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1© MCE 2015 All Rights Reserved
1
MCE
An introduction
2© MCE 2015 All Rights Reserved
2
Who is MCE?
MCE, as part of AMA Global, is a leading Learning and Development Provider in
Europe, Middle East and Africa. We inspire more than 1,000 organizations and over
10,000 managers and leaders each year through our Open Enrolment Programmes
and our Customized Learning Solutions.
We have been in the EMEA region for 55 years and our team of 200 Learning and
Development professionals focuses each day on supporting you to achieve the
impact you need at individual, team and organizational levels.
3© MCE 2015 All Rights Reserved
3
MCE Mission and Vision 1
In an increasingly VUCA-world organizations are
only as strong as their leaders and managers.
At MCE we:
Believe that leaders and managers can LEARN
more about themselves, and how to manage
OTHERS and the organization they work for.
Inspire and develop individuals, teams and
organizations to outperform in their environment.
We help them become stronger, more skilled
leaders and managers to drive change, execute
strategy, and achieve the organizations’ goals.
4© MCE 2015 All Rights Reserved
4
MCE Mission and Vision 2
At MCE we:
Encourage LEADERS to develop a vision, set
the business strategy and direction to
implement this vision and inspire engagement
and alignment amongst their people to achieve
this as a common goal.
Train MANAGERS to execute processes,
systems and structure to ensure the efficiency
and productivity of their area of responsibility,
in both operational and people management
areas.
5© MCE 2015 All Rights Reserved
5
Aligning L&D Solutions with your Business
6© MCE 2015 All Rights Reserved
6
How Do We Grow And Develop People?
We use the 70/20/10 approach:
70% On the job training with
mentors and simulations.
20% Informal learning with / by
their peers.
10% Formal development,
in classroom and with MCE
experts.
7© MCE 2015 All Rights Reserved
7
MCE Customized Learning Solutions
1700 clients across EMEA and
across NGO, IPO and industry
segments since 1955
From lightly tailored to highly
customized
Faculty with extensive international
business experience across
industries
Pragmatic, hands-on and practical
approach
Combining the best of classroom
and digital
8© MCE 2015 All Rights Reserved
8
MCE Open Enrolment Programmes
25+ programmes in Brussels and
across EMEA
Classroom based
Pragmatic, hands-on and practical
International focus
Faculty with extensive business
experience
9© MCE 2015 All Rights Reserved
9
MCE Faculty: What This Means For You
200+ faculty
Subject matter expertise AND +
15 years corporate experience
Senior executives, authors,
educators, consultants, CEOs
Business practitioners from the
real world
Highly qualified faculty
Transformational experience
that brings the best out of every
individual, and collectively, the
organization
10© MCE 2015 All Rights Reserved
10
MCE Learning & Development Services
Customized Learning Solutions
Open Enrolment Programmes
Assessments
Coaching Services
Blended and Digital Solutions
Programmes Implementation
Marketing Support
LMS and PMO
Management Toolkits
Global Research, Books
11© MCE 2015 All Rights Reserved
11
MCE Conference and Business Centre 1
Located in the heart of Brussels with
Easy Access
Hotels: 1000+ hotel rooms nearby with
preferential rates for you
“7 Continents” Restaurant: Hot and cold
buffet lunches prepared by our professional
chefs
No pillars: All are meeting rooms are
open spaces with no pillars blocking the
participants’ view
Real daylight: All MCE rooms have natural
daylight
Terrace: An outside roof terrace in the heart
of Brussels for your cocktail receptions and
welcoming events
12© MCE 2015 All Rights Reserved
12
MCE Conference and Business Centre 2
Free high speed Wifi: Available to all
participants throughout the whole centre.
