Nature and Process of Communication

1. ORAL
COMMUNICATION IN
CONTEXT

2. What is Oral Communication?
-According to Oxford Dictionary ORALmeans:
“ Spoken rather than written, verbal”
“Relating to the mouth”
:-And COMMUNICATION means:
“The exchanging of information by speaking, writing, or using some
other medium”

3. Forms of Oral Communication
1. Informal
2. Formal

4. Importance of Oral Communication
1. Improve your own academic
performance.
2. Increase your employment
options.

5. Communication Process

6. What is communication process?
“Transmission of a message from a sender to a receiver in an
understandable manner.”
• The communication process is a guide toward realizing effective
communication.
• Effective communication leads to understanding.

7. Components of Communication
• The communication process is made up of four (4) key
components.
• Those components include encoding, medium of transmission,
decoding, and feedback. Sender and Receiver are also a part of it.
Sender Message Receiver
Feedback

8. The Communication Model
Context

9. The Communication Process
1. The Communicator (Sender):
Communication originates from the
sender. He realizes the need for
conveying something to someone
else. He has a purpose of
communicating some information
to one or more persons.

10. The Communication Process
2. Encoding: Encoding means
putting message into code. A
message is initiated by encoding a
thought. The communicator
encodes the information to be
transmitted and might take the
form of verbal words, gestures or
physical expression.

11. The Communication Process
3. The Message: A message is the
output of encoding the process
and it must be unambiguously
understood by the receiver.
Message must be clear and
precise.

12. The Communication Process
4. The Channel: The message is
transmitted through the
appropriate channel. The common
channels include printed pages,
face-to –face discussions and
telephone lines. Here, proper
choice of channel is vital for
effective communication.

13. The Communication Process
4. The Channel: The message is
transmitted through the
appropriate channel. The common
channels include printed pages,
face-to –face discussions and
telephone lines. Here, proper
choice of channel is vital for
effective communication.

14. The Communication Process
5. Decoding: It refers to finding
the meaning of something
conveyed in code. It is the
process by which the receiver
interprets the message and it is
very pivotal for understanding the
message.

15. The Communication Process
6. The Receiver: Communication
requires at least a couple of
people, the sender and the
receiver. One ‘encodes’ and the
other ‘decodes’ the message. It
will be complete only when the
receiver perceives the message
intact. The receiver must decode
the message without distortion.

16. The Communication Process
7. Feedback: It refers to the
reaction of the receiver. Feedback
enables the sender to know
whether his message is received
and interpreted correctly or not.

17. The Communication Process
8. Noise: It is the enemy of the
feedback and may occur at any
stage of the communication
process and distort the message.
It hinders proper communication.

18. The Communication Process
9. Context: It is the environment
where communication takes place.

19. NATURE OF
COMMUNICATION

20. 1. Communication is a
process.

21. 2. Communication occurs
between two or more
people.

22. 3. Communication can be
expressed through written or
spoken words, actions, or both
spoken words and nonverbal
actions at the same time.