The Future Is User-Led: The Path towards Widespread ProdusageAxel Bruns
Paper presented at the PerthDAC conference, Perth, Australia, 15-18 September 2007. For more information (including the full paper), see http://snurb.info/node/719.
In the emerging social software, ‘Web2.0’ environment, the production of ideas takes place in a collaborative, participatory mode which breaks down the boundaries between producers and consumers and instead enables all participants to be users as much as producers of information and knowledge, or what can be described as produsers. These produsers engage not in a traditional form of content production, but are instead involved in produsage – the collaborative and continuous building and extending of existing content in pursuit of further improvement. This paper examines the overall characteristics of produsers and produsage, and identifies key questions for the produsage model.
Produsage: Towards a Broader Framework for User-Led Content CreationAxel Bruns
Paper presented at the Creativity & Cognition conference in Washington, DC, on 14-16 June 2007. For more information (including the full paper), see http://snurb.info/node/720.
This paper outlines the concept of produsage as a model of
describing today’s emerging user-led content creation
environments. Produsage overcomes some of the systemic
problems associated with translating industrial-age ideas of
content production into an informational-age, social
software, Web 2.0 environment. Instead, it offers new ways
of understanding the collaborative content creation and
development practices found in contemporary
informational environments.
Teaching the Produsers: Preparing Students for User-Led Content ProductionAxel Bruns
My talk at ATOM2006 outlined the produser concept, with a view also to how educators can aim to enable students to engage in produsage through the development of their critical, collaborative and creative ICT and media literacies.
The Future Is User-Led: The Path towards Widespread ProdusageAxel Bruns
Paper presented at the PerthDAC conference, Perth, Australia, 15-18 September 2007. For more information (including the full paper), see http://snurb.info/node/719.
In the emerging social software, ‘Web2.0’ environment, the production of ideas takes place in a collaborative, participatory mode which breaks down the boundaries between producers and consumers and instead enables all participants to be users as much as producers of information and knowledge, or what can be described as produsers. These produsers engage not in a traditional form of content production, but are instead involved in produsage – the collaborative and continuous building and extending of existing content in pursuit of further improvement. This paper examines the overall characteristics of produsers and produsage, and identifies key questions for the produsage model.
Produsage: Towards a Broader Framework for User-Led Content CreationAxel Bruns
Paper presented at the Creativity & Cognition conference in Washington, DC, on 14-16 June 2007. For more information (including the full paper), see http://snurb.info/node/720.
This paper outlines the concept of produsage as a model of
describing today’s emerging user-led content creation
environments. Produsage overcomes some of the systemic
problems associated with translating industrial-age ideas of
content production into an informational-age, social
software, Web 2.0 environment. Instead, it offers new ways
of understanding the collaborative content creation and
development practices found in contemporary
informational environments.
Teaching the Produsers: Preparing Students for User-Led Content ProductionAxel Bruns
My talk at ATOM2006 outlined the produser concept, with a view also to how educators can aim to enable students to engage in produsage through the development of their critical, collaborative and creative ICT and media literacies.
Personal Broadcasting Citizen Journalism Massimo Burgio Mediacamp Perugia 2009Massimo Burgio
My latest presentation for MediaCamp Perugia, a BarCamp event included within the International Festival of Journalism of Perugia, April 2009.
The presentation explores definitions, experiences and tools for Personal Broadcasting, and explores the models and dynamics of Citizen and Collaborative Journalism in the digital 2.0 era.
If you haven’t made the shift from serving members to involving them, consider this your wake-up call — and your roadmap.
Sociologists identify today’s online networked individuals as the participatory class. For many adults, the Internet primarily means the web. For others it means chat, connecting with friends, email, games, movies, social networks, text, video — all of which means they are content producers.
As part of a participatory culture, we expect to create, collaborate, connect, share, and learn interactively. We feel that our contributions matter. We share a social or emotional connection with one another that helps solve problems and develop new solutions. It’s a culture that permeates our personal lives and our workplaces.
Personal Broadcasting Citizen Journalism Massimo Burgio Mediacamp Perugia 2009Massimo Burgio
My latest presentation for MediaCamp Perugia, a BarCamp event included within the International Festival of Journalism of Perugia, April 2009.
