SlideShare a Scribd company logo
1 of 29
Download to read offline
Sales
Michael Oikonomou
Yiannis Hadjiconstantouras
Marketplace for Local Services
Photographers, Handymen, Tutors, Lawyers,
Beauticians
One stop shop for University Students
SALES
THE PROCESS
Preparation
Contact
Meeting
Follow-up
Close
After-Sales
PREPARATION
Give me six hours to chop down a tree
and I will spend the first four sharpening
the axe. Abraham Lincoln
PREPARATION
1. Possible customers
2. First to contact
3. Profile of customer
4. How can we help
5. How to contact
6. First Impression
CONTACT
MEETING
Confidence
Smile
Print
Branding
Bus. Cards
Ask
Benefits VS
Features
Listen
FOLLOW-UP
FOLLOW-UP
Sometimes you win, sometimes you learn.
John Maxwell
CLOSE THE DEAL
AFTER SALES
THE PROCESS
Preparation
Contact
Meeting
Follow-up
Close
After-Sales
LET’S TRY IT
€5 - €15 - €150
KEY POINT
Ask & Listen
HOW TO SURVIVE THE PROCESS
"It's like a man riding a lion. People think,
'This guy's brave.' And he's thinking,
'How the hell did I get on a lion,
and how do I keep from getting eaten?“
inc.com
HOW TO SURVIVE THE PROCESS
Rejection
Shamelessness
Limited Resources
Results
Values
REJECTION
SHAMELESSNESS
LIMITED RESOURCES
RESULTS
VALUES
HINTS
CALLS
Use scripts
Identify fast the decision maker
Keep notes
NETWORKING
Business Cards
Introduce yourself
Ask for Introductions
EMAILS
As short as possible
Automate
ALWAYS
Be ready to present
Have Fun & Enjoy :)
TOOLS & EXTRA MATERIAL
Asana.com
Outlook – to manage tasks and follow-up
Close.io
Video “You gotta be a hustler”
https://www.youtube.com/watch?v=IfKMsdI9wJM
Training – Newsletter and Webinars http://close.io/free-sales-
course/
Sidekick
Sales Bible, Jeffrey Gitomer
YIANNIS
HADJICONSTANTOURAS
StudentLife Co-Founder
yiannis@studentlife.com.cy
(+357) 99854753
cy.linkedin.com/in/yiannishadjiconst
antouras
MICHAEL
OIKONOMOU
AtYourService Co-Founder
michael@atyourservice.com.cy
(+357) 7777 7887
twitter.com/mikeoiko
gr.linkedin.com/in/michaeloiko
nomou

More Related Content

Viewers also liked

Hellas Direct - The Change is YOU Presentation (Apr 2014)
Hellas Direct - The Change is YOU Presentation (Apr 2014)Hellas Direct - The Change is YOU Presentation (Apr 2014)
Hellas Direct - The Change is YOU Presentation (Apr 2014)Alexis Pantazis
 
Hellas Direct - University of Cyprus Presentation
Hellas Direct - University of Cyprus PresentationHellas Direct - University of Cyprus Presentation
Hellas Direct - University of Cyprus PresentationAlexis Pantazis
 
Startup cyprus state of play kofteros april 2016
Startup cyprus state of play kofteros april 2016Startup cyprus state of play kofteros april 2016
Startup cyprus state of play kofteros april 2016Stavriana Kofteros
 
Hellas Direct - HR Forum 2014
Hellas Direct - HR Forum 2014Hellas Direct - HR Forum 2014
Hellas Direct - HR Forum 2014Alexis Pantazis
 
Hellas Direct - Wharton International Program
Hellas Direct - Wharton International Program Hellas Direct - Wharton International Program
Hellas Direct - Wharton International Program Alexis Pantazis
 
Hellas Direct - eCommerce for Beginners
Hellas Direct - eCommerce for BeginnersHellas Direct - eCommerce for Beginners
Hellas Direct - eCommerce for BeginnersAlexis Pantazis
 
Konstantinos Korletis - A presentation on angel investing at Open Coffee Athens
Konstantinos Korletis - A presentation on angel investing at Open Coffee AthensKonstantinos Korletis - A presentation on angel investing at Open Coffee Athens
Konstantinos Korletis - A presentation on angel investing at Open Coffee AthensOpen Coffee Greece
 
Hellas Direct - Open Coffee Presentation (Oct 2013)
Hellas Direct - Open Coffee Presentation (Oct 2013)Hellas Direct - Open Coffee Presentation (Oct 2013)
Hellas Direct - Open Coffee Presentation (Oct 2013)Alexis Pantazis
 
