1. Steven Dennis Smith
3017 Essex Rd. Cleveland, Hts, OH 44118 • 216 855-1904 • stevendennissmith@gmail.com
Core Competencies
Sales & Sales Management • National Sales • Business Development • General Manager • Project
Manager • Creative Development • Problem Solving • Team Leader • Masters Degree
I am an experienced closer. Selling has always been my primary focus and responsibility. Making a
sale and seeing a project through to completion for the customer is the most rewarding element of
my work. My managerial experience taught me to plan and implement quickly, decisively and
effectively while over-seeing day-to-day operations and steering long-term objectives. My broad
experience makes me a valuable asset to any sales-based organization.
Performance Profile & Career Summary
Bella Stone, Inc. South Euclid, OH (2006-2014) - General Manager
Built a granite surfaces fabrication business that is now in its eighth year. Managed every aspect of
the operation. It was a constant study in resourcefulness, creativity, problem solving and crisis
management. Learned to plan and implement very quickly and very decisively. Efficiency was
paramount.
 Excelled as the primary Sales and Marketing representative.
 Delivered the best possible customer service.
 Oversaw all design, measuring, layout and fabrication.
 Increased revenue and profitability every year.
 Developed strategies for success and growth in a difficult economy.
 Planned and executed all phases of development for the business.
 Coordinated large-scale residential and commercial projects.
 Handled all hiring and personnel matters.
 Crafted and implemented careful budgets.
 Applied analytic problem solvingand problem management.
 Executed all advertising strategies and efforts.
Heights Guitars, Inc. Cleveland Heights, OH (2004-2006) - Manager
Managed day-to-day operations of this vintage stringed-instrument shop. Worked with musicians
and collectors from all over the world.
Sigma Sportswear Redford, MI (2003-2004) - Territory Representative
Sigma was an offshoot company created by the management team from Broder Bros. Established
customer relationships in Ohio and Michigan. Worked directly with the owner and VPs of Sales,
Marketing and Operations. Helped to build a business from scratch.
 Assisted in building a customer base from scratch.
 Established customer relationships in Ohio and Michigan.
 Learned the mechanics of building a business.
 Worked directly with the owner and VPs of Sales, Marketing and Operations.
 Handled regional tradeshow efforts.
Broder Bros. Co.
Plymouth, MI (1997-2001) - National Sales Manager
Cleveland, OH (1996-1997) - Regional Sales Manager

2. Reported directly to VP of Sales. Focused on assembling and managing a team of sales
representatives in strategic national markets. Travelled extensively to cultivate client loyalty and
build market share. Worked with Operations to create and maintain fulfillment programs.
At its peak as a privately held company Broder Bros’ revenue was in excess of $600M per year with
dominant market share in advertising and promotional items.
 Formulated annual budgets.
 Developed and implemented national Sales and Marketing strategies.
 Interfaced with national Call Center management and staff.
 Co-managed national tradeshow efforts.
Apex Sales Dallas, TX (1992-1996) - Sales Representative
I sold promotional products in TX, LA, OK & AR. Travelled extensively to build a broad, diverse and
lasting client base. Worked with upper management to structure and implement customer fulfillment
programs.
 Began working with Apex Sales while in college.
 Exclusive sales representation for Broder Bros. Co. in TX, LA, OK and AR.
 Attended all national tradeshows.
Education
Master of Science degree (2003) - The Levin College at Cleveland State University. Studied
Organizational Management and Economic Development.
Bachelor of Arts degree (1993) - University of Texas at Arlington. Major in Communications and Minor
in Business