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Welcome to my
Presentation
Special Thanks to :
Md. Salah Uddin
Lecturer
Accounting and information Systems
Jagannath University
2
Presented by :
3
Sourov Shaha Suvo
My Topic
Creating Competitive
Advantage
4
The need to understand competitors as well as customers
through competitor analysis
# Competitor Analysis includes :
1. Identifying Competitors
2. Assessing Competitors
3. Determining Competitor’s Objectives
4. Identifying Competitor’s Strategies
5. Assessing Competitor’s Strengths and Weaknesses
5
The need to understand competitors as well as customers
through competitor analysis
# Competitor Analysis includes :
6. Estimating Competitor’s Reactions
7. Selecting Competitors to Attack and Avoid
8. Close or Distant Competitors
9. Good or Bad Competitors
10. Designing a Competitive Intelligence System
6
The need to understand competitors as well as customers
through competitor analysis
Identifying Competitors :
• All firms making the same product or class of
products.
• All firms making products that supply the same
service.
• All firms competing for the same consumer
dollars.
7
The need to understand competitors as well as customers
through competitor analysis
Assessing Competitors :
• Competitor’s objectives
• Competitor’s strategies
• Competitor’s strengths and weaknesses
• Competitor’s actions and reactions
8
The need to understand competitors as well as customers
through competitor analysis
Determining Competitor’s Objectives :
• Profitability
• Market share growth
• Cash flow
• Technological leadership
• Service leadership
9
The need to understand competitors as well as customers
through competitor analysis
Identifying Competitor’s Strategies :
• Product quality
• Product features
• Customer service
• Pricing policy
• Distribution coverage
• Sales force strategy
• Promotion programs
• Financial strategies
• R&D
10
The need to understand competitors as well as customers
through competitor analysis
Assessing Competitor’s Strengths and Weaknesses :
• Primary data
• Secondary data
• Personal experience
• Word of mouth
• Benchmarking
11
The need to understand competitors as well as customers
through competitor analysis
Good Competitors :
• Increase total demand
• Share costs of market and product development
• Legitimize new technologies
• Provide more product differentiation
12
The need to understand competitors as well as customers
through competitor analysis
Bad Competitors :
• Try to share rather than earn in the market
• Take large risks
• Create disruption
13
The need to understand competitors as well as customers
through competitor analysis
Designing a Competitive Intelligence System
• Identifies competitive information and the best sources
of this information
• Continually collects information
• Checks information for validity and reliability
• Interprets information
• Sends key information to relevant decision makers
14
Fundamentals of competitive marketing strategies
based on creating value for customer
# Competitive Strategies
Michael Porter’s four basic competitive positioning strategies
• Overall cost leadership
• Differentiation
• Focus
• Middle-of-the-roaders
15
Fundamentals of competitive marketing strategies
based on creating value for customer
# Competitive Strategies
Michael Treacy and Fred Wiersema suggest companies can
gain leadership positions by delivering superior value to
their customers in three strategies or “value disciplines”
• Operational excellence
• Customer intimacy
• Product leadership
16
Fundamentals of competitive marketing strategies
based on creating value for customer
# Competitive Strategies
Competitive Positions
• Market leader strategy
• Market challenger strategy
• Market follower strategy
• Market nicher strategy
17
Fundamentals of competitive marketing strategies based
on creating value for customer
# Competitive Strategies
Market Leader Strategies
Expand market share by:
• Increasing market share in served markets, thus
increasing profitability
• Producing high-quality products
• Creating good service experiences
• Building close customer relationships
18
Fundamentals of competitive marketing strategies based
on creating value for customer
# Competitive Strategies
Market Challenger Strategies
◈ Challenge the leader with an aggressive bid for
more market share
◈ Play along with competitors and not rock the
boat
◈ Challenges firms its own size or smaller
19
Fundamentals of competitive marketing strategies based
on creating value for customer
# Competitive Strategies
Market follower Strategies
A market follower is, a company that follows what the
leader in its sector does. A market follower does not like
taking risks. Instead, it waits and observes what its
competitors do, especially the market leader. It then only
adopts the leader’s successful strategies.
20
Fundamentals of competitive marketing strategies based
on creating value for customer
# Competitive Strategies
Market Nicher Strategies
Key to market niching is specialization
• Market
• Customer
• Product
• Marketing mix
21
The need for balancing customer and competitor
orientations
# Balancing customer and competitor orientations
Companies need to continuously adapt strategies
to changes in the competitive environment
• Competitor-centered company
• Customer-centered company
• Market-centered company
22
The need for balancing customer and competitor
orientations
# Balancing customer and competitor orientations
Competitor-centered company spends most of
its time tracking competitor’s moves and market
shares and trying to find ways to counter them
◈ Advantage is that the company is a fighter
◈ Disadvantage is that the company is reactive
23
The need for balancing customer and competitor
orientations
# Balancing customer and competitor orientations
Customer-centered company spends most of
its time focusing on customer developments in
designing strategies.