Hellas Direct - Hack Cyprus 2013
Hellas Direct - Hack Cyprus 2013Hellas Direct - Hack Cyprus 2013
Hellas Direct - Hack Cyprus 2013Alexis Pantazis
 
Angel investing opencoffee presentation oct 2013
Angel investing opencoffee presentation oct 2013Angel investing opencoffee presentation oct 2013
Angel investing opencoffee presentation oct 2013Apostolos Apostolakis
 
#bmgen: The Story of a Bestselling Management Book
#bmgen: The Story of a Bestselling Management Book#bmgen: The Story of a Bestselling Management Book
#bmgen: The Story of a Bestselling Management BookAlexander Osterwalder
 
The Music Industry - new models (excerpt of a keynote)
The Music Industry - new models (excerpt of a keynote)The Music Industry - new models (excerpt of a keynote)
The Music Industry - new models (excerpt of a keynote)Alexander Osterwalder
 
Talk with Steve Blank at true ventures
Talk with Steve Blank at true ventures Talk with Steve Blank at true ventures
Talk with Steve Blank at true ventures Alexander Osterwalder
 
Business Model Camp, Hub Berkeley, CA
Business Model Camp, Hub Berkeley, CABusiness Model Camp, Hub Berkeley, CA
Business Model Camp, Hub Berkeley, CAAlexander Osterwalder
 

Viewers also liked (19)

Hellas Direct - The Change is YOU Presentation (Apr 2014)
Hellas Direct - The Change is YOU Presentation (Apr 2014)Hellas Direct - The Change is YOU Presentation (Apr 2014)
Hellas Direct - The Change is YOU Presentation (Apr 2014)
 
Hellas Direct - University of Cyprus Presentation
Hellas Direct - University of Cyprus PresentationHellas Direct - University of Cyprus Presentation
Hellas Direct - University of Cyprus Presentation
 
Startup cyprus state of play kofteros april 2016
Startup cyprus state of play kofteros april 2016Startup cyprus state of play kofteros april 2016
Startup cyprus state of play kofteros april 2016
 
Think like an immigrant
Think like an immigrantThink like an immigrant
Think like an immigrant
 
Hellas Direct - HR Forum 2014
Hellas Direct - HR Forum 2014Hellas Direct - HR Forum 2014
Hellas Direct - HR Forum 2014
 
Hellas Direct - Wharton International Program
Hellas Direct - Wharton International Program Hellas Direct - Wharton International Program
Hellas Direct - Wharton International Program
 
Hellas Direct - eCommerce for Beginners
Hellas Direct - eCommerce for BeginnersHellas Direct - eCommerce for Beginners
Hellas Direct - eCommerce for Beginners
 
Konstantinos Korletis - A presentation on angel investing at Open Coffee Athens
Konstantinos Korletis - A presentation on angel investing at Open Coffee AthensKonstantinos Korletis - A presentation on angel investing at Open Coffee Athens
Konstantinos Korletis - A presentation on angel investing at Open Coffee Athens
 
Hellas Direct - Open Coffee Presentation (Oct 2013)
Hellas Direct - Open Coffee Presentation (Oct 2013)Hellas Direct - Open Coffee Presentation (Oct 2013)
Hellas Direct - Open Coffee Presentation (Oct 2013)
 
Hellas Direct - Hack Cyprus 2013
Hellas Direct - Hack Cyprus 2013Hellas Direct - Hack Cyprus 2013
Hellas Direct - Hack Cyprus 2013
 
Angel investing opencoffee presentation oct 2013
Angel investing opencoffee presentation oct 2013Angel investing opencoffee presentation oct 2013
Angel investing opencoffee presentation oct 2013
 
#bmgen: The Story of a Bestselling Management Book
#bmgen: The Story of a Bestselling Management Book#bmgen: The Story of a Bestselling Management Book
#bmgen: The Story of a Bestselling Management Book
 
The Music Industry - new models (excerpt of a keynote)
The Music Industry - new models (excerpt of a keynote)The Music Industry - new models (excerpt of a keynote)
The Music Industry - new models (excerpt of a keynote)
 
Talk with Steve Blank at true ventures
Talk with Steve Blank at true ventures Talk with Steve Blank at true ventures
Talk with Steve Blank at true ventures
 
Lift11 Presentation
Lift11 PresentationLift11 Presentation
Lift11 Presentation
 
Business Model Camp, Hub Berkeley, CA
Business Model Camp, Hub Berkeley, CABusiness Model Camp, Hub Berkeley, CA
Business Model Camp, Hub Berkeley, CA
 
The startup owners manual sxsw
The startup owners manual sxswThe startup owners manual sxsw
The startup owners manual sxsw
 
