Operations / Project Administrator available immediately

1. CONFIDENTIAL
PROFESSIONAL PROFILE
OF
Susan Louw

2. CONFIDENTIAL
PROFESSIONAL SUMMARY:
I have worked in medium/ large sized companies operating in both South Africa and Africa on various
Construction / Mining and Oil & Gas projects.
I’m an enthusiastic, self-motivated, responsible professional with proven leadership abilities in working as
a team, handling multiple tasks and have great adaptability to any environment.
I have a performance record that can be verified. I believe in a high level of worker participation and strive
to maintain labour relations.
I believe in work ethics, transparency and maintaining excellent relations with my employer and our
clients. I believe in a hands-on approach to management, and will not leave any stone unturned, in my
pursuit of excellence.
I possess10 years combined experience in Human Resources, Construction and Engineering.
 4 years Operations Administration and Coordination in the Engineering Industry.
 4 years Recruitment & Selection in the Construction & Engineering Industry.
 2 years Human Resources in the Engineering Industry.
I’m responsible and willing to participate as a member of the team, conscientious, methodical and prepared
to adhere to corporate standards and procedures.
Willing to communicate with the group and other disciplines to ensure the smooth running of a project.
PERSONAL DETAILS:
Surname: Louw
First Names: Susan
Nationality: South African
Language Proficiencies: English & Afrikaans
EE/AA Status: White,Female
Date Of Birth:
Availability:
ContactDetails
Physical Address:
Email Address:
Mobile Number:
18
th
February 1988
Immediately
Honeydew Manor, Roodepoort, Gauteng
suzie.louw@yahoo.com
+27 79 909 2129

3. CONFIDENTIAL
INTERESTS & HOBBIES:
I love training and living healthy, I absolutely love traveling, I’m an English Bulldog
Breeder/Mommy, and I’m also a registered International Egg Donor.
ACADEMIC HISTORY:
Qualification: Grade 12 (Matric)
Date Completed: 2006
Institution: Afrikaans High School
AdditionalTraining & Courses:
 First Aid Representative - Sasol LTD-Sasolburg
 NOSA-SafetyTraining - Sasol LTD-Sasolburg
 Recruitment & Selection Workshop -W ork Info (Inelek)
 SearchWorkshop - Career Junction
 Candidate Qualifying Training - EOH Consulting
 IPSC – APSO – West Coast Personnel
SKILLS & EXPERTISE:
 MS Windows and Office (Advanced-incl. Excel, Word, Outlook, Power Point, Access) 2015
 SAP Business One (SASOL) (Job Cards, Invoicing)
 Pastel Partner (SASOL) (Payroll, Invoicing)
 Adobe Acrobat PDF Editor
 Bio Metrix Fingerprint/Timesheet System (SASOL)
 RocketRecruitment(INELEK)
 Bullhorn Staffing Solutions (Earthstream Global)
 VSourceGlandoresystems(Earthstream Global)
 Maximizer(Genrox)
 MS Projects (Genrox)
 Staffmatch (MPC Group)

4. CONFIDENTIAL
CAREER SUMMARY:
Company Position Duration
SME Lightning Protection & Earthing Operations Controller 09 January 2017 - 11 July 2017
Global Trading Group – GTG
Recruitment & HR Services
Senior Recruiter 01 September 2015 - 29
February 2016
MPC Recruitment a division of EOH SeniorRecruitmentConsultant 01 March 2015 – 30 June 2015
GenroxManagementServices Operations Coordinator October 2012 – January 2015
Earthstream Global RecruitmentConsultant (Mining/ Oil
& Gas)
March 2010 – April 2011
INELEK Human Resources & Labor
Consultants
EPCMRecruitmentConsultant &
Office Manager
February 2008 – February 2010
SASOL – Sub Contractor - Nelco HR Site Clerk/Admin Officer October 2005 – December 2007
Type of Industry: Electrical Engineering
Period of Employment: January 2017 to July 2017
Position: Operations Controller
Duties:
Key Responsibilities:
 Project Coordination / Planning
 Stock Management
 Operations Planning and Administration
 PPE Control
 Operations Support
 Business Development
Detail on Responsibilities:
 Project Coordination – Job Files and Enquiries
 Opening and channelling of enquiries according to the SME process.
 Requesting client and site information, site drawings and scope when receiving enquiries.
 Communication between operations team and client when required.
 Filing of all project proposals neatly in organized file as well as electronically.
 Filing of all project documents, communication, site drawings etc. according to the SME procedure.
 Ensuring enquiries are all logged on the Project Pipeline Report weekly and up to date by Fridays for
submission.
COMPANY NAME: SME LIGHTNING PROTECTION & EARTHING

