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STEVEN A. FULLER
2927 Captiva Bluff Road South, Jacksonville FL 32226
(912) 573-3756 ♦ (619) 610-8868 ♦ lovelya0@hotmail.com
PROGRAM MANAGER & ANALYST
Decisive and analytical professional with the proven ability to manage operations and staff within
fast pace, high intensity environments. Track record of managing multiple responsibilities
concurrently, including supporting noteworthy cases that required high levels of analysis and
collaboration with global leader and department heads. Skilled at analyzing business requirements
and developing project plans that satisfy all documentary and legal requirements. Proactive
business leader and organizational driver, with a history of implementing programs and trainings
that increased team productivity, efficiency, and morale. Exceptional ability to mentor, coach, and
provide insightful action driven trainings and counseling services to clients and staff.
AREAS OF EXPERTISE
Operations Management ● Staff Leadership ● Training & Development ● Logistics Management
Policy & Procedure Development ● Document Management ● Program Development ● Budget
Analysis Financial Management ● Counseling Services ● Risk Analysis ● Legal Briefs & Documents
Strategic Planning ● Business Systems Analysis ● Relationship Management ● Process
Improvements
PROFESSIONAL EXPERIENCE
NAVAL SUBMARINE BASE, Kings Bay, GA
Senior Paralegal Specialist/Law Office Manager, April 2013 – Present
 Support day to day office operations, including electronic filings systems and record
management, implementing organizational and business systems that increase office efficiency
 Research and implement customer care strategies and best practices, maintaining 100%
customer services goal, and ensuring that all ethical requirements are upheld
 Interact directly with clients, providing client with required standard disclosure forms,
checking forms for completeness, and signatures
 Work closely with attorneys and clients, conducting detailed client interviews, collecting and
analyzing data, and gathering facts for the creation of legal petitions and statements
Key Accomplishments:
 Develop and oversee staff incentive programs that enhance staff morale and productivity
 Spearhead program management services, including human resources, organizational
development, budget management, and coordinating logistics for all events
 Analyze budgets and recommend solutions for cost cutting measures
 Facilitate required credit counseling and financial management courses for clients
 Analyze client information, including financial records and client worksheets, determine debts
vs. assets, and effectively communicate findings to attorneys and clients
USS PELELIU (LHA 5), San Diego, CA
Paralegal Specialist/Administrative Professional, December 2009 – March 2013
 Oversaw the preparation of legal briefs, appeals, wills and contracts, performing due diligence,
reviewing information for accuracy, and ensuring timely completion
 Trained paralegals on all internal procedures and developed training materials, supporting
paralegals on statutes, recorded judicial decisions, and other legal articles or documents
Key Accomplishments:
 Recognized for excellent fiscal management for the Morale Welfare and Recreation (MWR)
Funds, an account with $200,000 asset value that improved morale of more than 2,300 sailors
and marines organization wide
 Counseled over 40 Sailor a day, as Financial Specialist, instructing on techniques that reduced
personal indebtedness and financial obligations to lending institutions by 10%
STEVEN A. FULLER, Page 2
NAVAL STATION, Ingleside, TX
Senior Paralegal Specialist/Law Office Manager, March 2006 – November 2009
 Handled all facets of case preparations, under the supervision of attorney, including organizing
interview memos, digests, and other relevant documents
 Spearheaded documentation efforts, gathering and preparing documents relevant to the
deponent, and organizing exhibits
 Transcribed notes and handled exhibits during the deposition, and digested transcripts to
summarize highlights of proceeding
Key Accomplishments:
 Tutored and mentored over 25 military members on over seven courses, including Program
Rules, Mentors’ Goals and Expectations, Mentors’ Obligations and Appropriate Roles,
Relationship Development and Maintenance, Ethical Issues, Effective Closure of the Math, and
Access to Resources and Assistance
 Participated in six month assignment, involving complex aspects of International Law,
Operational Law, Military Justice, FOIA, Intelligence Law; and the law relating to hunger
strikers and detainee abuse allegation investigations within Guantanamo Bay, Cuba.
