A result oriented Professional with total 8+ years of Progressive experience, Strong Operational Experience of 6 years across diverse restaurant formats and 2 years in sales & marketing
• Worked in the field of Restaurant & Catering operations, Operations Planning, People Management, Business Analysis, Category Analysis and Merchandise Co-ordination
• Effective Negotiator, Buying & Category management
• Expertise in finalizing store location, layout planning
• New Store set up
• Crisis Management
• Business strategy- planning and implementation
• Business development –new ideas & markets
• Building and managing empowered teams.
• Excellent communication, inter personal, presentation, analytical, liaison and problem solving skills with the ability to work in multi-cultural environment.
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Resume
1. S.V. SIVANANDA REDDY
New Asha Chs Ltd,
Flat No-1, Plot No-88-B, Ground Floor,
Sion West, Mumbai – 400022.
(M): +91 9972736676
E-mail: sv.sivanandareddy@gmail.com
Height: 165 cm; Weight: 65 kg; Vision: Normal
Objective: To seek a position in this Industry where my expertise and
interpersonal skills will be effectively utilized
Professional Qualification
2010 Completed 6-month a Diploma in Aviation and Hospitality
Management from AHA (Air Hostess Academy), Bangalore
2010 Certificate in Galileo, Fidelio and Red Cross Training.
2008 PGDCA from Universal Computers from Porumamilla (A.P)
Education Qualification
2009 Completed B.Sc (Computers) with 1st division from Sri Venkateshwra
Degree College,Kadapa (A.P)
2006 Completed class XII (Math’s) Group with a 1st division from Sri Sai
Ram Jr College,Kadapa (A.P)
2004 Completed Class X with 1st division from Fatima E.M High School ,
Badvel (A.P)
SYNOPSIS
• A result oriented Professional with total 8+ years of Progressive
experience, Strong Operational Experience of 6 years across diverse
restaurant formats and 2 years in sales & marketing
• Worked in the field of Restaurant & Catering operations, Operations
Planning, People Management, Business Analysis, Category Analysis
and Merchandise Co-ordination
• Effective Negotiator, Buying & Category management
• Expertise in finalizing store location, layout planning
• New Store set up
• Crisis Management
• Business strategy- planning and implementation
• Business development –new ideas & markets
• Building and managing empowered teams.
• Excellent communication, inter personal, presentation, analytical, liaison
and problem solving skills with the ability to work in multi-cultural
environment.
2. Work Experience
Janta Meals
Head of Operations JAN-16 to Present
Working as a Business Head of Operations at Janta Meals (In partnership with
Akshay Patra and TATATrust ).
Its a NGO based company and basically to provide wholesome, hygienic
& nutritional meal at affordable prices.
We offer Rs - 20/- per thali.
Kitchens serve piping hot food to outlets in low income areas like factories
construction sites, schools & NGO’S.
Ginger Spice Hospitalities
Operations Manager & Catering Head FEB-14 to DEC-15
Accountable for managing & ensuring efficient functioning of the administrative
functions and. Responsible for delivering quality service and administrative
support to all employees.
Handled 10 Corporate Outlets
Handled a team of 150+ people.
In charge for the Existing Companies and coordinating with the Clients.
Coordinating with the New Clients for New Orders.
Overseas the smooth operation of outlet under my control
Responsible for achieving the sales targets (as per budget) for Corporate
Outlet.
Responsible for the budgeted cost for beverages and food
Ensuring that outlet staff produces product consistency as per SOP
Speaking to the customers and taking their feedback and work with
Operation team to satisfy the customers.
Prepare weekly schedules and delegate it accordingly.
Training the staffs whenever necessary.
Collect all the require information on products, business strategy, service
Standards and share with CEO.
Coordinate with Marriage Halls, Convention Halls, Auditorium Halls, Event
Organizers for Out Door Catering.
Preparing Business Review Meeting for monthly basis and explain to
CEO.
Monitoring the effectiveness of the staffing and their appraisals.
3. Conducting audit check of inventory as frequent as possible in order to
avoid any cash or any inventory pilferage to the company.
Implementing any promotional activities properly as per the Marketing
department and getting feedback about the promotions and passing it to
the concerned authorities.
Addressing all the customers’ complaints.
Previous Experience
Vasudev Adigas
Deputy Manager in Catering Operations, Feb -12 to Jan-14
Accountable for managing & ensuring efficient functioning of the administrative
functions and. Responsible for delivering quality service and administrative
support to all employees.
Handled 19 Corporate Outlets
Handled a team of 350+ people.
In charge for the Existing Companies and coordinating with the Clients.
Coordinating with the New Clients for New Orders.
Overseas the smooth operation of outlet under my control
Responsible for achieving the sales targets (as per budget) for Corporate
Outlet.
Responsible for the budgeted cost for beverages and food
Ensuring that outlet staff produces product consistency as per SOP
Monitoring for proper service procedure of food and beverage for the
Customers.
Speaking to the customers and taking their feedback and work with
Operation team to satisfy the customers.
Prepare weekly schedules and delegate it accordingly.
Training the staffs whenever necessary.
Collect all the require information on products, business strategy, service
Standards and share with Catering Head.
Coordinate with Marriage Halls, Convention Halls, Auditorium Halls, Event
Organizers for Out Door Catering.
4. Pizza Papa John’s
Restaurant General Manager May-09 to Jan-12
Accountable for managing & ensuring efficient functioning of the administrative
functions and. Responsible for delivering quality service and administrative
support to all employees.
Handled two outlets of Papa John’s Jayanagar & RT Nagar outlet
Handled a team of 47 people.
Overseas the smooth operation of outlet under my control
Responsible for achieving the sales targets (as per budget) for outlet.
Responsible for the budgeted cost for beverages and food
Ensuring that outlet staff produces product consistency as per SOP
Monitoring for proper service procedure of food and beverage for the
customers.
Preparing MIS and P & L reports.
Responsible for the budgeted COGS for beverages and food.
Speaking to the customers and taking their feedback and work with
Operation team to satisfy the customers.
Prepare weekly schedules and delegate it accordingly.
Coordinate with supply chain for the store requirements and maintaining
proper inventory
Training the staffs whenever necessary.
Collect all the require information on products, business strategy, service
standards and share with Area Manager.
Coordinate with Business Development Manager, Area Manager for
Outdoor Catering.
Preparing Business Review Meeting for monthly basis and explain to
Area Manager.
Monitoring the effectiveness of the staffing and their appraisals.
Conducting audit check of inventory as frequent as possible in order to
avoid any cash or any inventory pilferage to the company.
Implementing any promotional activities properly as per the Marketing
department and getting feedback about the promotions and passing it to
the concerned authorities.
Addressing all the customers’ complaints.
In charge for Local Store Marketing activities like Bike parade, leafleting
and ODC’s.
Warehouse inventory, stock indent, and stock management
5. Key Achievements
Achieved 10 % Increase Sale on same store growth in Bangalore
compare to last Year Sale %
Achieved 15 % Increase Profit on same store growth in Bangalore
compare to last Year Profit %
Achieved by control food cost by 30% to 27%
Co-curricular Activities
Participated in Science fair in the memory of Kalpana Chawla
Hobbies and Interests
Listening to Music
Playing Cricket
Swimming
Personal Details
Date of Birth : June 24, 1989
Passport No : H 5173583
Gender : Male
Nationality : Indian
Marital Status : Unmarried
Languages Known : Telugu, Hindi, English & Kannada
REFERENCES
Available on request