The PowerPoint template is useful tool in presenting information regarding the effective conflict management at workplace. The conflict management is vital tool that helps in handling confrontation tactfully and constructively. The purpose is to get positive result from disputes and disagreements existing at workplace. The agenda of the template is effective management of various conflicts occurring in the organization. The purpose is to reduce, eliminate or resolve conflicts existing in organization. It covers details regarding making employees capable enough in handling conflicts existing at workplace by providing them assistance program and training. The template covers details regarding the current conflicts existing in organization. These conflicts are interpersonal conflicts, poor management practices, harassment, and discrimination-based conflicts, etc. It covers details regarding the department wise reporting and statistics associated to workplace conflicts. The template covers information regarding conflicts analysis by determine the impact of conflicts on firms performance. It caters details regarding the conflict assessment matrix to assess severity, probability of conflicts, conflict management worksheet and action plan. It covers information regarding the conflict management system comprising of conflict management model, addressing appropriate conflict management style at workplace, determining ways for conflicts reduction, and determine ways how interpersonal conflict at workplace. The template comprises details regarding the employee conflict assistance in terms of employee conflict prevent, employee assistance program, employee conflict handling training. The overall impact of conflict management is assessed. https://bit.ly/3aD6H6X

1. 1
Effective Conflict
Management
at Workplace
Your Company Name

2. Agenda for Effective Conflict Management at Workplace
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Effective management of various conflicts occurring in the organization. The
purpose is to reduce, eliminate, or resolve the conflict in the organization.
Making employees capable enough in handling the conflicts existing
at workplace by providing them assistance program, training.
Add text here
Add text here

3. Table of Contents
for Effective Conflict Management at Workplace
3
› What are Current Conflicts
Existing Organization?
› Department Wise Reporting of
Conflicts
› Statistics Related to Conflict in
Workplace
Identifying Conflicts
Analyzing Conflicts
Conflict Management Systems
Helping Employees Handle Conflicts
Overall Impact of Conflict Management
› Impact of Conflicts on Firm’s
Performance
› Conflict Assessment Matrix in
Organization
› Conflict Management Worksheet
› Conflict Management Action Plan
› Employee Conflict
Prevention
› Employee Assistance
Program
› Employee Conflict
Handling Training
› Conflict Management Model
› Selecting Appropriate Conflict
Management Style at Workplace
› Ways to Reduce Conflicts
› How to Handle Interpersonal Conflict
at Workplace

4. Identifying Conflicts
• What are Current Conflicts Existing Organization?
• Department Wise Reporting of Conflicts
• Statistics Related to Conflict in Workplace
4

5. What are Current Conflicts Existing Organization (Option 1/2 )
The purpose of this slide is to provide information regarding various conflicts that are existing in the organization. The prevailing conflicts are – interpersonal conflict, conflict due to poor management skill, harassment and discrimination.
5
Workplace Conflicts Interpersonal Conflict – Team conflict
Management Practices – poor working conditions,
abuse of authority, weak management leadership
Human Resource – Power, status,
emotional threat
Harassment – Bullying coworkers
Discrimination Based Conflicts – Discrimination
based on gender identity
Interpersonal
Conflict
Management
Practices
Discrimination
Harrasment
Employee
Turnover
34%
28%
15%
13%
10%
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6. What are Current Conflicts Existing Organization (Option 2/2 )
The purpose of this slide is to provide information regarding various conflicts that are existing in the organization. The prevailing conflicts are – interpersonal conflict, conflict due to poor management skill, harassment and discrimination.
6
Workplace Conflicts
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Poor working conditions, abuse of
authority, weak management leadership
Bullying coworkers
Human Resource – power,
status, emotional threat
Discrimination Based
Conflicts – discrimination
based on gender identity
Interpersonal
Conflict
Management
Practices
Discrimination
Harrasment
Employee
Turnover
34%
28%
15%
13%
10%
Team conflict

7. Department Wise Reporting of Conflicts
7
This slide provides information regarding reporting of various conflicts department wise that happened in last two years in terms of harassment and discrimination.
Employees reporting being the victim of harassment and discrimination within last 2 years.
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29%
26%
23%
18%
16%
12%
0%
10%
20%
30%
40%
Department 1 Department 2 Department 3
Harassment Discrimination