5. CONFIDENTIAL
Stock Management:
 Planning of material for projects checking against picking slip and coordinating with operations team
regarding requirements.
 Once planning is complete, ensuring material request and the approval process is followed and
thereafter ensuring that the material is ordered and coordinated for when projects require it.
 Follow ups on material status ordered to ensure that the operation planning continues effectively
according to the material requirements per project.
 Receiving all material, ensuring material is booked in via sending the material sheets to SME head
office weekly on Fridays.
 Material issuing to projects and the operations team, to ensure effective control of the material.
 Issuing of all material according to the guideline set out whereby site foreman needs to send in material
requirements by latest 15:00 daily when requiring material for the following day.
 If material is not in stock or in the case of specific material that needs to be ordered the site foreman
needs to request the material at least 3 days prior to requiring the material on-site and in case of
specially manufactured material could take longer depending on the supplier lead time. The above
arrangement needs to be constantly communicated by the Operations Controller to the Operations
Manager and the site foreman to ensure adequate project planning.
 Completing stock takes as requested by head office and completing regular cycle counts to ensure
stock accuracy and complete control of the material in stores.
 General responsibility for the neatness of the store area, including all material, tools and equipment.
Operational Planning and Control:
 Operational planning & scheduling report to be completed weekly on Fridays with the approval of the
Operations Manager and then sent to head office.
 Following up and ensuring that all operational documentation including timesheets, daily diaries etc. are
submitted on time in full as per the SME procedure by strictly Wednesday mornings at 9:00.
Safety Elements and PPE:
 Issuing, compiling and filing of all required employee documentation to new employees, which needs to
be completed in full before sending through to head office.
 Compiling a Safety file for required projects according to the SME standard.
 Controlling of all PPE elements which entails keeping control of stock, liaising with Operations Manager
in terms of project planning and requirements, issuing to staff with all the relevant issuing
documentation and registers.
 Coordinating the safety and technical training requirements for JHB according to the SME process and
liaising with all service providers.
 Ensure tool register is updated weekly for submission on Fridays, including all requirements and
possible repairs which need to be undertaken.
 Ensure vehicle inspection register is updated for submission on Fridays, and is completed according to
the SME procedure.
Operations Documentation and Project Responsibilities:
 Compiling required project, client and hand-over documents for completed projects.
 Completing weekly project pipeline reports and invoicing report by Fridays for the review meeting.
 Follow up on invoicing, payment arrangements, submission deadlines etc. with clients to ensure that
SME submits all invoicing timeously and ensures that payments are received when expected.
 Completing all LOA requests (Required on Fridays), requests for over-time (Required with submission
of timesheets by latest 9:00 on Wednesdays) according to the set SME procedures and cut off
deadlines.
 General required operations documentation.
Business Development:
 Compiling the potential business leads report and communication and follow ups with the leads
including telephonic communication, sending of e-mails with company introduction and company
brochure
Reason for Leaving: Will be discussed upon interview

6. CONFIDENTIAL
Type of Industry: Industrial Packaging & Printing
Period of Employment: September 2015 to February 2016
Position: SeniorRecruiter
Duties:
 Working as part of the dynamic and multinational Recruitment team, and ultimately building a business
unit within the Recruitment Division, with the responsibility of prospecting and account managing a select
number of new and existing key multinational and large regional accounts across our emerging market
operations with a focus on permanent/interim/contract recruitment.
 Build and manage an permanent/interim/contract consulting desk and ultimately build my own business
unit within the Recruitment Division
 Build and manage a market research service for prospective new clients
 Network to identify new business opportunities through utilizing our strong network and market
experience
 Have an active Client facing role, whilst managing specific Key Accounts
 Formulate and manage international recruitment assignments, specifically working on mid- career to
senior level opportunities
 Work closely with the Talent Acquisition and Marketing teams as well as Regional Team Leaders, to
develop and implement relevant attraction plans for specific regions and/or industries
 Ensure each recruitment assignment is delivered to budget and to Client expectation
 Effectively demonstrate “best practices” and promote brand awareness
 Communicate business pipeline to Managing Director and Recruitment Manager
 Build and manage a team of Consultants and Recruiters whilst supporting and mentoring less
experienced members of the team
 Meet and exceed KPI's and revenue targets
 Created Company Presentation and written/implemented policies and procedures.
Reason for Leaving: Company division (GTG Recruitment & HR Services) declared
insolvent
COMPANY NAME: GLOBAL TRADING GROUP -
(GTG RECRUITMENT & HR SERVICES)

