1. Stefon Frank
(323)377-4555 | stefon.frank@outlook.com
Objective
· To obtain a position in the medical field where I can utilize my current skills and abilities and also be challenged in new
and exciting ways.
Skills & Abilities
EXCEPTIONAL CUSTOMERSERVICE TYPING SPEED: 65 WPM
KNOWLEDGE OF CPT, ICD-9,ICD-10 CODES PROVIDER RELATIONS
MICROSOFT OFFICE MEDISOFT/OFFICE ALLY
ACCOUNTS RECEIVABLE MEDICAL TERMINOLOGY
MEDICARE AND MEDI-CAL KNOWLEDGE GREAT ATTENTION TO DETAIL
HEALTHCARE CLAIMS ABILITY TO MAINTAIN PATIENT CONFIDENTIALITY
HUMAN ANATOMY PROFESSIONAL PHONE DEMEANOR
ELECTRONIC HEALTH RECORDS
Work Experience
NEW BUSINESS PROCESSOR-PROVIDER RELATIONS | GLP & ASSOC., INC. | FEB 2013 TO JAN 2015
· Review all newretirement applications to ensure that all required forms and/or documentation have been provided by
the borrower and filled out correctly
· Review retirement packages to insure compliance with guidelines and submit them to Underwriting for approval
· Communicate the status of plans with insured or agents, identify red flags as applicable and offers solutions.
· Review files and prepare appropriate correspondence as assigned
· Maintain high levels of accuracy and attention to detail
· Work collaboratively with agents, brokers, and underwriting teams to resolve questions or deficiencies regarding
contract packages.
· Responsible for status calls to all parties involved in transaction (Client, Agent, Insured,etc.)
MEDICAL OFFICE RECEPTIONIST | MINGO VALLEYMEDICAL GROUP | FEB 2010 TONOV 2012
· Insurance verification
· Patient registration
· Accounts receivable
· Enter patient demographics
· Filing and scanning medical records and patient documents
· Perform clerical work such as copying, faxing,emailing
· Uphold patient confidentiality as required by HIPAA and clinic
Education
MEDICAL BILLING AND CODING CERTIFICATE | 09/2016 | AMERICAN CAREER COLLEGE
· Perfect Attendance Awards Honor Roll Awards
MEDICAL SECRETARYCERTIFICATE | 09/1998 | CAREER POINTE BUSINESS COLLEGE