8. Statistics Related to Conflict in Workplace (Option 1/2 )
8
The slide provides information regarding the statistics demonstrating how persistent are the conflicts at the workplace and are disrupting the flow of work.
2.2 hours per week is the average time spend
by US employees on workplace conflicts
10% of workplace conflict cause
project failures
35% of conflicts are caused by stress at
workplace
30% of employees deal with conflicts
on regular basis.
$360 billion in paid hours is the amount
which is lost due to workplace conflicts
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9. Statistics Related to Conflict in Workplace (Option 2/2 )
9
The slide provides information regarding the statistics demonstrating how persistent are the conflicts at the workplace and are disrupting the flow of work.
01
02
0304
05
06
2.2 hours per week is the average
time spend by US employees on
workplace conflicts
$360 billion in paid hours is
the amount which is lost due
to workplace conflicts
35% of conflicts are caused by
stress at workplace
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to your needs and capture your
audience's attention.
10% of workplace conflict
cause project failures
30% of employees deal with
conflicts on regular basis.
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10. Analyzing Conflicts
• Impact of Conflicts on Firm’s Performance
• Conflict Assessment Matrix in Organization
• Conflict Management Worksheet
• Conflict Management Action Plan
10

11. Impact of Conflicts on Firm’s Performance
11
The conflicts have negative repercussions on organization as well as people associated to it. This slide information regarding the impact of conflicts on overall firm’s performance.
• Poor management leading to low morale
• Disengaged employees
• Turnover rate is increased to 25%
• Add text here
• Stress at working environment is increased by 18%
• Workplace clashing increased by 15%
• Project creating tight deadlines
• Add Text Here
Workplace
• Bullying coworkers' incidents increased by 21%
• Poor management
• Add text here
• Add text here
Employees
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Increased Employee Attrition

12. Conflict Assessment Matrix in Organization
12
The conflict assessment matrix is an effective tool that helps in evaluating conflicts by considering the probability of conflict to happen against the severity linked with potential conflict available.
Very
Likely
Likely Conflict 1
Unlikely Conflict 2 Conflict 3
Very
Unlikely
Conflict 4
Extremely
Unlikely
Minor Limited Serious Very Serious Catastrophic
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Likelihood
Severity

13. Conflict Management Worksheet
The conflict management worksheet will help in keeping the track of various issues(concerns) that are existing in the firm by looking at the initial level of conflict associated with them.
Conflict
Priority (1-5)
Identified
Issue
Initial Issue
Status
Conflict
Likelihood
Conflict
Severity
Implement
Controls
Responsible
Person
1 Team Conflict Low Likely Serious Facilitating compromise Add text here
1
Interpersonal
disagreements
Moderate Unlikely Limited Active Listening Add text here
3 Add text here Add text here Add text here Add text here Add text here Add text here
3 Add text here Add text here Add text here Add text here Add text here Add text here
4 Add text here Add text here Add text here Add text here Add text here Add text here
4 Add text here Add text here Add text here Add text here Add text here Add text here
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14. Conflict Management Action Plan
14
The conflict management action plan will help in keeping the track of various potential issues that are existing in the firm. The person responsible in handling the conflicts will keep track of the duration in which issues are resolved.
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Conflict Identification Issue Treatment
Event Action Plan Person Responsible Resolve Date
Failure in project delivery due
to interpersonal disagreements
Compromise Facilitating compromise Team Leader 4 Nov 2019
Failure to meet compliance
obligations
Avoid
Develop and implement
compliance monitoring process
Add text here 12 Dec 2019
Add text here Add text here Add text here Add text here Add text here
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Add text here Add text here Add text here Add text here Add text here

15. Conflict Management Systems
• Conflict Management Model
• Selecting Appropriate Conflict Management Style at Workplace
• Ways to Reduce Conflicts
• How to Handle Interpersonal Conflict at Workplace
15

16. Conflict Management Model
16
The conflict management aims in minimizing the affect of conflicts at all levels. The model comprises of various conflict management styles that are determined based on assertiveness and cooperativeness.
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Competition Collaboration
Avoidance Accommodation
Non-Cooperative Cooperative
Non-AssertiveAssertive
Compromise