“Europe” Conference Room: 580M² for
up to 700 participants including 6 purpose
built translation booths
38 Meeting Rooms: From 10 to 700
participants
Coffee Lounges: Throughout the centre
Reception and Registration Areas: Be
welcomed by our staff in the modern and
contemporary reception area
13© MCE 2015 All Rights Reserved
13
MCE: Some Key Numbers
55 MCE operating in the EMEA
region for 55 years
1,700 Client companies and
organizations have worked with
MCE since 1961
6,200 Customized Learning Solutions
delivered in over 94 countries
200 Learning and development
professionals dedicated to working
with you
25+ Open Enrolment Programmes
throughout EMEA
400,000 Participants on OE
Programmes since 1961
14© MCE 2015 All Rights Reserved
14
MCE & AMA Global Network
MCE is part of
AMA Global,
delivering learning
and development
solutions around
the world
15© MCE 2015 All Rights Reserved
15
MCE & AMA: Recognized Training Providers
American Management Association
has been selected for the sixth
consecutive year as one of 2015’s
TOP 20 LEADERSHIP TRAINING
COMPANIES
by TrainingIndustry.com
16© MCE 2015 All Rights Reserved
16
MCE Focus Areas & Models
17© MCE 2015 All Rights Reserved
17
MCE Leadership Focus Areas
The 3 sides of leadership: ‘Self’, ‘Others’ and
‘Business’
While MCE believes that insight into business and
leadership are two critical dimensions around which
360° leadership should be built and developed,
MCE also believes that a third aspect, which we call
‘Leading Self’ is equally critical.
18© MCE 2015 All Rights Reserved
18
MCE Leadership Focus Areas
Leading Self
Self awareness, knowledge, expertise, personal strengths
and skills – each of which helps an individual to perform
within the business context they work in.
Leading Others
Knowledge, skills, competence and understanding of how
to formulate a vision, set a strategy and engage people
towards common business and organizational goals.
Leading Business
The business, financial, commercial and organizational
know how to perform at one’s best and drive successful
business performance.
19© MCE 2015 All Rights Reserved
19
MCE 3 Leadership Focus Areas Video
https://www.youtube.com/watch?v=GDfXi_uLVB4
20© MCE 2015 All Rights Reserved
20
MCE Focus Areas
21© MCE 2015 All Rights Reserved
21
MCE IMPACT Model: Organization Development Plan
22© MCE 2015 All Rights Reserved
22
MCE IMPART Model: Learning Architecture & Talent Management
23© MCE 2015 All Rights Reserved
23
MCE ADDEIE Model: Instructional Systems Design
• ADDEIE = Create step of IMPACT Model
• MCE’s version of ADDIE instructional design model
• Defines a programme development process
• Based on scientific principles of adult learning
• Stages are sequential
24© MCE 2015 All Rights Reserved
24
MCE ROPES Model: A Complete Learning Event
• Review and Relate: Stimulate recall of prior knowledge and link content to what participants already know
• Overview: Inform participants of the objective—why do they need to know or be able to do this?
