The document discusses the role of assistive technologies in higher education and workplaces. It outlines the needs of students, including accessing textbooks, taking notes, completing assignments, and attending exams. It also discusses the needs in workplaces, such as attending meetings and making presentations. The document then lists some common issues, such as the inavailability of materials in accessible formats, and proposes solutions like using screen readers, scanners, and tactile aids. It also provides resources for finding assistive technologies.