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Sundar B. N.
Assistant Professor
Organizational Structure
Organizational design is “the process of systematic
and logical grouping of activities, delegation of
authority and responsibility and establishing working
relationships that will enable both the company and
employee to realize their mutual objectives”.
2
Approaches to Organizational structure
3
Product organizational structure
Activities are divided on the
basis of individual products,
product-line, and service and
are grouped into departments
in product organizational
structure.
All important functions viz.,
marketing, production,
finance and human resource
are contained within each
department.
4
Various
Staff Functions
Sales
Marketing
Advertising
Product Manager
Product One
Product Manager
Product Two
Product Manager
Product Three
Product Manager
Product Four
Vice President
Product Groups
Vice President
Operations
Chief Executive Officer
Geographic organizational structure
The activities or functions are
grouped into departments based on
the activities performed in the
geographical areas/regions.
Each geographical unit includes all
functions required to produce and
market the products in a particular
geographical area.
Multinational organizations,
operating in diverse geographic
markets or serving an expansive
geographic area are organized
based on the geographic structure.
5
Various
Staff Functions
Operations
Marketing
Sales
Personnel
General Manager
Northeast
General Manager
Southeast
General Manager
Midwest
Vice President
Administration
Chief Executive Officer
Strategic business unit structure
A single chief executives cannot control a number of decentralized units of a
broadly diversified company.
A strategic business unit is a grouping of business subsidies based on some
important strategic elements common to each.
The business can be effectively controlled, if the related businesses are
grouped into strategic units and the efficient and senior executive is
delegated with the authority and responsibility for its management.
The senior executive will in turn report the matter to the chief executive.
Top management coordinates the interests of the diversified business units.
The common or related elements could be a common need to compete
globally, an ability to accomplish integrated strategic planning, common key
success factors and technologically related growth opportunities.
6
Strategic business unit structure
7
Matrix organizational structure
Organizational structures discussed earlier have possessed a
single chain of command.
In other words, employees in those structures report, to only one
manager.
But, the organizational structure possessed a dual chain of
command.
Both functional and project managers exercise authority over
organizational activities, in matrix structure.
Thus, personnel in this structure have two superiors, viz., a
project manager and the manager of the functional department
at the headquarters level.
8
Matrix organizational structure
9
Team organizational structure
Strategies of businesses are not always static.
They go on changing depending upon internal and external
environmental factors.
Hence, a single type of organizational structure is not
suitable for all times and all situations.
Blending the basic forms of organization to match the
structure to strategy in the units concerned is essential.
Another option is to supplement special situation devices
to the basic organizational structure.
10
Team organizational structure
Team structure takes three forms, viz.,
(i) Project team: Project teams are created to handle special kinds of situations
with a finite life expectancy. Project teams are self-sufficient work groups. These
are created to supervise the completion of a special activity.
Special activities include: setting up new technological process, starting up a new
venture, producing a new product, initiating and completion of a joint venture
and the like.
(ii) The Task force team: Inter-disciplinary assignments necessitate the
formation of task force team. A task force team consists of top-level executives
and specialists in different areas from the organization.
(iii) The Venture team: venture team is a group of individuals. The purpose of
forming this group is to bring a specific product or a new business into being.
11
Virtual organizational structure
Virtual organizational structure does not physically exist,
but its effect is felt.
Globalization and information technology have enabled
large-scale outsourcing and as such the virtual
organization structure has become popular.
12
Global structure
Globalization and information technology brought paradigm
shifts even in organizational structures of MNCs.
MNCs today produce in some countries, source raw materials
from some other countries, source human resources and
finance from some other countries, conduct research and
development in some other countries and market in different
countries.
Thus MNCs perform different operations of their business
processes in a number of countries.
13
Functional organizational structure
The functional form divides work by type, e.g., marketing, finance, production,
and administration. Although the functions may vary from industry to industry,
the structure’s organizing concepts are the skills needed to perform clusters of
tasks; plants are assigned to the manufacturing function, sales perhaps in its
own “arm,” and marketing perhaps as a separate division.