• Presentation: Present content using examples, demonstrations, brainstorming, other techniques
• Exercise: Participants apply the new knowledge, practice new skills, give and receive feedback
• Summary: Discuss how new skills will be adapted for individual participant use in the workplace
25© MCE 2015 All Rights Reserved
25
A Progressive Leadership Journey
26© MCE 2015 All Rights Reserved
26
A Progressive Leadership Journey
https://www.youtube.com/watch?v=KUhzr6t1EBA
27© MCE 2015 All Rights Reserved
27
MCE Delivery Capabilities
Online Learning
Webinars
Multi-Day
One-Day
Customized
E-learning
Mobile
28© MCE 2015 All Rights Reserved
28
Extra Slides
29© MCE 2015 All Rights Reserved
29
MCE Quality Management: A Dedicated Account Team
30© MCE 2015 All Rights Reserved
30
MCE Approach To Learning Transfer - To Sustain Learning
31© MCE 2015 All Rights Reserved
31
MCE Approach To Programme Evaluation
Based on principle of
accountability: Managers can
(and should) self-evaluate,
can be validated by line
management
Level Standard method
Baseline
(Level 0)
Participants set their own learning objectives validated by line manager
Participants self-evaluate behaviours via questionnaire
Designed by MCE hosted and administered on your LMS, analyzed by you
Designed, hosted, administered, analyzed by MCE
Reaction
(Level 1)
Satisfaction questionnaire (electronic), administered by MCE. Designed, hosted,
administered, analyzed by MCE
Designed, hosted, administered, analyzed by your organization
Learning
(Level 2)
Self-evaluation of own learning (knowledge, skills) through a quiz, test or
questionnaire at the end of the programme. Compare to Level 0. Designed by MCE,
hosted, administered, and analyzed by your organization
Designed, hosted, administered, analyzed by MCE
Competence
/behavior
(Level 3)
Self-evaluation of new behaviors/competencies 12 weeks after the programme via
questionnaire (can be validated with line manager) Compare to Level 0. Designed by
MCE, hosted, administered, and analyzed by your organization
Designed, hosted, administered, analyzed by MCE
32© MCE 2015 All Rights Reserved
32
MCE 10 Step Approach To Coaching
33© MCE 2015 All Rights Reserved
33
Learning Technology
34© MCE 2015 All Rights Reserved
34
35© MCE 2015 All Rights Reserved
35
Client References
36© MCE 2015 All Rights Reserved
36
Customized Learning Solutions: Healthcare Clients
Roche
GSK
Merck
Novo Nordisk
Lundbeck
Takeda
Astellas
Varian
AstraZeneca
Actelion
Alk Abello
Bayer
Sanofi
Novozymes
Baxter
Boehringer
Ingelheim
37© MCE 2015 All Rights Reserved
37
Customized Learning Solutions: Chemical Industry
SABIC
DSM
Lyondellbasell
Henkel
Solvay
AkzoNobel

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Boost your career ... discover how MCE can help you develop your management and leadership skills!

  • 1. 1© MCE 2015 All Rights Reserved 1 MCE An introduction
  • 2. 2© MCE 2015 All Rights Reserved 2 Who is MCE? MCE, as part of AMA Global, is a leading Learning and Development Provider in Europe, Middle East and Africa. We inspire more than 1,000 organizations and over 10,000 managers and leaders each year through our Open Enrolment Programmes and our Customized Learning Solutions. We have been in the EMEA region for 55 years and our team of 200 Learning and Development professionals focuses each day on supporting you to achieve the impact you need at individual, team and organizational levels.
  • 3. 3© MCE 2015 All Rights Reserved 3 MCE Mission and Vision 1 In an increasingly VUCA-world organizations are only as strong as their leaders and managers. At MCE we: Believe that leaders and managers can LEARN more about themselves, and how to manage OTHERS and the organization they work for. Inspire and develop individuals, teams and organizations to outperform in their environment. We help them become stronger, more skilled leaders and managers to drive change, execute strategy, and achieve the organizations’ goals.
  • 4. 4© MCE 2015 All Rights Reserved 4 MCE Mission and Vision 2 At MCE we: Encourage LEADERS to develop a vision, set the business strategy and direction to implement this vision and inspire engagement and alignment amongst their people to achieve this as a common goal. Train MANAGERS to execute processes, systems and structure to ensure the efficiency and productivity of their area of responsibility, in both operational and people management areas.
  • 5. 5© MCE 2015 All Rights Reserved 5 Aligning L&D Solutions with your Business
  • 6. 6© MCE 2015 All Rights Reserved 6 How Do We Grow And Develop People? We use the 70/20/10 approach: 70% On the job training with mentors and simulations. 20% Informal learning with / by their peers. 10% Formal development, in classroom and with MCE experts.