7. CONFIDENTIAL
Type of Industry: Recruitment & Selection
Period of Employment: March 2015 to June 2015
Position: SeniorRecruitmentConsultant
Duties:
 Account Management
 Maintain relationship with clients
 Responsible for the end to end recruitment process for our fast paced trades desk, by matching the right
candidates to our client's briefs
 Full 360 specializing in placing disciplines at all levels across various sectors including but not limited to
Power & Process, Utilities, Oil & Gas/Petrochemical, Mining etc.
 Responsible for vacancies of account.
 Win the possibility to work on vacancies at various clients in the engineering, with a focus on
engineering consultancies, EPCM firms and mining houses
 Ensure that vacancies are being attended to, and that this is done in the proper priority
 Promoting candidates referred to clients, “selling” them to the client
 Following up on vacancies
 Negotiating job offers
 Recruiting
 Finding and scanning potential candidates
 Expanding and maintaining network through use of online media
 Conducting interviews
 Database searching for suitable candidates
 Advertising jobs
 Processing job applications
 Processing candidate suggestions from junior staff
 Providing feedback to candidates
 Management of team
 Allocating work to junior staff members
 Guiding junior staff members in their work, especially their searches for applicants
Reason for Leaving: Resigned – Traveling was strenuous
COMPANY NAME: MPC GROUP A DIVISION OF EOH CONSULTING

8. CONFIDENTIAL
Type of Industry: Quality Control & Inspection (3
rd
Party Inspection Authority)
Period of Employment: October 2012 to January 2015
Position: Operations Manager
Duties:
 I am the Head of Planning and control all the Operations of 2 companies.
 Deal with highly demanding customer requirements and escalations.
 Plan jobs according to calendar spaces available for Technicians and Inspectors.
 Work with various groups within Genrox to obtain status updates and forecasts for the next month.
 Follow up with all stakeholders to ensure updates and action plans are communicated, documented
and executed.
 Create and maintain tracking documents.
 Assist with operational projects on a day to day basis.
 Develop and execute project plans and construction work packages.
 Provide on-site coordination of labor, materials and other resources to execute constructionactivities
 Ensure all construction field changes are addressed in a timely manner by engaging the resources
necessary to review and approve the identified change.
 Maintain project and quality files by tracking, and reporting, schedule, progress and cost.
 Ensure all groups within Operations are actively involved in project development and execution to
minimize cost overruns and schedule delays.
 Direct external parties (i.e. consultants, contractors and service providers) as required by the
project.
 Ensure resource costs are collected, approved and submitted as required.
 Responsible for the management of all Administrative requirements across the division.
 Ensure stocking and receiving methods are within the established conformance standards.
 Liaison with new clients that are sourced by our existing enquiry generating process and the follow
through and conversion of these to regular clients.
 Manage the new contact portfolio and make sure of continued development by the persons
involved.
 Develop and maintain a database of subcontractors, contractors, suitable inspectors and NDT
personnel for the various applications, job requirements and the fulfilling of the staffing requirements
of upcoming jobs.
 Assist with updating and maintaining the Genrox/SANAS system for compliance and the annual
audit.
 Manage and maintain proper time and billing systems for the various inspectors and contractors and
oversee the invoicing vs. the billing rate.
 Reconciliation of accounts.
 In charge of all the invoicing for Genrox from creating to distributing and following up on payments.
 Quote and calculate costing for client requirements.
 Reading, monitoring and responding to the client's email
 Managing the Inspectors and Technician’s electronic diaries.
 Bookingmeetings.
 Organizing travel and preparing complex travel itineraries.
COMPANY NAME: GENROXMANAGEMENTSERVICES /
VESSEL INSPECTION SERVICES

9. CONFIDENTIAL
 Writingminutes.
 Takingdictation.
 Attending events/meetings as the Directors representative.
 Conducting research on the internet.
 Writingreports.
 Preparing papers for meetings.
 Managing and reviewing filing and office systems.
 Updatingwebsites.
 Typing documents and create templates
Reason for Leaving: Career Growth/My role became stagnant and there was no space for
growth.
Type of Industry: Recruitment & Selection
Period of Employment: March 2010 – April 2011
Position: SeniorRecruitmentConsultant
Duties:
 Reported directly to Managing Director (Africa)
 Pro-actively develop and promote new business opportunities within existing and new client
accounts in the form of core business requisitions/vacancies
 Meet (and exceed) annual company targets for the successful placement of professional project
managers/engineers to client accounts
 Maintain existing field staff contracts relating to employment agreements, salaries, taxes, work
permits, logistics and welfare in a variety of countries world-wide
 Contribute to Earthstream’s corporate performance through the active role of team member
 Comfortable with high level negotiations with clients and professional field staff
 Understanding of technically based job specifications
 Demonstrateproven“search&selection‟skills
 Ability to maximize the company’s on-line database systems
 Develop an extensive personal international network
 Demonstrate an understanding of present market rates for a variety of disciplines/hierarchies
Reason for Leaving: PersonalReasons/Relocated to Gauteng.
COMPANY NAME: EARTHSTREAMGLOBAL