17. Selecting Appropriate Conflict Management Style at Workplace
The firm can handle various conflicts existing at the workplace by choosing the appropriate conflicting style in terms of avoiding, accommodate, compromise, collaborate or compete.
Conflicting
Style
Description
Importance of
Issue
Trust Between
Both Parties
Limitations
Avoiding the conflict
• Conflict is small
• Relationships are stake
• No power in hand
Not important Low
• Postponing conflicts lead
to impede relationship
among parties
Accommodate
• Resolving conflict without
hurting relationship with
other party
Fairly unimportant issue Extremely important • Loss of credibility
Compromise
• Time saving by reaching
midway resolution parts of
difficult issues
Moderately important issue Important
• Not acceptable in long
term
Collaborate
• Teamwork cooperation to
achieve goals and creative
solutions satisfying both
parties
Important Issues Important
• Requires lot of time and
energy
Compete
• Used in case of immediate
decisions requirement
Extremely important Low • Damage relationships
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18. Ways to Reduce Conflicts
18
The manager can minimize conflicts at workplace by performing activities mentioned in the slide such as training of employees, regular meetings and anonymous suggestion box, etc.
Employees Training
• Every manager needs to be provided training in interpersonal communication, conflict management, and
delegation of authority.
• Your Text Here
• Your Text Here
Regular Meetings
• The higher authority needs to inform the subordinates about new initiatives to be taken and
progress of ongoing programs by conducting meetings at regular intervals. Your Text Here
• Your Text Here
Anonymous Suggestion Box
• Provide the employees with boxes in which they can provide their suggestions.
• Your Text Here
• Your Text Here
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19. How to Handle Interpersonal Conflict at Workplace (Option 1/2 )
19
The firm can handle its interpersonal conflicts that are existing due to disagreement between two or more parties at workplace. Active listening and facilitating compromise are the methods through which conflicts can be resolved.
Active Listening
• Time – Give other person time to express
• Concentration – focusing on what other is saying. Avoid linking what you hearing to own experiences,
feelings and opinions
• Non – verbal cues – Pay attention to cues like smiling, nodding, making positive eye contact to
encourage other person
• Open questioning – encourage other person to express
Facilitating Compromise
• Ensure facilitator to be completely neutral
• Asking both parties to what they want from compromise
• Ensuring communication does not dissolve into argument
• Creating free atmosphere to talk freely
• Add text here
• Add text here
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20. How to Handle Interpersonal Conflict at Workplace (Option 2/2 )
20
The firm can handle its interpersonal conflicts that are existing due to disagreement between two or more parties at workplace. Active listening and facilitating compromise are the methods through which conflicts can be resolved.
Active Listening
Time – Give other person time to express
Concentration – focusing on what other is saying. Avoid linking what you hearing to own
experiences, feelings and opinions
Non – verbal cues – Pay attention to cues like smiling, nodding, making positive eye contact to
encourage other person
Open questioning – encourage other person to express
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Facilitating Compromise
Ensure facilitator to be completely neutral
Asking both parties to what they want from compromise
Ensuring communication does not dissolve into argument
Creating free atmosphere to talk freely
Add Text Here

21. Helping Employees Handle Conflicts
• Employee Conflict Prevention
• Employee Assistance Program
• Employee Conflict Handling Training
21

