The document discusses various topics related to business including types of business structures (sole proprietorship, partnership, company), franchising, product life cycle, Porter's five forces model, new product development process, pricing strategies (market skimming, market penetration), and strategies against competitors (cost leadership, differentiation, focus strategy).
HMCS Max Bernays Pre-Deployment Brief (May 2024).pptx
Business Notes For Students
1. By Suhaili Bin Md Tarmudi
Bachelor Degree of Business Management from UiTM
Currently doing Masters in Management at UTM
2. What is busines?
Business is an activity done by a person or a group of
people in order to gain profit from selling goods or
providing services activity.
4. 1.Sole proprietorship
New company start-up by your own.
Fully responsible for business flow such as create
regulations,managing accounts,etc.
Unlimited liability-As a sole owner of the business, a
creditor can make a claim against your personal or
business assets to pay off any debt.
5. Advantages of Sole Proprietorship
Low cost to start your business
Direct control of decision making
All profits will go to you directly
6. Disadvantages of Sole
Proprietorship
Unlimited liability (if you have business debts,
personal assets would be used to pay off the debt)
Taxable income(The higher the income,the higher the
tax will be.)
Lack of continuity for your business.(If the owner have
low commitment and usually absent for personal
purposes)
7. 2.Partnership
Made up from 2-20 of person.
Financial resources are combined and put into the
business.
When establishing a partnership, you should have a
partnership agreement drawn up with the assistance of
a lawyer, to ensure that profit sharing,liability sharing
and factors that can disbanded the partnerships.
8. Advantages of Partnership
Start-up costs would be shared equally with you and
your partner
Equal share in the management, profits and assets
Tax advantage, if income from the partnership is low
or loses money (you and your partner include your
share of the partnership in your individual tax return)
9. Disadvantages of Partnerships
Unlimited liability (if you have business debts,
personal assets would be used to pay off the debt)
Slow decision making process(Need to make a
meeting and ask for opinion and permission from
other all members in the partnerships.)
Difficult to find a good and reliable partner.
There might be conflict among the members.
Held responsibility for business decisions made by
partner (for example, contracts that are broken)
10. Companies/Corporations
Managed by Board of Directors that usually 2-50
person depends on the shareholders.
Separate entity,company can sue or be sued.
As a shareholders.A person will not be personally
liable for the debts.
Need to seek legal advice before make any decision
making process.
11. Advantages of Companies
Limited liability
Separate legal entity
Continuous existence
Transferable ownerships.
12. Disadvantages of Companies
A corporation is closely regulated
More expensive to start the business.
Extensive corporate records required, including
shareholder and director meetings, and
documentation filed annually with the government
Possible conflict between shareholders and directors
13. Franchising
-Franchising is a condition where a business
entity(franchisee)pay a royalty payment in order to use
franchisor products or trademarks.
14. Types of Franchising
1. Product distribution franchise -licenses the
franchisee to sell specific products under the
manufacturers brand name and trademark through a
selective, limited distribution network.eg:Ferrari
2. Trade name franchise-franchisee purchases the right
to become identified with the franchisers trade name
without distributing particular products exclusively
under the manufacturers name.eg:Kleenex tissue with
Mickey Mouse cartoon.
15. Types of Franchising
3. A Pure franchise -franchisee purchases the right to
use all the elements of a fully integrated business
operation as same as franchisor.eg:KFC.
16. Benefits of Franchising
To Franchisee:
1. Management Training and Support Program.
2. Higher chance for success
3.Proven products and business formats
To Franchisor:
1.Get royalty from franchisee
2.Strengthen the market.
3.Less competitors.
17. Disadvantages of Franchising
To franchisee:
1.Need to pay a lot of money as royalty to franchisor.
2.Strictly need to follow franchisor systems.
To franchisor:
1.Difficult to control.
2.Trademark are at risk.
18. Product Life Cycle
Every product are usually not last forever
A product have its own life cycle start from its launch
until the day the product are no longer receive any
demands.
Product Life Cycle help to understand a product in
which stage and what strategy are best to apply in each
stages.
