Presentation made by Chuck Boudreau on May 20, 2009 at the Colorado Springs International Institute of Business Analysis (IIBA). Chuck is the Enterprise Business Architect for Compassion International, a rapidly growing multi-national non-profit organization that works in 37 countries around the world releasing over a million children from poverty in Jesus’ name. Chuck has been in corporate IT since 1983 and at Compassion since 1997. His current interests and aspirations revolve around bringing increasing clarity into the understanding of business processes and domains. Presentation Topic: Requirements Discovery & Modeling * Discuss motivation for various IT Business Analysis deliverables o Business glossary o BPMN models o Use cases o Features matrix o State chart * Discuss techniques and mindset for leading requirements discovery activities o How to prepare o Facilitation techniques o How to deal with problems in the room o Where and when to use a modeling tool (i.e., Enterprise Architect) * Present training and learning resources o Books o Websites