The presentation explores definitions, experiences and tools for Personal Broadcasting, and explores the models and dynamics of Citizen and Collaborative Journalism in the digital 2.0 era.
If you haven’t made the shift from serving members to involving them, consider this your wake-up call — and your roadmap.
Sociologists identify today’s online networked individuals as the participatory class. For many adults, the Internet primarily means the web. For others it means chat, connecting with friends, email, games, movies, social networks, text, video — all of which means they are content producers.
As part of a participatory culture, we expect to create, collaborate, connect, share, and learn interactively. We feel that our contributions matter. We share a social or emotional connection with one another that helps solve problems and develop new solutions. It’s a culture that permeates our personal lives and our workplaces.
KCB201 Week 7 Lecture (Barry Saunders): DIY Media and CollaborationAxel Bruns
Week 7 lecture slides by Barry Saunders for KCB201 Virtual Cultures in the Creative Industries Faculty at Queensland University of Technology, semester 1/2008.
Produsage and Beyond: Exploring the Pro-Am InterfaceAxel Bruns
Staff Seminar
Thursday 29 Oct., 2-4 p.m.
Seminar Room, Journalism & Media Research Centre, 1-3 Eurimbla St (corner High St), Randwick
The concept of produsage (Bruns 2008) describes the user-led collaborative approach to content creation which is prevalent in open source, citizen journalism, and the Wikipedia, as well as many other social media spaces. While many produsage projects have emerged initially to challenge dominant players in industry, their successful establishment as viable and sustainable alternatives also opens the door for an exploration of manageable cooperative arrangements between industry and community. Many challenges remain for such Pro-Am (Leadbeater & Miller 2004) models, however - not least an often deep-seated sense of mutual distrust -, and successful Pro-Am models may be most likely to succeed when sponsored by trusted third parties (public broadcasters, NGOs). This presentation explores pitfalls and possibilities in the Pro-Am space.
Week 4 lecture slides by Barry Saunders for KCB201 Virtual Cultures in the Creative Industries Faculty at Queensland University of Technology, semester 1/2008.
Building Collaborative Capacities in Learners: The M/Cyclopedia Project, Revi...Axel Bruns
This paper by Axel Bruns and Sal Humphreys for the International Symposium on Wikis in Montréal, 21-23 Oct. 2007, traces the evolution of a project using a wiki-based learning environment in a tertiary education setting. The project has the pedagogical goal of building learners’ capacities to work effectively in the networked, collaborative, creative environments of the knowledge economy. The paper explores the four key characteristics of a ‘produsage’ environment and identifies four strategic capacities that need to be developed in learners to be effective ‘produsers’ (user-producers). A case study is presented of our experiences with the subject New Media Technologies, run at Queensland University of Technology, Brisbane, Australia. This progress report updates our observations made at the 2005 WikiSym conference.
From Prosumer to Produser: Understanding User-Led Content CreationAxel Bruns
Paper presented at Transforming Audiences conference, London, 3-4 Sep. 2009.
Abstract:
Alvin Toffler’s image of the prosumer (1970, 1980, 1990) continues to influence in a significant way our understanding of the user-led, collaborative processes of content creation which are today labelled “social media” or “Web 2.0”. A closer look at Toffler’s own description of his prosumer model reveals, however, that it remains firmly grounded in the mass media age: the prosumer is clearly not the self-motivated creative originator and developer of new content which can today be observed in projects ranging from open source software through Wikipedia to Second Life, but simply a particularly well-informed, and therefore both particularly critical and particularly active, consumer. The highly specialised, high end consumers which exist in areas such as hi-fi or car culture are far more representative of the ideal prosumer than the participants in non-commercial (or as yet non-commercial) collaborative projects. And to expect Toffler’s 1970s model of the prosumer to describe these 21st-century phenomena was always an unrealistic expectation, of course.