20. Introduction – researching, developing and then
launching the product
Growth – when sales are increasing at their fastest rate
Maturity – sales are near their highest, but the rate of
growth is slowing down, e.g. new competitors in
market or saturation
Decline – final stage of the cycle, when sales begin to
fall
21. Introduction Stage
•New product launched on the market
•Low level of sales
Relevant strategies at the introduction stage might
include:
•Aim – to encourage customer adoption
•High promotional spending to create awareness and
inform people
•Either skimming or penetration pricing
Demand initially from “early adopters”
22. Growth Stage
•Expanding market but arrival of competitors
•Fast growing sales
•Product gains market acceptance
•The market grows, profits rise but attracts the entry of new
competitors
Relevant strategies at the growth stage might include:
•Advertising to promote brand awareness
•Go for market penetration and (if possible) price leadership
•Target the early majority of potential buyers
•Continuing high promotional spending
•Improve the product - new features, improved styling, more
options
23. Maturity Stage
•Weaker competitors start to leave the market
•Prices and profits fall
There is a wide variety of possible options for a product
that has reached the maturity stage:
•Product differentiation & product improvements
•Competitor based pricing
•Promotion focuses on differentiation
•Persuasive advertising
•Intensive distribution
•Enter new segments
•Repositioning
24. Decline Stage
•Falling sales
•Market saturation and/or competition
•Decline in profits.
Potential strategies are:
•Spending little on marketing the product
•Price cutting to maintain competitiveness
•Promotion to retain loyal customers
25. Extension Strategies
Advertising – try to gain a new audience or remind
the current audience
Price reduction – more attractive to customers
Adding value – add new features to the current
product, e.g. video messaging on mobile phones
Explore new markets – try creating new market
segments such as exporting it abroad.
New packaging – brightening up old packaging, or
subtle changes such as putting crisps in foil packets or
Seventies music compilations
27. 1. Threat of New Entrants
An example is web design, as there are independents
in every location. This is an easy market to enter with
few requirements, other than skills, initiative and
relevant hardware and software. This does mean there
are many new entrants!
2 . Buyer Power
An example is the grocery sector since supermarkets
tend to retain power over suppliers due to volume and
price of contracts. They dictate terms, set prices and
can possibly end agreements at any time.
28. 3. Threat of Substitution
The substitute to all services is DIY. For example
hairdressing or writing a will. Focus is on expertise,
customer service or added value.
4. Supplier power
Some sectors have monopolistic (one) or oligopolistic (few)
suppliers, such as utility companies. Sometimes customers
have little choice i.e. where to buy domestic water suppliers
though this is changing.
5. Competitive rivalry
These include Estate agents, web design and office
stationary. Many competitors often buy on price.
29. New Product Development
Step 1: Generating ideas
Gathering as much idea as possible.Ideas can be
obtained through various sources such as
supplier,customer feedback,or even in a groups such as
focus groups or brainstorming session.
Step 2: Screening The Idea
Idea will be filter out.Only the best ideas will be
accepted and shortlisted for further process.
30. Step 3: Testing The Concept
Does the consumer understand, need, or want the product or service?
The organization will analyze whether the idea will be a solution to
solved customer problem and whether the product can be develop or
not and can be market or not.
Step 4: Business Analytics
Company will analyze from finance,managing, and also development
of the product based on current organizations situation whether they
will go for it or not.
During the New Product Development process, build a system of
metrics to monitor progress. Even if an idea doesn’t turn into product,
keep it in the hopper because it can prove to be a valuable asset for
future products and a basis for learning and growth.
31. Step 5: Market Testings
Select a few group from overall customer population as
sampling and introduce them with the new
products.Their feedback are really welcome at this
stage.
Step 6: Product Development
In this stage,the real product will be produced in mass
production and and the product will be ready to see
the consumers.
32. Step 7: Commercialize
The product was commercialize.At this
point,marketing will be really essential in order to
make sure consumers are aware with this new
products
Step 8: Post Launch Review and Perfect Pricing
After a few while,the company will need to revise the
pricing since usually the product is sold at
introduction price.Thus,a new pricing strategy will be
needed.
33. Step 7: Commercialize
The product was commercialize.At this
point,marketing will be really essential in order to
make sure consumers are aware with this new
products
Step 8: Post Launch Review and Perfect Pricing
After a few while,the company will need to revise the
pricing since usually the product is sold at
introduction price.Thus,a new pricing strategy will be
needed.
35. Market Skimming Pricing Strategy
Sold new products at a high price.
The objectives is to cover the costs as soon as possible
and gain more profits.
36. Market Penetration Pricing
Strategy
The objective is to penetrate the market and gain a
marketshare.
Profits are generally lower than skimming strategy but in
might be more profitable in the long run.
38. Strategy Against Competitor
1.Cost-Leadership
Sell products that have same value as competitor at the
lowest price.
2.Differentiation
Create or produce a unique product that still doesn’t
exist in the market.
3.Focus Strategy
Focusing on niche market where the company are able
to customize products according to customer taste and
preferences.