Burn Your Business Plan
Burn Your Business PlanBurn Your Business Plan
Burn Your Business Plan
 
What Is A Business Model
What Is A Business ModelWhat Is A Business Model
What Is A Business Model
 

Recently uploaded

FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024Elizabeth Walsh
 
How to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POSHow to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POSCeline George
 
OSCM Unit 2_Operations Processes & Systems
OSCM Unit 2_Operations Processes & SystemsOSCM Unit 2_Operations Processes & Systems
OSCM Unit 2_Operations Processes & SystemsSandeep D Chaudhary
 
COMMUNICATING NEGATIVE NEWS - APPROACHES .pptx
COMMUNICATING NEGATIVE NEWS - APPROACHES .pptxCOMMUNICATING NEGATIVE NEWS - APPROACHES .pptx
COMMUNICATING NEGATIVE NEWS - APPROACHES .pptxannathomasp01
 
21st_Century_Skills_Framework_Final_Presentation_2.pptx
21st_Century_Skills_Framework_Final_Presentation_2.pptx21st_Century_Skills_Framework_Final_Presentation_2.pptx
21st_Century_Skills_Framework_Final_Presentation_2.pptxJoelynRubio1
 
Play hard learn harder: The Serious Business of Play
Play hard learn harder:  The Serious Business of PlayPlay hard learn harder:  The Serious Business of Play
Play hard learn harder: The Serious Business of PlayPooky Knightsmith
 
Unit 3 Emotional Intelligence and Spiritual Intelligence.pdf
Unit 3 Emotional Intelligence and Spiritual Intelligence.pdfUnit 3 Emotional Intelligence and Spiritual Intelligence.pdf
Unit 3 Emotional Intelligence and Spiritual Intelligence.pdfDr Vijay Vishwakarma
 
Introduction to TechSoup’s Digital Marketing Services and Use Cases
Introduction to TechSoup’s Digital Marketing  Services and Use CasesIntroduction to TechSoup’s Digital Marketing  Services and Use Cases
Introduction to TechSoup’s Digital Marketing Services and Use CasesTechSoup
 
Transparency, Recognition and the role of eSealing - Ildiko Mazar and Koen No...
Transparency, Recognition and the role of eSealing - Ildiko Mazar and Koen No...Transparency, Recognition and the role of eSealing - Ildiko Mazar and Koen No...
Transparency, Recognition and the role of eSealing - Ildiko Mazar and Koen No...EADTU
 
Details on CBSE Compartment Exam.pptx1111
Details on CBSE Compartment Exam.pptx1111Details on CBSE Compartment Exam.pptx1111
Details on CBSE Compartment Exam.pptx1111GangaMaiya1
 
Economic Importance Of Fungi In Food Additives
Economic Importance Of Fungi In Food AdditivesEconomic Importance Of Fungi In Food Additives
Economic Importance Of Fungi In Food AdditivesSHIVANANDaRV
 
Spellings Wk 4 and Wk 5 for Grade 4 at CAPS
Spellings Wk 4 and Wk 5 for Grade 4 at CAPSSpellings Wk 4 and Wk 5 for Grade 4 at CAPS
Spellings Wk 4 and Wk 5 for Grade 4 at CAPSAnaAcapella
 
How to Create and Manage Wizard in Odoo 17
How to Create and Manage Wizard in Odoo 17How to Create and Manage Wizard in Odoo 17
How to Create and Manage Wizard in Odoo 17Celine George
 
FICTIONAL SALESMAN/SALESMAN SNSW 2024.pdf
FICTIONAL SALESMAN/SALESMAN SNSW 2024.pdfFICTIONAL SALESMAN/SALESMAN SNSW 2024.pdf
FICTIONAL SALESMAN/SALESMAN SNSW 2024.pdfPondicherry University
 
Tatlong Kwento ni Lola basyang-1.pdf arts
Tatlong Kwento ni Lola basyang-1.pdf artsTatlong Kwento ni Lola basyang-1.pdf arts
Tatlong Kwento ni Lola basyang-1.pdf artsNbelano25
 
UGC NET Paper 1 Unit 7 DATA INTERPRETATION.pdf
UGC NET Paper 1 Unit 7 DATA INTERPRETATION.pdfUGC NET Paper 1 Unit 7 DATA INTERPRETATION.pdf
UGC NET Paper 1 Unit 7 DATA INTERPRETATION.pdfNirmal Dwivedi
 
80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...
80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...
80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...Nguyen Thanh Tu Collection
 
dusjagr & nano talk on open tools for agriculture research and learning
dusjagr & nano talk on open tools for agriculture research and learningdusjagr & nano talk on open tools for agriculture research and learning
dusjagr & nano talk on open tools for agriculture research and learningMarc Dusseiller Dusjagr
 
The basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptxThe basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptxheathfieldcps1
 

Recently uploaded (20)

FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024
 
OS-operating systems- ch05 (CPU Scheduling) ...
OS-operating systems- ch05 (CPU Scheduling) ...OS-operating systems- ch05 (CPU Scheduling) ...
OS-operating systems- ch05 (CPU Scheduling) ...
 