14
Various
Staff Functions
Vice President
Marketing
Vice President
Finance
Vice President
Operations
Vice President
Administration
Chief Executive Officer

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MULTINATIONAL CORPORATIONS #3 - Organizational Structure of MNC

  • 2. Organizational Structure Organizational design is “the process of systematic and logical grouping of activities, delegation of authority and responsibility and establishing working relationships that will enable both the company and employee to realize their mutual objectives”. 2
  • 4. Product organizational structure Activities are divided on the basis of individual products, product-line, and service and are grouped into departments in product organizational structure. All important functions viz., marketing, production, finance and human resource are contained within each department. 4 Various Staff Functions Sales Marketing Advertising Product Manager Product One Product Manager Product Two Product Manager Product Three Product Manager Product Four Vice President Product Groups Vice President Operations Chief Executive Officer
  • 5. Geographic organizational structure The activities or functions are grouped into departments based on the activities performed in the geographical areas/regions. Each geographical unit includes all functions required to produce and market the products in a particular geographical area. Multinational organizations, operating in diverse geographic markets or serving an expansive geographic area are organized based on the geographic structure. 5 Various Staff Functions Operations Marketing Sales Personnel General Manager Northeast General Manager Southeast General Manager Midwest Vice President Administration Chief Executive Officer
  • 6. Strategic business unit structure A single chief executives cannot control a number of decentralized units of a broadly diversified company. A strategic business unit is a grouping of business subsidies based on some important strategic elements common to each. The business can be effectively controlled, if the related businesses are grouped into strategic units and the efficient and senior executive is delegated with the authority and responsibility for its management. The senior executive will in turn report the matter to the chief executive. Top management coordinates the interests of the diversified business units. The common or related elements could be a common need to compete globally, an ability to accomplish integrated strategic planning, common key success factors and technologically related growth opportunities. 6
  • 8. Matrix organizational structure Organizational structures discussed earlier have possessed a single chain of command. In other words, employees in those structures report, to only one manager. But, the organizational structure possessed a dual chain of command. Both functional and project managers exercise authority over organizational activities, in matrix structure. Thus, personnel in this structure have two superiors, viz., a project manager and the manager of the functional department at the headquarters level. 8
  • 10. Team organizational structure Strategies of businesses are not always static. They go on changing depending upon internal and external environmental factors. Hence, a single type of organizational structure is not suitable for all times and all situations. Blending the basic forms of organization to match the structure to strategy in the units concerned is essential. Another option is to supplement special situation devices to the basic organizational structure. 10
  • 11. Team organizational structure Team structure takes three forms, viz., (i) Project team: Project teams are created to handle special kinds of situations with a finite life expectancy. Project teams are self-sufficient work groups. These are created to supervise the completion of a special activity. Special activities include: setting up new technological process, starting up a new venture, producing a new product, initiating and completion of a joint venture and the like. (ii) The Task force team: Inter-disciplinary assignments necessitate the formation of task force team. A task force team consists of top-level executives and specialists in different areas from the organization. (iii) The Venture team: venture team is a group of individuals. The purpose of forming this group is to bring a specific product or a new business into being. 11
  • 12. Virtual organizational structure Virtual organizational structure does not physically exist, but its effect is felt. Globalization and information technology have enabled large-scale outsourcing and as such the virtual organization structure has become popular. 12
  • 13. Global structure Globalization and information technology brought paradigm shifts even in organizational structures of MNCs. MNCs today produce in some countries, source raw materials from some other countries, source human resources and finance from some other countries, conduct research and development in some other countries and market in different countries. Thus MNCs perform different operations of their business processes in a number of countries. 13
  • 14. Functional organizational structure The functional form divides work by type, e.g., marketing, finance, production, and administration. Although the functions may vary from industry to industry, the structure’s organizing concepts are the skills needed to perform clusters of tasks; plants are assigned to the manufacturing function, sales perhaps in its own “arm,” and marketing perhaps as a separate division. 14 Various Staff Functions Vice President Marketing Vice President Finance Vice President Operations Vice President Administration Chief Executive Officer