To describe the creative and collaborative participation which today characterises user-led projects such as Wikipedia, terms such as ‘production’ and ‘consumption’ are no longer particularly useful – even in laboured constructions such as ‘commons-based peer-production’ (Benkler 2006) or ‘p2p production’ (Bauwens 2005). In the user communities participating in such forms of content creation, roles as consumers and users have long begun to be inextricably interwoven with those as producer and creator: users are always already also able to be producers of the shared information collection, regardless of whether they are aware of that fact – they have taken on a new, hybrid role which may be best described as that of a produser (Bruns 2008). Projects which build on such produsage can be found in areas from open source software development through citizen journalism to Wikipedia, and beyond this also in multi-user online computer games, filesharing, and even in communities collaborating on the design of material goods. While addressing a range of different challenges, they nonetheless build on a small number of universal key principles. This paper documents these principles and indicates the possible implications of this transition from production and prosumption to produsage.
References:
Bauwens, Michel. (2005, 15 June) “Peer to Peer and Human Evolution.” Integral Visioning. http://integralvisioning.org/article.php?story=p2ptheory1 (accessed 1 Mar. 2007).
Benkler, Yochai. (2006) The Wealth of Networks: How Social Production Transforms Markets and Freedom. New Haven, Conn.: Yale University Press.
Bruns, Axel. (2008) Blogs, Wikipedia, Second Life, and Beyond: From Production to Produsage. New York: Peter Lang.
Toffler, Alvin. (1970) Future Shock. New York: Random House.
———. (1980) The Third Wave. New York: Bantam.
———. (1990) Powershift: Knowledge, Wealth, and Violence at the Edge of the 21st Century. New York: Bantam.
Gatewatching 2: From Gatekeeping to Gatewatching: The First Wave of Citizen M...Axel Bruns
Lecture 2 in the course From Gatekeeping to Gatewatching: News and Journalism in the Digital Age.
This lecture series addresses the continuing transformation of the production and consumption of journalism in the contemporary media environment. It provides a brief history of the impact of participatory online news production and engagement practices – from the first wave of citizen journalism to the social media platforms of today – on how news content is disseminated and experienced; examines reactive and proactive responses to these changes by news organisations and journalists; and explores the longer-term impact of these developments on the public sphere, touching on the power of social media platforms and their role in shaping their users’ information diets.
Readings are largely drawn from Gatewatching and News Curation: Journalism, Social Media, and the Public Sphere (Bruns, 2018), with additional readings recommended for selected lectures.
Reading for this lecture:
Bruns, A. (2018). From Gatekeeping to Gatewatching: The First Wave of Citizen Media. Gatewatching and News Curation: Journalism, Social Media, and the Public Sphere. Ch. 2. Peter Lang.
Media Re:public @ MiT6 New Media, Civic MediaPersephone Miel
24 April 2009 Presentation on Media Re:public as part of Media in Transition 6 New Media, Civic Media (panel questions)
Jessica Clark, Center for Social Media (American University)
Ellen Hume, Center for Future Civic Media (MIT)
Persephone Miel, Media Re:public and Internews Network
Respondents: Dean Jansen, Participatory Culture Foundation
Jake Shapiro, Public Radio Exchange (PRX)
Moderator: Pat Aufderheide, American University
Creative Commons Attribution-Noncommercial-Share Alike 3.0 United States License
Here's my presentation at NewComm Forum 2010: "Social and Entrepreneurial: The Paths to the New Journalism," a look at the fast-evolving journalism and social media landscape, the opportunities for new players, and why the old guard won't survive if they don't make significant changes to their corporate cultures.
Types of Polarisation and Their Operationalisation in Digital and Social Medi...Axel Bruns
Paper by Axel Bruns, Tariq Choucair, Katharina Esau, Sebastian Svegaard, and Samantha Vilkins, presented at the Association of Internet Researchers conference, Philadelphia, 18 Oct. 2023.
Determining the Drivers and Dynamics of Partisanship and Polarisation in Onli...Axel Bruns
Paper by Axel Bruns, Katharina Esau, Tariq Choucair, Sebastian Svegaard, and Samantha Vilkins, presented at the ECREA Political Communication conference in Berlin, 1 Sep. 2023.