Provides a better position than competitor-
centered company to identify opportunities and
build customer relationships
24
The need for balancing customer and competitor
orientations
# Balancing customer and competitor orientations
Market-centered company spends most of its
time focusing on both competitor and customer
developments in designing strategies
25
26
27

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Strategic marketing presentation competitive advantage

  • 2. Special Thanks to : Md. Salah Uddin Lecturer Accounting and information Systems Jagannath University 2
  • 5. The need to understand competitors as well as customers through competitor analysis # Competitor Analysis includes : 1. Identifying Competitors 2. Assessing Competitors 3. Determining Competitor’s Objectives 4. Identifying Competitor’s Strategies 5. Assessing Competitor’s Strengths and Weaknesses 5
  • 6. The need to understand competitors as well as customers through competitor analysis # Competitor Analysis includes : 6. Estimating Competitor’s Reactions 7. Selecting Competitors to Attack and Avoid 8. Close or Distant Competitors 9. Good or Bad Competitors 10. Designing a Competitive Intelligence System 6
  • 7. The need to understand competitors as well as customers through competitor analysis Identifying Competitors : • All firms making the same product or class of products. • All firms making products that supply the same service. • All firms competing for the same consumer dollars. 7
  • 8. The need to understand competitors as well as customers through competitor analysis Assessing Competitors : • Competitor’s objectives • Competitor’s strategies • Competitor’s strengths and weaknesses • Competitor’s actions and reactions 8
  • 9. The need to understand competitors as well as customers through competitor analysis Determining Competitor’s Objectives : • Profitability • Market share growth • Cash flow • Technological leadership • Service leadership 9
  • 10. The need to understand competitors as well as customers through competitor analysis Identifying Competitor’s Strategies : • Product quality • Product features • Customer service • Pricing policy • Distribution coverage • Sales force strategy • Promotion programs • Financial strategies • R&D 10
  • 11. The need to understand competitors as well as customers through competitor analysis Assessing Competitor’s Strengths and Weaknesses : • Primary data • Secondary data • Personal experience • Word of mouth • Benchmarking 11
  • 12. The need to understand competitors as well as customers through competitor analysis Good Competitors : • Increase total demand • Share costs of market and product development • Legitimize new technologies • Provide more product differentiation 12
  • 13. The need to understand competitors as well as customers through competitor analysis Bad Competitors : • Try to share rather than earn in the market • Take large risks • Create disruption 13
  • 14. The need to understand competitors as well as customers through competitor analysis Designing a Competitive Intelligence System • Identifies competitive information and the best sources of this information • Continually collects information • Checks information for validity and reliability • Interprets information • Sends key information to relevant decision makers 14
  • 15. Fundamentals of competitive marketing strategies based on creating value for customer # Competitive Strategies Michael Porter’s four basic competitive positioning strategies • Overall cost leadership • Differentiation • Focus • Middle-of-the-roaders 15
  • 16. Fundamentals of competitive marketing strategies based on creating value for customer # Competitive Strategies Michael Treacy and Fred Wiersema suggest companies can gain leadership positions by delivering superior value to their customers in three strategies or “value disciplines” • Operational excellence • Customer intimacy • Product leadership 16
  • 17. Fundamentals of competitive marketing strategies based on creating value for customer # Competitive Strategies Competitive Positions • Market leader strategy • Market challenger strategy • Market follower strategy • Market nicher strategy 17
  • 18. Fundamentals of competitive marketing strategies based on creating value for customer # Competitive Strategies Market Leader Strategies Expand market share by: • Increasing market share in served markets, thus increasing profitability • Producing high-quality products • Creating good service experiences • Building close customer relationships 18
  • 19. Fundamentals of competitive marketing strategies based on creating value for customer # Competitive Strategies Market Challenger Strategies ◈ Challenge the leader with an aggressive bid for more market share ◈ Play along with competitors and not rock the boat ◈ Challenges firms its own size or smaller 19
  • 20. Fundamentals of competitive marketing strategies based on creating value for customer # Competitive Strategies Market follower Strategies A market follower is, a company that follows what the leader in its sector does. A market follower does not like taking risks. Instead, it waits and observes what its competitors do, especially the market leader. It then only adopts the leader’s successful strategies. 20
  • 21. Fundamentals of competitive marketing strategies based on creating value for customer # Competitive Strategies Market Nicher Strategies Key to market niching is specialization • Market • Customer • Product • Marketing mix 21
  • 22. The need for balancing customer and competitor orientations # Balancing customer and competitor orientations Companies need to continuously adapt strategies to changes in the competitive environment • Competitor-centered company • Customer-centered company • Market-centered company 22
  • 23. The need for balancing customer and competitor orientations # Balancing customer and competitor orientations Competitor-centered company spends most of its time tracking competitor’s moves and market shares and trying to find ways to counter them ◈ Advantage is that the company is a fighter ◈ Disadvantage is that the company is reactive 23
  • 24. The need for balancing customer and competitor orientations # Balancing customer and competitor orientations Customer-centered company spends most of its time focusing on customer developments in designing strategies. Provides a better position than competitor- centered company to identify opportunities and build customer relationships 24
  • 25. The need for balancing customer and competitor orientations # Balancing customer and competitor orientations Market-centered company spends most of its time focusing on both competitor and customer developments in designing strategies 25
  • 26. 26
  • 27. 27