10. CONFIDENTIAL
Type of Industry: Recruitment & Selection
Period of Employment: February 2008 – February 2010
Position: RecruitmentConsultant/OfficeSecretary
Duties:
 Reported directly to Branch Manager.
 Achievement: Recruiter of the month July 2008.
 Supplied from Artisans to Lead Engineering Directors to our clients
 Involved in attracting candidates and matching them to jobs in client companies in temporaryor
permanent positions.
 These jobs can vary from entry-level roles to directors and executives.
 Work together with client companies, building relationships in order to gain a better understanding
of their recruitment needs and requirements.
 Attract candidates by drafting advertising copy and using a wide range of media.
 Screen candidates, interview them, do background checks, and finally make recommendations to
our clients Use sales, business development and marketing techniques in order to attract business
from client companies;
 Building relationships with clients;
 Developing a good understanding of what client companies do and their work culture;
 Advertising vacancies appropriately by drafting and placing adverts using a wide range of media
(e.g. newspapers, websites, magazines);
 Headhunting – identifying and approaching suitable candidates;
 Receiving and reviewing applications, managing interviews and short-listing candidates;
 Checking references and suitability of applicants before referral to employers for interview;
 Arranging interviews for the right candidates with the clients;
 Preparing résumés and correspondence to forward to clients in respect of suitable applicants;
 Informing candidates about the results of their interviews and preparing letters of appointment;
 Negotiating pay and salary rates and 6organizing arrangements between client and candidates;
 Offering advice to both clients and candidates on pay rates, training and career progression;
reviewing recruitment policies to ensure effectiveness of selection techniques and recruitment
programs.
 Interview people looking for work, and record relevant personal and work details to match them with
appropriate jobs
 Receive and record job vacancy information from employers
 Organize advertising, interviewing and selection processes for recruitment campaigns
 Interview job seekers and prepare shortlists of candidates for referral to prospective employers
 Check references and suitability of applicants before referral to employers
 Prepare resumes and correspondence for suitable applicants to forward to employers
 Advise job seekers regarding personal presentation at interviews and about their written
applications and resumes
 Assist with sales and marketing duties designed to increase the client base, including visiting
employers to discuss consultancy service and fees, and assess working conditions
 Observe jobs to obtain information about job requirements
 Prepare job descriptions and letters of appointment for contract staff
 Prepare rosters and duty statements, and organize security passes and identification.
 Researching,
COMPANY NAME: INELEK HUMAN RESOURCES & LABOUR CONSULTANTS

11. CONFIDENTIAL
 Sourcing and interviewing candidates,
 Canvassing,
 Managing and developing client contacts,
 Arranging job interviews,
 Writing job vacancies,
 Handling incoming telephone calls and visiting
 Entertaining both candidates and clients out of office
 Handled all office administration duties
 Provided personal administrative support to management and the company through conducting and
organizing administrative duties and activities including receiving and handlinginformation.
 Prepared and managed correspondence, reports and documents
 Maintained and operated office systems and equipment (Fax, Printer, Copy Machine, Computers)
 Handled incoming mail and other material from service suppliers
 Set up and maintain filing systems
 Communicated verbally and in writing to answer inquiries and provided information
 Handled all IT and web problems (Service suppliers was Wireless Online and Telkom)
Reason for Leaving: I was head hunted and offered a more lucrative package at
Earthstream Global.
Type of Industry: Petrochemical Refinery
Period of Employment: December 2005 - December 2007
Position: HR Site Clerk
Duties:
 Reported directly to MD
 Served as a Site Representative on site
 Screening telephone calls, enquiries and requests, and handling them when appropriate
 Meeting and greeting visitors at all levels of seniority
 Organizing and maintaining diaries and making appointments
 Dealing with incoming email, faxes and post, often corresponding on behalf of their manager
 Taking dictation and minutes
 Carrying out background research and presenting findings
 Producing documents, briefing papers, reports and presentations
 Organizing and attending meetings and ensuring their manager is well-prepared for meetings
 Liaising with clients, suppliers and other staff
 Deputizing for the manager, making decisions and delegating work to others in the manager's
absence
 Devising and maintaining office systems, including data management, filing, etc.
 Arranging travel and accommodation and, occasionally, travelling with the manager to take notes or
dictation at meetings or to provide general assistance during presentations.
 Handled Time Sheets (Worked on Bio Metrix fingerprint System
Reason for Leaving: Received a better offer from Inelek and my contract with Sasol was
coming to an end.
COMPANY NAME: SASOL LTD- SUB CONTRACTOR - NELCO