• A key result area (KRA) is an strategic factor either internal
to the organization or external
• Strong positive results must be realized for the organization
to achieve its strategic goal(s),
• Key result areas are sometimes referred to “critical success
factors” or “key drivers of success.”
Point to note
• KRA is not the result.
• KRA is the area identified as important or crucial
where a result will assist in the achievement of the
set objectives or goal.
• KRA defines what a job is expected to accomplish.
• KRA’s might fall within the scope of Key
Performance Areas (KPA)
• Key Performance Indicators (KPIs) are high level measures or
• Give the leadership team an “indication” regarding progress
towards achieving a particular objective.
• Careful attention should be given in defining each of these
core strategic planning and management elements.
Point to note
•KPA is the overall scope of activities that
an individual on a job role has to perform.
•KPA is not always result focused.
•KPA’s can be inclusive of KRA’s
•Maintaining good working condition in plant.
•Optimum Resource Utilization.
•Safety and Prevention planning and control.
•Working within the company’s SLA(Service Level
Agreement), GRC(Governance, Risk Management and
•If you can’t measure it, you can’t
•Be so good, that they cant ignore
•When you can’t make them see the
light, make them feel the HEAT.