Susan Mosuch has over 20 years of experience working at Shepeard Blood Center in Augusta, GA, where she currently serves as the Quality Assurance Specialist and Training Coordinator. In this role, she oversees new employee orientation, annual safety training, quality audits, and serves as the administrator for the organization's training and quality tracking systems. Prior to this role, she held several positions at Shepeard Blood Center including Donor Services Trainer, Team Leader for various donor centers, and worked as a phlebotomist. She holds an Associate's Degree in Nursing and specialized training in medical assisting.

1. 3338 Wedgewood Drive (706) 524-2219
Augusta, GA 30909
Susan Mosuch
Experience 8/05 – present Shepeard Blood Center Augusta, GA
Quality Assurance Specialist / Training Coordinator
 Orientation of all new employees, including, but not limited to: blood borne
pathogens, fire safety, MSDS, and cGMP overview
 Annual mandatory safety training
 Annual cGMP training (both content and delivery)
 Facilitator for the Training Task Force
 Facilitator for the monthly QA Committee
 Administrator of OTIS (Occurrence Tracking Information System)
 Maintain centralized training files
 Conduct both visual and paper audits from conception to completion
 Oversee drug-free workplace program
 Conducted Microsoft Office training
 Train the Trainer (both content and delivery)
9/04 – 9/07 Shepeard Blood Center Augusta, GA
Donor Services Trainer
 Orientation of new employees to the department
 Training of new employees to the Donor Room Modules
 Platelet pheresis training for eligible employees
 Alyx training for eligible employees
 Research deferral ratings of employees as assigned by Director
4/04 – 9/04 Shepeard Blood Center Augusta, GA
Shepeard West Team Leader
 Screen and phlebotomize donors
 Alyx training for eligible employees
 Order supplies
 Qc (daily and monthly) of equipment
 Special donor training for new employees to Donor Services
 Register donors if needed
2/03 – 4/04 Shepeard Blood Center Augusta, GA
Aiken Community Blood Center Team Leader
 Screen and phlebotomize donors
 Alyx training for eligible employees

2.  Order supplies
 Qc (daily and monthly) of equipment
 Register donors if needed
8/02 – 2/03 Shepeard Blood Center Augusta, GA
University Drawing Station Team Leader
 Register and screen incoming donors
 Daily gather supplies to take to drawing station and return them to Main
Center at end of day
 Supervise assisting phlebotomists
4/98 – 8/02 Shepeard Blood Center Augusta, GA
Donor Services
 Screen and phlebotomize donors
 Do team leading as assigned
 Worked all fixed sites as well as blood mobiles and inside drives
 QC (daily and monthly) of equipment as assigned
1984 – 1997
RN
Both hospital and nursing home positions
Education 1982 - 1984 Lakeshore Technical Institute Cleveland, WI
 Associate Degree in Nursing
1976 – 1977 Lakeshore Technical Institute Cleveland, WI
 Completed training in both Medical Assistant and Ward Clerk
Specialized
Training /
Memberships
 Attended 2007, 2008, 2010 ,2012, 2013 and 2014 AABB Annual Meeting
 Presenter at the 2012 AABB Annual Meeting
 Member AABB
 Attended On Q training for quality assurance
 Trainers Creativity Day Camp June, 2007
 Member ABC Educational Committee
 Member ABC QA Steering Committee
 Member ABC Staff Development Committee
 Presenter at the 2011 Quality Directors Workshop
 Speaker for several ABC webinars
 Member MRC
 Member of the Healthcare Coalition
 Richmond County Cert Team 2 member