 Collaborated with migrant operations and detainee movement teams to organize legal matters
and follow up during Guantanamo Bay cases
NAVAL LEGAL SERVICE OFFICE EUROPE, Africa and Southwest Asia
Legal Office Specialist/Administrative Professional, January 2004 – February 2006
Organized case management and legal reports, including coordinating exhibits, files and all other
supporting documents, managing trial set-up, and logistics
Appeared in courtroom and assisted attorney with taking notes, handling exhibits, and marking
documents referred to by counsel
Coordinated the progress of documents through litigation support departments, ordered transcripts
from reporting services, and fulfilled document requests from outside counsel and others
Key Accomplishments:
Oversaw volunteer program for 2004, supervising and coordinating activities for seven volunteers
interested in and/or studying tax laws, financial management, or paralegal training
Traveled throughout Southwest Asia providing tax counselling services to 540 military members
and their families, resulting in taxpayers’ refunds with an aggregate total of $165,937
EDUCATION
 Roger Williams University, Bristol, RI, Bachelor of Science, Paralegal Studies, 2009
 Roger Williams University, Bristol, RI, Associate in Science, Paralegal Studies, 2008
PROFESSIONAL DEVELOPMENT & AWARDS
 Navy Safety Technician Officer, 2012
 Secret Clearance
AWARDS & RECOGNITION
 Sailor of the Quarter, 2014
 Finalist, Paralegal of the Year Award, 2012
 Sailor and Legal Man of the Year Award with the NLSC (Naval Legal Service Command) and the
JAG (Judge Advocate General) Corps, 2012
 Sailor of the Quarter, 2011 & 2012
 Awarded Department of the Navy Achievement Medal, 2012
 Received a work promotion on Advancement Examination, jumping the U.S. Navy's Career
Stream, from Grade E-5 to Grade E-6

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New-Resume

  • 1. STEVEN A. FULLER 2927 Captiva Bluff Road South, Jacksonville FL 32226 (912) 573-3756 ♦ (619) 610-8868 ♦ lovelya0@hotmail.com PROGRAM MANAGER & ANALYST Decisive and analytical professional with the proven ability to manage operations and staff within fast pace, high intensity environments. Track record of managing multiple responsibilities concurrently, including supporting noteworthy cases that required high levels of analysis and collaboration with global leader and department heads. Skilled at analyzing business requirements and developing project plans that satisfy all documentary and legal requirements. Proactive business leader and organizational driver, with a history of implementing programs and trainings that increased team productivity, efficiency, and morale. Exceptional ability to mentor, coach, and provide insightful action driven trainings and counseling services to clients and staff. AREAS OF EXPERTISE Operations Management ● Staff Leadership ● Training & Development ● Logistics Management Policy & Procedure Development ● Document Management ● Program Development ● Budget Analysis Financial Management ● Counseling Services ● Risk Analysis ● Legal Briefs & Documents Strategic Planning ● Business Systems Analysis ● Relationship Management ● Process Improvements PROFESSIONAL EXPERIENCE NAVAL SUBMARINE BASE, Kings Bay, GA Senior Paralegal Specialist/Law Office Manager, April 2013 – Present  Support day to day office operations, including electronic filings systems and record management, implementing organizational and business systems that increase office efficiency  Research and implement customer care strategies and best practices, maintaining 100% customer services goal, and ensuring that all ethical requirements are upheld  Interact directly with clients, providing client with required standard disclosure forms, checking forms for completeness, and signatures  Work closely with attorneys and clients, conducting detailed client interviews, collecting and analyzing data, and gathering facts for the creation of legal petitions and statements Key Accomplishments:  Develop and oversee staff incentive programs that enhance staff morale and productivity  Spearhead program management services, including human resources, organizational development, budget management, and coordinating logistics for all events  Analyze budgets and recommend solutions for cost cutting measures  Facilitate required credit counseling and financial management courses for clients  Analyze client information, including financial records and client worksheets, determine debts vs. assets, and effectively communicate findings to attorneys and clients USS PELELIU (LHA 5), San Diego, CA Paralegal Specialist/Administrative Professional, December 2009 – March 2013  Oversaw the preparation of legal briefs, appeals, wills and contracts, performing due diligence, reviewing information for accuracy, and ensuring timely completion  Trained paralegals on all internal procedures and developed training materials, supporting paralegals on statutes, recorded judicial decisions, and other legal articles or documents Key Accomplishments:  Recognized for excellent fiscal management for the Morale Welfare and Recreation (MWR)
  • 2. Funds, an account with $200,000 asset value that improved morale of more than 2,300 sailors and marines organization wide  Counseled over 40 Sailor a day, as Financial Specialist, instructing on techniques that reduced personal indebtedness and financial obligations to lending institutions by 10% STEVEN A. FULLER, Page 2 NAVAL STATION, Ingleside, TX Senior Paralegal Specialist/Law Office Manager, March 2006 – November 2009  Handled all facets of case preparations, under the supervision of attorney, including organizing interview memos, digests, and other relevant documents  Spearheaded documentation efforts, gathering and preparing documents relevant to the deponent, and organizing exhibits  Transcribed notes and handled exhibits during the deposition, and digested transcripts to summarize highlights of proceeding Key Accomplishments:  Tutored and mentored over 25 military members on over seven courses, including Program Rules, Mentors’ Goals and Expectations, Mentors’ Obligations and Appropriate Roles, Relationship Development and Maintenance, Ethical Issues, Effective Closure of the Math, and Access to Resources and Assistance  Participated in six month assignment, involving complex aspects of International Law, Operational Law, Military Justice, FOIA, Intelligence Law; and the law relating to hunger strikers and detainee abuse allegation investigations within Guantanamo Bay, Cuba.  Collaborated with migrant operations and detainee movement teams to organize legal matters and follow up during Guantanamo Bay cases NAVAL LEGAL SERVICE OFFICE EUROPE, Africa and Southwest Asia Legal Office Specialist/Administrative Professional, January 2004 – February 2006 Organized case management and legal reports, including coordinating exhibits, files and all other supporting documents, managing trial set-up, and logistics Appeared in courtroom and assisted attorney with taking notes, handling exhibits, and marking documents referred to by counsel Coordinated the progress of documents through litigation support departments, ordered transcripts from reporting services, and fulfilled document requests from outside counsel and others Key Accomplishments: Oversaw volunteer program for 2004, supervising and coordinating activities for seven volunteers interested in and/or studying tax laws, financial management, or paralegal training Traveled throughout Southwest Asia providing tax counselling services to 540 military members and their families, resulting in taxpayers’ refunds with an aggregate total of $165,937 EDUCATION  Roger Williams University, Bristol, RI, Bachelor of Science, Paralegal Studies, 2009  Roger Williams University, Bristol, RI, Associate in Science, Paralegal Studies, 2008 PROFESSIONAL DEVELOPMENT & AWARDS  Navy Safety Technician Officer, 2012  Secret Clearance AWARDS & RECOGNITION
  • 3.  Sailor of the Quarter, 2014  Finalist, Paralegal of the Year Award, 2012  Sailor and Legal Man of the Year Award with the NLSC (Naval Legal Service Command) and the JAG (Judge Advocate General) Corps, 2012  Sailor of the Quarter, 2011 & 2012  Awarded Department of the Navy Achievement Medal, 2012  Received a work promotion on Advancement Examination, jumping the U.S. Navy's Career Stream, from Grade E-5 to Grade E-6