Presentation of Compex\'s Legal Services & Products

1. A Nationwide
Litigation Support
Company
Specializing In
Court Reporting and
Records Retrieval

2. MEETING AGENDA
 Identify your current needs regarding
Court Reporting and Records Retrieval
 Determine your current challenges
 What is your current criteria for choosing
a Court Reporting company
 Introduce Compex and the services and
flexible solutions we are able to provide

3. CLIENT CHALLENGES
 Have you used Compex in the last 2 years?
 What would you like to change or handle
differently with your current service provider?
 Who are you currently using for Records
Retrieval?
 Who are you currently using for Court
Reporting?
 Any files / cases / carriers that allow you to
choose a records vendor?

4. COMPEX HISTORY
Founded in 1972 , today Compex is one of the
largest litigation and discovery support
services in the nation. However, Compex
continues to add value to our client base with
new service and advanced technology.
After all these years we strive to provide the
highest level of personalized service possible,
never forgetting that each order is equally
important.
We are a Litigation Support Service company
that specializes in Court Reporting, Record
Retrieval, Record Retention, and Medical
Summarizations.
Clients include National Insurance Carriers,
CONFIDENTIAL
Third Party Administrators and Law Firms

5. COMPEX SERVICES
Records Retrieval
Court Reporting
Video
Process Service
Medical Summarization
Complex Case Management
On-Line Ordering
Repository
CONFIDENTIAL

6. Records Retrieval
 Subpoena creation and service
 Preparation and service of Notice of Opposing Counsel
and all other appropriate documents
 Procurement of Authorization for Release of Information
 Transcription of doctors’ & nurses’ notes
 X-ray & blueprint duplication
 Pathology material handling
 Express rush service
 Online repository and ordering support
 On-Line Status Reports
 Dedicated Customer Service Team

7. Court Reporting
 Network of over 300 professional tenured certified Court
Reporters located throughout Texas and Nationwide
 Secured e-mail transcript delivery
 Real-time reporting
 Certified legal video specialists
 Certified interpreters
 Statewide conference facilities
 Interactive real-time software includes CaseView II,
LiveNote, Summation, and LawBridge
 ASCII files/condensed transcript & concordance or
keyword index
 On-Line Archive – Depositions and Exhibits
 International court reporting services available

8. Complex Case Management
 Team of experienced professionals assigned to handle
every aspect of large scale litigation
 Multi-district litigation and complex case management
 Repository services & exhibit replication
 Interrogatory extracts & document review
 Scheduling of depositions and IME’s
 Customized status reports
 Performing interrogatory extracts, record review and
summarization of records
 Split billing to accommodate shared costs

9. Medical Record
Summarization & Indexing
 Chronological listing of all treatments
 Summary of medical treatment received
 Summary of all medical billings
 Hyperlinks to all documents
 Optical Character Recognition (OCR)
 Comprehensive Medical Analysis
 Nurse Analysis
 Delivered in CD format
 An effortless interface with Adobe annotation tools

10. Newest Product: Medical Summarization
Chronological
Record • Chronological reorganization of records
• Listing of medical providers
Reorganization & • Visit index lists related pages of medical records
Visit Index
• Chronological record reorganization & visit index
• Chronological summary of visits indicating related
Visit Summary page of medical records, without interpretation
• Key points identified complaint, history,
observations, impressions & treatment
• Chronological record reorganization & visit index
• Visit Summary with key points
Billing Summary • Billing Index Summary identifies CPT & ICD9 billing
codes with description of billing codes, listing
amounts billed and paid
10

11. Chronological Record
Reorganization & Visit Index
Sample
Hyperlinked to Hyperlinked to
original record related visit
summary entry 11

12. Visit Summary

13. Billing Summary Sample
Hyperlinked to
original record
13

14. Texas Measurement of Cycle
Time
 Cycle time targets are measured in business days
 Subpoenas- 35
 Authorizations- 15
 Cycle Time Includes
 10 day TRCP Subpoena Notice to Attorneys of Record
 20 day TRCP Subpoena Notice to Custodian of Records
 Completed Orders
 Affidavits of No Records
 Cancelled Orders
 Closed Orders
 Cycle Time Excludes:
 Number of days waiting for client to provide additional
required information
 Client fee approvals
 Custodian delay in signing legal documents

15. Texas Electronic Ordering Process
Users Types Users provide vital patient info
Order Form
and chooses desired providers
1. Law Firms from our provider database.
2. Claims Adjusters Request
Appropriate patient
Record
3. Claims Assistants authorization is then uploaded
Retrieval
OR faxed to Compex.
Compex User User Users select an in-process
Home Login Account order to view current
Page Page Home status notes.
Page
Order Users download or view
Progress retrieved records. Records
Users access our Users submit Upon successful
secure website via their unique User login, users have are delivered in PDF format
View Current
popular browsers ID and password access to two (TIFF available upon
Status
like for main functions request). Once viewed,
OR
Internet Explorer authentication. via their home records remain in user
Download
and login to their All transactions page. User account for up to 365 days.
OR
respective are transmitted accounts can be -OR-
View CPX directly transmits
individual over secure and grouped in a Uploaded
accounts. encrypted 128 bit variety of ways.
ways records securely to a client
Records
SSL pathway designated server.

16. Texas Delivery of Electronic
Files
 Viewing Records Online - Compex posts records on our secured website
and can be viewed by logging into the Repository. Records are downloaded
in PDF format (TIFF is available upon request)
 File Transfer - Records are setup for FTP delivery based on push/pull
preference
 Electronic Document Interface (EDI) – Document delivery can also be
programmed so documents can be directly transmitted into client’s
electronic claim/document management system based on requirements
(claim number structure or clients’ specific naming protocol)
 Email - Compex can send the records via email. Compex does not
recommended sending PHI via email.
 Storage - Compex stores all records in a closed file for at least one year or
any agreed upon period and give the ordering party unlimited access to the
files.
 Multiple Party Viewing – Access may be limited to orders placed by the user
or full access may be provided so that user can view all orders placed by
the firm/agency. Third-Party access is available as well, if requested.

17. COMPEX ADVANTAGES
Direct Billing / Billing Summary
Reduction of Administration Costs
Dedicated Team for Records or Reporting
State of the Art Technology
Archive Records, Depositions & Exhibits
Texas Measurement Cycle Time
AMEX MC VISA Accepted for Payment
Electronic Ordering Process
Local Offices
Texas Delivery of Electronic Files
CONFIDENTIAL

18. THANK YOU
WE LOOK FORWARD TO
WORKING WITH YOU!