22. Services Communication Mode Frequency
Face-to-face consultations Offline Quarterly
Personal/family, work related, substance abuse and
emotional health issues
Offline Need based
Provide Web-based education and self-help
materials
Online Add text here
Legal consultations Online Add text here
Add text here Add text here Add text here
Add text here Add text here Add text here
Add text here Add text here Add text here
Employee Conflict Prevention
22
The firm can help the employee in handling conflict by providing services such as face to face consultations, legal consultations, etc.
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23. Services Communication Mode Cost Comments
Critical incident stress debriefings (CISD) Online $150 per employee Add text here
Consult on workplace violence Face to Face Add text here Add text here
Promote workplace wellness and health Add text here Add text here Add text here
Offer regulatory compliance services Add text here Add text here Add text here
Add text here Add text here Add text here Add text here
Add text here Add text here Add text here Add text here
Employee Assistance Program (1/2)
The employee assistance program will help the employees in to support their well being in the workplace. This will help the employee to handle critical situations during conflicts.
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24. Employee Assistance Program (2/2)
The employee assistance program will help employees in enhancing their well being at workplace and enable them to handle conflict situations. This program will render services like clinical services, work and life services and employer services, etc.
24
Clinical Services
Face-to-face consultations
Personal/family, work related , substance
abuse and emotional health issues
Add text here
Add text here
Add text here
Add text here
Work & Life Services
Child/elder care consultation and referral
Legal consultations
Financial consultations
Concierge services
Add text here
Add text here
Employer Services
Management consultations
Formal referrals
Critical incident stress debriefings
(CISD)
Training and organizational
development
Add text here
Add text here
Online Resources
Articles, content and interactive tools for wellness,
emotional health, work, life, financial and legal issues
Offline Resources
Wellness Expert, Consultant
Add text here
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25. Level 1 Level 2
• Self assessment tools
• 3 hours class
• 3 online modules
• $150 per employee
• 7 hour blended real time online class
• 3 – in person seminars
• $250 per employee
• Self assessment tools
• 4 hours class
• 7 online modules
• One on One evaluation
• $150 per employee
• 4 hour blended real time online class
• 3 coaching sessions
• $250 per employee
• Self assessment tools
• 4 hours class
• 3 online modules
• Role playing
• $150 per employee
• 3 hour blended real time online class
• 3 coaching sessions
• 3-hour role playing
• $250 per employee
• Self assessment tools
• 4 30 min. podcasts
• 3 online modules
• Role playing
• $150 per employee
• 5 hour blended real time online class
• 3 in person seminars
• 3-hour role playing
• $250 per employee
Employee Conflict Handling Training (Option 1/2 )
The firm can provide a training program in order to make the employees capable enough in handling conflicts. The training provided will be external and will be charged to the firm on per employee basis. The training include sessions such as – active listening, party directed mediation, etc.
Packages
Active Listening
(Summarizing and asking,
clarifying questions)
Mediation(stage 1)
Dealing with emotions Storytelling
Party Directed Mediation
Brainstorming and evaluation between both
parties in a joint session with a mediator involved
Party Directed Mediation(Advanced)
Brainstorming and evaluation between both parties in a joint
session without a mediator
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26. Employee Conflict Handling Training (Option 2/2 )
The firm can provide a training program in order to make the employees capable enough in handling conflicts. The training provided will be external and will be charged to the firm on per employee basis. The training include sessions such as – active listening, party directed mediation, etc.
Level 1 Level 2
• Self assessment tools
• 3 hours class
• 3 online modules
• $150 per employee
• 7 hour blended real time
online class
• 3 – in person seminars
• $250 per employee
• Self assessment tools 4
hours class
• 7 online modules
• One on One evaluation
• $150 per employee
• 4 hour blended real time
online class
• 3 coaching sessions
• $250 per employee
• Self assessment tools
• 4 hours class
• 3 online modules
• Role playing
• $150 per employee
• 3 hour blended real time
online class
• 3 coaching sessions
• 3-hour role playing
• $250 per employee
• Self assessment tools
• 4 30 min. podcasts
• 3 online modules
• Role playing
• $150 per employee
• 5 hour blended real time
online class
• 3 in person seminars
• 3-hour role playing
• $250 per employee
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Packages
Active Listening
(summarizing and asking,
clarifying questions)
Mediation (Stage 1)
Dealing with emotions
Storytelling
Party Directed
Mediation
Brainstorming and evaluation
between both parties in a joint
session with a mediator involved
Party Directed Mediation
(Advanced)
Brainstorming and evaluation between both
parties in a joint session without a mediator

27. Overall Impact of Conflict Management
• Add Text Here
• Add Text Here
• Add Text Here
27

28. Overall Impact of Conflict Management
The overall impact of conflict management has put positive impact on the organization. This slide provides the information regarding the key benefits of the successful implementation of conflict management.
28
10% reduction in
workplace clashing
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5% reduction in employee
disengagement
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your needs and capture your
audience's attention.
8% reduction in
discrimination incident
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audience's attention.
11% reduction in bullying
co-workers incidents
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audience's attention.
01
0203
04
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29. Icons Slide for Effective Conflict Management at Workplace
29

30. 30
Additional
Slides

31. Our Mission
31
Vision
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Goal
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Mission
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32. About Us
32
Values Client
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needs and capture your audience's attention.
Preferred by Many
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Target Audiences
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33. Target
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34. Comparison
34
Social Media Users in USA Social media Users in Canada
52% 37%
82%22%
72%32%
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35. Post It Notes
35
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36. Dashboard
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25%
Low
50%
Medium High
90%

37. Timeline
37
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2018
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2019
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2017
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2020
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2021

38. 30 60 90 Days Plan
38
30
Days Plan
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60
Days Plan
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90
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39. Thanks for watching!
39
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Contact Number
0123456789
Email Address
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