  • 7. 7© MCE 2015 All Rights Reserved 7 MCE Customized Learning Solutions 1700 clients across EMEA and across NGO, IPO and industry segments since 1955 From lightly tailored to highly customized Faculty with extensive international business experience across industries Pragmatic, hands-on and practical approach Combining the best of classroom and digital
  • 8. 8© MCE 2015 All Rights Reserved 8 MCE Open Enrolment Programmes 25+ programmes in Brussels and across EMEA Classroom based Pragmatic, hands-on and practical International focus Faculty with extensive business experience
  • 9. 9© MCE 2015 All Rights Reserved 9 MCE Faculty: What This Means For You 200+ faculty Subject matter expertise AND + 15 years corporate experience Senior executives, authors, educators, consultants, CEOs Business practitioners from the real world Highly qualified faculty Transformational experience that brings the best out of every individual, and collectively, the organization
  • 10. 10© MCE 2015 All Rights Reserved 10 MCE Learning & Development Services Customized Learning Solutions Open Enrolment Programmes Assessments Coaching Services Blended and Digital Solutions Programmes Implementation Marketing Support LMS and PMO Management Toolkits Global Research, Books
  • 11. 11© MCE 2015 All Rights Reserved 11 MCE Conference and Business Centre 1 Located in the heart of Brussels with Easy Access Hotels: 1000+ hotel rooms nearby with preferential rates for you “7 Continents” Restaurant: Hot and cold buffet lunches prepared by our professional chefs No pillars: All are meeting rooms are open spaces with no pillars blocking the participants’ view Real daylight: All MCE rooms have natural daylight Terrace: An outside roof terrace in the heart of Brussels for your cocktail receptions and welcoming events
  • 12. 12© MCE 2015 All Rights Reserved 12 MCE Conference and Business Centre 2 Free high speed Wifi: Available to all participants throughout the whole centre. “Europe” Conference Room: 580M² for up to 700 participants including 6 purpose built translation booths 38 Meeting Rooms: From 10 to 700 participants Coffee Lounges: Throughout the centre Reception and Registration Areas: Be welcomed by our staff in the modern and contemporary reception area
  • 13. 13© MCE 2015 All Rights Reserved 13 MCE: Some Key Numbers 55 MCE operating in the EMEA region for 55 years 1,700 Client companies and organizations have worked with MCE since 1961 6,200 Customized Learning Solutions delivered in over 94 countries 200 Learning and development professionals dedicated to working with you 25+ Open Enrolment Programmes throughout EMEA 400,000 Participants on OE Programmes since 1961
  • 14. 14© MCE 2015 All Rights Reserved 14 MCE & AMA Global Network MCE is part of AMA Global, delivering learning and development solutions around the world
  • 15. 15© MCE 2015 All Rights Reserved 15 MCE & AMA: Recognized Training Providers American Management Association has been selected for the sixth consecutive year as one of 2015’s TOP 20 LEADERSHIP TRAINING COMPANIES by TrainingIndustry.com
  • 16. 16© MCE 2015 All Rights Reserved 16 MCE Focus Areas & Models
  • 17. 17© MCE 2015 All Rights Reserved 17 MCE Leadership Focus Areas The 3 sides of leadership: ‘Self’, ‘Others’ and ‘Business’ While MCE believes that insight into business and leadership are two critical dimensions around which 360° leadership should be built and developed, MCE also believes that a third aspect, which we call ‘Leading Self’ is equally critical.
  • 18. 18© MCE 2015 All Rights Reserved 18 MCE Leadership Focus Areas Leading Self Self awareness, knowledge, expertise, personal strengths and skills – each of which helps an individual to perform within the business context they work in. Leading Others Knowledge, skills, competence and understanding of how to formulate a vision, set a strategy and engage people towards common business and organizational goals. Leading Business The business, financial, commercial and organizational know how to perform at one’s best and drive successful business performance.