How to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POSHow to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POS
 
OSCM Unit 2_Operations Processes & Systems
OSCM Unit 2_Operations Processes & SystemsOSCM Unit 2_Operations Processes & Systems
OSCM Unit 2_Operations Processes & Systems
 
COMMUNICATING NEGATIVE NEWS - APPROACHES .pptx
COMMUNICATING NEGATIVE NEWS - APPROACHES .pptxCOMMUNICATING NEGATIVE NEWS - APPROACHES .pptx
COMMUNICATING NEGATIVE NEWS - APPROACHES .pptx
 
21st_Century_Skills_Framework_Final_Presentation_2.pptx
21st_Century_Skills_Framework_Final_Presentation_2.pptx21st_Century_Skills_Framework_Final_Presentation_2.pptx
21st_Century_Skills_Framework_Final_Presentation_2.pptx
 
Play hard learn harder: The Serious Business of Play
Play hard learn harder:  The Serious Business of PlayPlay hard learn harder:  The Serious Business of Play
Play hard learn harder: The Serious Business of Play
 
Unit 3 Emotional Intelligence and Spiritual Intelligence.pdf
Unit 3 Emotional Intelligence and Spiritual Intelligence.pdfUnit 3 Emotional Intelligence and Spiritual Intelligence.pdf
Unit 3 Emotional Intelligence and Spiritual Intelligence.pdf
 
Introduction to TechSoup’s Digital Marketing Services and Use Cases
Introduction to TechSoup’s Digital Marketing  Services and Use CasesIntroduction to TechSoup’s Digital Marketing  Services and Use Cases
Introduction to TechSoup’s Digital Marketing Services and Use Cases
 
Transparency, Recognition and the role of eSealing - Ildiko Mazar and Koen No...
Transparency, Recognition and the role of eSealing - Ildiko Mazar and Koen No...Transparency, Recognition and the role of eSealing - Ildiko Mazar and Koen No...
Transparency, Recognition and the role of eSealing - Ildiko Mazar and Koen No...
 
Details on CBSE Compartment Exam.pptx1111
Details on CBSE Compartment Exam.pptx1111Details on CBSE Compartment Exam.pptx1111
Details on CBSE Compartment Exam.pptx1111
 
Economic Importance Of Fungi In Food Additives
Economic Importance Of Fungi In Food AdditivesEconomic Importance Of Fungi In Food Additives
Economic Importance Of Fungi In Food Additives
 
Spellings Wk 4 and Wk 5 for Grade 4 at CAPS
Spellings Wk 4 and Wk 5 for Grade 4 at CAPSSpellings Wk 4 and Wk 5 for Grade 4 at CAPS
Spellings Wk 4 and Wk 5 for Grade 4 at CAPS
 
How to Create and Manage Wizard in Odoo 17
How to Create and Manage Wizard in Odoo 17How to Create and Manage Wizard in Odoo 17
How to Create and Manage Wizard in Odoo 17
 
FICTIONAL SALESMAN/SALESMAN SNSW 2024.pdf
FICTIONAL SALESMAN/SALESMAN SNSW 2024.pdfFICTIONAL SALESMAN/SALESMAN SNSW 2024.pdf
FICTIONAL SALESMAN/SALESMAN SNSW 2024.pdf
 
Tatlong Kwento ni Lola basyang-1.pdf arts
Tatlong Kwento ni Lola basyang-1.pdf artsTatlong Kwento ni Lola basyang-1.pdf arts
Tatlong Kwento ni Lola basyang-1.pdf arts
 
UGC NET Paper 1 Unit 7 DATA INTERPRETATION.pdf
UGC NET Paper 1 Unit 7 DATA INTERPRETATION.pdfUGC NET Paper 1 Unit 7 DATA INTERPRETATION.pdf
UGC NET Paper 1 Unit 7 DATA INTERPRETATION.pdf
 
80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...
80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...
80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...
 
dusjagr & nano talk on open tools for agriculture research and learning
dusjagr & nano talk on open tools for agriculture research and learningdusjagr & nano talk on open tools for agriculture research and learning
dusjagr & nano talk on open tools for agriculture research and learning
 
The basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptxThe basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptx
 

7 oikonomou hadjiconstantouras_startup_academy 2015_sales dragon