflow Communication
Processes and steps involved in assuring that patient care tasks are carried out
effectively.
Internal Organization Features Includes policies, procedures, and cultural considerations
External Rules and Regulations
External forces that place constraints on the design, development,
implementation, use, and evaluation of HIT.
Measurement and Monitoring
Process of measuring and evaluation (quality assurance and control) both
intended and unintended consequences of HIT implementation and use.