Towards a New Empiricism: Polarisation across Four DimensionsAxel Bruns
Paper by Axel Bruns, Tariq Choucair, Katharina Esau, Sebastian Svegaard, and Samantha Vilkins, presented at the IAMCR 2023 conference, Lyon, 9-13 July 2023.
The Anatomy of Virality: How COVID-19 Conspiracy Theories Spread across Socia...Axel Bruns
Keynote by Axel Bruns, with Edward Hurcombe and Stephen Harrington, presented at the International Center for Journalists' Empowering the Truth Summit, 23 Feb. 2023.
A Platform Policy Implementation Audit of Actions against Russia’s State-Cont...Axel Bruns
Paper by Sofya Glazunova, Anna Ryzhova, Axel Bruns, Silvia Ximena Montaña-Niño, Arista Beseler, and Ehsan Dehghan, presented at the International Communication Association conference, Toronto, 29 May 2023.
The Filter in Our (?) Heads: Digital Media and PolarisationAxel Bruns
Invited presentation in a seminar series organised by the Centre for Deliberative Democracy & Global Governance at the University of Canberra, the QUT Digital Media Research Centre, and the News and Media Research Centre at the University of Canberra.
Gatewatching 5: Weaponising Newssharing: ‘Fake News’ and Other MalinformationAxel Bruns
Lecture 5 in the course From Gatekeeping to Gatewatching: News and Journalism in the Digital Age.
This lecture series addresses the continuing transformation of the production and consumption of journalism in the contemporary media environment. It provides a brief history of the impact of participatory online news production and engagement practices – from the first wave of citizen journalism to the social media platforms of today – on how news content is disseminated and experienced; examines reactive and proactive responses to these changes by news organisations and journalists; and explores the longer-term impact of these developments on the public sphere, touching on the power of social media platforms and their role in shaping their users’ information diets.
Readings are largely drawn from Gatewatching and News Curation: Journalism, Social Media, and the Public Sphere (Bruns, 2018), with additional readings recommended for selected lectures.
Reading for this lecture:
Bruns, A., Harrington, S., & Hurcombe, E. (2021). Coronavirus Conspiracy Theories: Tracing Misinformation Trajectories from the Fringes to the Mainstream. In M. Lewis, E. Govender, & K. Holland (Eds.), Communicating COVID-19: Interdisciplinary Perspectives (pp. 229–249). Springer. https://doi.org/10.1007/978-3-030-79735-5_12
Gatewatching 10: New(s) Publics in the Public SphereAxel Bruns
Lecture 10 in the course From Gatekeeping to Gatewatching: News and Journalism in the Digital Age.
This lecture series addresses the continuing transformation of the production and consumption of journalism in the contemporary media environment. It provides a brief history of the impact of participatory online news production and engagement practices – from the first wave of citizen journalism to the social media platforms of today – on how news content is disseminated and experienced; examines reactive and proactive responses to these changes by news organisations and journalists; and explores the longer-term impact of these developments on the public sphere, touching on the power of social media platforms and their role in shaping their users’ information diets.
Readings are largely drawn from Gatewatching and News Curation: Journalism, Social Media, and the Public Sphere (Bruns, 2018), with additional readings recommended for selected lectures.
Reading for this lecture:
Bruns, A. (2018). New(s) Publics in the Public Sphere. Gatewatching and News Curation: Journalism, Social Media, and the Public Sphere. Ch. 8. Peter Lang.
Gatewatching 4: Random Acts of Gatewatching: Everyday Newssharing PracticesAxel Bruns
Lecture 4 in the course From Gatekeeping to Gatewatching: News and Journalism in the Digital Age.
This lecture series addresses the continuing transformation of the production and consumption of journalism in the contemporary media environment. It provides a brief history of the impact of participatory online news production and engagement practices – from the first wave of citizen journalism to the social media platforms of today – on how news content is disseminated and experienced; examines reactive and proactive responses to these changes by news organisations and journalists; and explores the longer-term impact of these developments on the public sphere, touching on the power of social media platforms and their role in shaping their users’ information diets.
Readings are largely drawn from Gatewatching and News Curation: Journalism, Social Media, and the Public Sphere (Bruns, 2018), with additional readings recommended for selected lectures.
