1. STEVEN A. FULLER
2927 Captiva Bluff Road South, Jacksonville FL 32226
(912) 573-3756 ♦ (619) 610-8868 ♦ lovelya0@hotmail.com
PROGRAM MANAGER & ANALYST
Decisive and analytical professional with the proven ability to manage operations and staff within
fast pace, high intensity environments. Track record of managing multiple responsibilities
concurrently, including supporting noteworthy cases that required high levels of analysis and
collaboration with global leader and department heads. Skilled at analyzing business requirements
and developing project plans that satisfy all documentary and legal requirements. Proactive
business leader and organizational driver, with a history of implementing programs and trainings
that increased team productivity, efficiency, and morale. Exceptional ability to mentor, coach, and
provide insightful action driven trainings and counseling services to clients and staff.
AREAS OF EXPERTISE
Operations Management ● Staff Leadership ● Training & Development ● Logistics Management
Policy & Procedure Development ● Document Management ● Program Development ● Budget
Analysis Financial Management ● Counseling Services ● Risk Analysis ● Legal Briefs & Documents
Strategic Planning ● Business Systems Analysis ● Relationship Management ● Process
Improvements
PROFESSIONAL EXPERIENCE
NAVAL SUBMARINE BASE, Kings Bay, GA
Senior Paralegal Specialist/Law Office Manager, April 2013 – Present
Support day to day office operations, including electronic filings systems and record
management, implementing organizational and business systems that increase office efficiency
Research and implement customer care strategies and best practices, maintaining 100%
customer services goal, and ensuring that all ethical requirements are upheld
Interact directly with clients, providing client with required standard disclosure forms,
checking forms for completeness, and signatures
Work closely with attorneys and clients, conducting detailed client interviews, collecting and
analyzing data, and gathering facts for the creation of legal petitions and statements
Key Accomplishments:
Develop and oversee staff incentive programs that enhance staff morale and productivity
Spearhead program management services, including human resources, organizational
development, budget management, and coordinating logistics for all events
Analyze budgets and recommend solutions for cost cutting measures
Facilitate required credit counseling and financial management courses for clients
Analyze client information, including financial records and client worksheets, determine debts
vs. assets, and effectively communicate findings to attorneys and clients
USS PELELIU (LHA 5), San Diego, CA
Paralegal Specialist/Administrative Professional, December 2009 – March 2013
Oversaw the preparation of legal briefs, appeals, wills and contracts, performing due diligence,
reviewing information for accuracy, and ensuring timely completion
Trained paralegals on all internal procedures and developed training materials, supporting
paralegals on statutes, recorded judicial decisions, and other legal articles or documents
Key Accomplishments:
Recognized for excellent fiscal management for the Morale Welfare and Recreation (MWR)
2. Funds, an account with $200,000 asset value that improved morale of more than 2,300 sailors
and marines organization wide
Counseled over 40 Sailor a day, as Financial Specialist, instructing on techniques that reduced
personal indebtedness and financial obligations to lending institutions by 10%
STEVEN A. FULLER, Page 2
NAVAL STATION, Ingleside, TX
Senior Paralegal Specialist/Law Office Manager, March 2006 – November 2009
Handled all facets of case preparations, under the supervision of attorney, including organizing
interview memos, digests, and other relevant documents
Spearheaded documentation efforts, gathering and preparing documents relevant to the
deponent, and organizing exhibits
Transcribed notes and handled exhibits during the deposition, and digested transcripts to
summarize highlights of proceeding
Key Accomplishments:
Tutored and mentored over 25 military members on over seven courses, including Program
Rules, Mentors’ Goals and Expectations, Mentors’ Obligations and Appropriate Roles,
Relationship Development and Maintenance, Ethical Issues, Effective Closure of the Math, and
Access to Resources and Assistance
Participated in six month assignment, involving complex aspects of International Law,
Operational Law, Military Justice, FOIA, Intelligence Law; and the law relating to hunger
strikers and detainee abuse allegation investigations within Guantanamo Bay, Cuba.
Collaborated with migrant operations and detainee movement teams to organize legal matters
and follow up during Guantanamo Bay cases
NAVAL LEGAL SERVICE OFFICE EUROPE, Africa and Southwest Asia
Legal Office Specialist/Administrative Professional, January 2004 – February 2006
Organized case management and legal reports, including coordinating exhibits, files and all other
supporting documents, managing trial set-up, and logistics
Appeared in courtroom and assisted attorney with taking notes, handling exhibits, and marking
documents referred to by counsel
Coordinated the progress of documents through litigation support departments, ordered transcripts
from reporting services, and fulfilled document requests from outside counsel and others
Key Accomplishments:
Oversaw volunteer program for 2004, supervising and coordinating activities for seven volunteers
interested in and/or studying tax laws, financial management, or paralegal training
Traveled throughout Southwest Asia providing tax counselling services to 540 military members
and their families, resulting in taxpayers’ refunds with an aggregate total of $165,937
EDUCATION
Roger Williams University, Bristol, RI, Bachelor of Science, Paralegal Studies, 2009
Roger Williams University, Bristol, RI, Associate in Science, Paralegal Studies, 2008
PROFESSIONAL DEVELOPMENT & AWARDS
Navy Safety Technician Officer, 2012
Secret Clearance
AWARDS & RECOGNITION
3. Sailor of the Quarter, 2014
Finalist, Paralegal of the Year Award, 2012
Sailor and Legal Man of the Year Award with the NLSC (Naval Legal Service Command) and the
JAG (Judge Advocate General) Corps, 2012
Sailor of the Quarter, 2011 & 2012
Awarded Department of the Navy Achievement Medal, 2012
Received a work promotion on Advancement Examination, jumping the U.S. Navy's Career
Stream, from Grade E-5 to Grade E-6