  • 19. 19© MCE 2015 All Rights Reserved 19 MCE 3 Leadership Focus Areas Video https://www.youtube.com/watch?v=GDfXi_uLVB4
  • 20. 20© MCE 2015 All Rights Reserved 20 MCE Focus Areas
  • 21. 21© MCE 2015 All Rights Reserved 21 MCE IMPACT Model: Organization Development Plan
  • 22. 22© MCE 2015 All Rights Reserved 22 MCE IMPART Model: Learning Architecture & Talent Management
  • 23. 23© MCE 2015 All Rights Reserved 23 MCE ADDEIE Model: Instructional Systems Design • ADDEIE = Create step of IMPACT Model • MCE’s version of ADDIE instructional design model • Defines a programme development process • Based on scientific principles of adult learning • Stages are sequential
  • 24. 24© MCE 2015 All Rights Reserved 24 MCE ROPES Model: A Complete Learning Event • Review and Relate: Stimulate recall of prior knowledge and link content to what participants already know • Overview: Inform participants of the objective—why do they need to know or be able to do this? • Presentation: Present content using examples, demonstrations, brainstorming, other techniques • Exercise: Participants apply the new knowledge, practice new skills, give and receive feedback • Summary: Discuss how new skills will be adapted for individual participant use in the workplace
  • 25. 25© MCE 2015 All Rights Reserved 25 A Progressive Leadership Journey
  • 26. 26© MCE 2015 All Rights Reserved 26 A Progressive Leadership Journey https://www.youtube.com/watch?v=KUhzr6t1EBA
  • 27. 27© MCE 2015 All Rights Reserved 27 MCE Delivery Capabilities Online Learning Webinars Multi-Day One-Day Customized E-learning Mobile
  • 28. 28© MCE 2015 All Rights Reserved 28 Extra Slides
  • 29. 29© MCE 2015 All Rights Reserved 29 MCE Quality Management: A Dedicated Account Team
  • 30. 30© MCE 2015 All Rights Reserved 30 MCE Approach To Learning Transfer - To Sustain Learning
  • 31. 31© MCE 2015 All Rights Reserved 31 MCE Approach To Programme Evaluation Based on principle of accountability: Managers can (and should) self-evaluate, can be validated by line management Level Standard method Baseline (Level 0) Participants set their own learning objectives validated by line manager Participants self-evaluate behaviours via questionnaire Designed by MCE hosted and administered on your LMS, analyzed by you Designed, hosted, administered, analyzed by MCE Reaction (Level 1) Satisfaction questionnaire (electronic), administered by MCE. Designed, hosted, administered, analyzed by MCE Designed, hosted, administered, analyzed by your organization Learning (Level 2) Self-evaluation of own learning (knowledge, skills) through a quiz, test or questionnaire at the end of the programme. Compare to Level 0. Designed by MCE, hosted, administered, and analyzed by your organization Designed, hosted, administered, analyzed by MCE Competence /behavior (Level 3) Self-evaluation of new behaviors/competencies 12 weeks after the programme via questionnaire (can be validated with line manager) Compare to Level 0. Designed by MCE, hosted, administered, and analyzed by your organization Designed, hosted, administered, analyzed by MCE
  • 32. 32© MCE 2015 All Rights Reserved 32 MCE 10 Step Approach To Coaching
  • 33. 33© MCE 2015 All Rights Reserved 33 Learning Technology
  • 34. 34© MCE 2015 All Rights Reserved 34
  • 35. 35© MCE 2015 All Rights Reserved 35 Client References
  • 36. 36© MCE 2015 All Rights Reserved 36 Customized Learning Solutions: Healthcare Clients Roche GSK Merck Novo Nordisk Lundbeck Takeda Astellas Varian AstraZeneca Actelion Alk Abello Bayer Sanofi Novozymes Baxter Boehringer Ingelheim
  • 37. 37© MCE 2015 All Rights Reserved 37 Customized Learning Solutions: Chemical Industry SABIC DSM Lyondellbasell Henkel Solvay AkzoNobel