Reading for this lecture:
Bruns, A. (2018). Random Acts of Gatewatching: Everyday Newssharing Practices. Gatewatching and News Curation: Journalism, Social Media, and the Public Sphere. Ch. 4. Peter Lang.
Gatewatching 11: Echo Chambers? Filter Bubbles? Reviewing the EvidenceAxel Bruns
Lecture 11 in the course From Gatekeeping to Gatewatching: News and Journalism in the Digital Age.
This lecture series addresses the continuing transformation of the production and consumption of journalism in the contemporary media environment. It provides a brief history of the impact of participatory online news production and engagement practices – from the first wave of citizen journalism to the social media platforms of today – on how news content is disseminated and experienced; examines reactive and proactive responses to these changes by news organisations and journalists; and explores the longer-term impact of these developments on the public sphere, touching on the power of social media platforms and their role in shaping their users’ information diets.
Readings are largely drawn from Gatewatching and News Curation: Journalism, Social Media, and the Public Sphere (Bruns, 2018), with additional readings recommended for selected lectures.
Reading for this lecture:
Bruns, A. (2022). Echo Chambers? Filter Bubbles? The Misleading Metaphors That Obscure the Real Problem. In M. Pérez-Escolar & J. M. Noguera-Vivo (Eds.), Hate Speech and Polarization in Participatory Society (pp. 33–48). Routledge. https://doi.org/10.4324/9781003109891-4
Gatewatching 1: Introduction: What’s So Different about Journalism Today?Axel Bruns
Lecture 1 in the course From Gatekeeping to Gatewatching: News and Journalism in the Digital Age.
This lecture series addresses the continuing transformation of the production and consumption of journalism in the contemporary media environment. It provides a brief history of the impact of participatory online news production and engagement practices – from the first wave of citizen journalism to the social media platforms of today – on how news content is disseminated and experienced; examines reactive and proactive responses to these changes by news organisations and journalists; and explores the longer-term impact of these developments on the public sphere, touching on the power of social media platforms and their role in shaping their users’ information diets.
Readings are largely drawn from Gatewatching and News Curation: Journalism, Social Media, and the Public Sphere (Bruns, 2018), with additional readings recommended for selected lectures.
Reading for this lecture:
Bruns, A. (2018). Introduction. Gatewatching and News Curation: Journalism, Social Media, and the Public Sphere. Ch. 1. Peter Lang.
Lecture 8 in the course From Gatekeeping to Gatewatching: News and Journalism in the Digital Age.
This lecture series addresses the continuing transformation of the production and consumption of journalism in the contemporary media environment. It provides a brief history of the impact of participatory online news production and engagement practices – from the first wave of citizen journalism to the social media platforms of today – on how news content is disseminated and experienced; examines reactive and proactive responses to these changes by news organisations and journalists; and explores the longer-term impact of these developments on the public sphere, touching on the power of social media platforms and their role in shaping their users’ information diets.
Readings are largely drawn from Gatewatching and News Curation: Journalism, Social Media, and the Public Sphere (Bruns, 2018), with additional readings recommended for selected lectures.
Reading for this lecture:
Bruns, A. (2018). Hybrid News Coverage: Liveblogs. Gatewatching and News Curation: Journalism, Social Media, and the Public Sphere. Ch. 7. Peter Lang.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
With each of the past 3 Ruby releases, YJIT has delivered higher and higher performance. However, we are seeing diminishing returns, because as JIT-compiled code becomes faster, it makes up less and less of the total execution time, which is now becoming dominated by C function calls. As such, it may appear like there is a fundamental limit to Ruby’s performance.
In the first half of the 20th century, some early airplane designers thought that the speed of sound was a fundamental limit on the speed reachable by airplanes, thus coining the term “sound barrier”. This limit was eventually overcome, as it became understood that airflow behaves differently at supersonic speeds.
In order to break the Ruby performance barrier, it will be necessary to reduce the dependency on C extensions, and start writing more gems in pure Ruby code. In this talk, I want to look at this problem more in depth, and explore how YJIT can help enable writing pure-Ruby software that delivers high performance levels.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host