SoftAge Service Module

1. Rated as Best Medium Enterprise-2011 in IT/ITes by D&B and Axis Bank
SoftAge

2. About Us
SoftAge : Facts and figures
Founded in 1994 and got its Limited status in year 2000
Core competency: Document Management Services
Expertise: End to end Document Mgmt solution for Telecom
Processes 400,000 documents per day across India
Processed over 300 Million files till date
900 Million documents stored in warehouses
Employee strength: 9000 plus
Operations from 72 Hub Offices and Document Warehouses
Industry served: Telecom, Financial Institutions, Banks & Govt
Turnover: $ 25 Million
ISO 9000:2008 Certified and member NASSCOM & PRISM Intl.
Rated as Best Medium Enterprise-2011 in IT/ITes by D&B and Axis Bank
Global presence: India, UAE, Kenya
SoftAge

3. Process
When talking about Document Management Services at SoftAge, it could be
broadly divided into six modules:
SoftAge

4. Collection
Start
Collection from Point of
Document collection from client Sale/ Client
site or client point of sales Rejected
First level of Audit of documents
as per stipulated norms First level
Audit
Incomplete or objectionable
documents handed back Accepted
Delivering/courier accepted Maintaining Database
documents to Hub Office for Reporting
Document sent to HUB
Office/ Warehouse
SoftAge

5. Audit
Start
Document Receiving
& Courier Tracking
Document receiving at Hub Office
Courier tracking Reconciliation of Documents
Reconciliation of documents
Rejected
Second Level Audit and
Documents
Verification Audit
Documents handed over for data
entry/scanning/storage/client Accepted
Reconciliation of Documents
Maintaining Database for
Reporting
Handed over for data
entry/scanning/storage/client
SoftAge

6. Scanning
Start
Bar coding & Preparation
for Scanning
Document Bar Coding
Preparation for scanning Scanning and Indexing
Scanning of documents Rejected
Indexing of images
Quality
Quality monitoring Monitoring
Image uploading on server Accepted
Documents handed over for data Images Uploading
entry/storage/client
Maintaining Database
for Reporting
Handed over for data
entry/scanning/storage/
client
SoftAge

7. Data Entry
Start
Data Entry
Data entry
Digital Transcription Data Audit
Rejected
Data Audit
Quality monitoring Quality
Monitoring
Data delivery/uploading
Accepted
Generate customized reports Data Uploading /
Documents handed over for Delivery
storage or to client Maintaining Database
for Reporting
http://119.115.119.66.130/sublimedemo
Handed over for
storage/client
SoftAge

8. Storage
Start
Receiving &
Receiving and reconciliation of Reconciliation
documents
Sorting and packaging of Storing & Packaging
documents
Allocation of carton number and Allocation and carton
barcode number & Barcode
Allocation of storage location
Allocation of Storage
Maintaining Database Location
Maintaining Database
for Reporting
SoftAge

9. Retrieval
Start
Request for Retrieval
Receiving retrieval request for :
 Legal purposes Searching
database
 Regulatory Query purposes Accepted
 Bulk retrieval for any reason
Timer is set
Locating the document
Searching the database at the time
of
Locating Document Updating database &
document
hand over.
Retrieving Document Document delivery
Updating Database
Document receiving
Delivering to requester
Placing at original place
& Updating database
SoftAge

10. Why SoftAge?
Sound and tested verification - digitization – archival & retrieval
process
Expertise of 10 years in telecom Document Management
Up to the mark technology/software
Capable of handling high volume data
Capacity of handling fluctuation in volume
Checks and controls at every level
Reliable document management partner
SoftAge

11. Q&A
Session
SoftAge

12. Thank you !
Email at : yasin@softageindia.com
Website www.softageindia.com
SoftAge

13. SoftAge