resume

1. Anantha sai Yadlapalli Plot no:420, Beeramguda,Hyderabad
Mobile :09491688400, nmadhusai@gmail.com
Professional Summary
8.9 years of experience in Data warehouse projects with skills in abinitio, Informatica, Linux, shell scripting,
Teradata,DB2,BMC remedy, PICCT,Toad and Autosys specialized in 2nd level production support which involves code fixes,
major enhancements using ETL tools.
Education
 Passed 10th class (CBSE) with 85% aggregate score.
 Board of intermediate (A.P) : 92.2%
 Bachelor of Technology in Chemical Engineering (May 2007) from Jawaharlal Nehru Technology University. First
division with 85.2%.
 Pursuing MBA from IGNOU in distance mode.
Professional Affiliations
 Professional ITIL V3 foundation certified and gearing up for next level of ITIL framework certifications.
 Completed level1 and advanced certifications in Informatica.
 ITIL certifications framed by Infosys.(Incident, change, release ,configuration management related topics)
CoreQualifications
 Results-oriented
 Operations management
 Client-focused
 Change management
 Incident Management
 Problem Management
 Quick learner
Experience
Systems analyst/Shift lead:
October 2007 toDecember 2012
Infosys Limited – Hyderabad/Pune,Telangana
Project Title : Wachovia Corporation, Charlotte ,USA
Responsibilities Includes :
 Development of code after gathering the requirements from the users for the ETL process in Ab -Initio. The data
warehousing tool enables faster and more organized development in processing of the mission critical and
complex data used by the bank.
 Scheduling of the jobs is done with the help of Autosys scheduler tool. Our role is to ensure that the entire
scheduled job has completed successfully for that day. The entire ETL graphs are executed with the help of jobs.
We also work on existing jobs and also insert some new jils based on requirement.

2.  Providing Incident Support, Preparing Root cause analysis for all the failures/issues that occur and finding
permanent resolution for the same.
 Effective problem resolution within the SLA.
 Formulating Plans (Test, Pre-Implementation, Implementation, and Post Implementation & Verification) for the
Production Code Fixes.
 Continuous support of the data warehousing process.
 Code/Bug-fixes for tickets raised by the clients.
 Analyzing, Developing & Deploying Ab Initio graphs and shell scripts & automating the system.
 Collection and Analysis of various metrics pertaining to the support effectiveness.
 Change Management activities -planning, implementing and coordinating changes. Attending Turnover Meetings
for the changes and new implementations going into the Production environment.
 Continuous interaction with the client for ongoing support activities.
 Managing offshore team and coordinating between Offshore - Onsite teams
 Mentoring new team members
Delivery Highlights & Key Achievements :
 Achieved high customer appreciations
 Achieved 4 consecutive times 7/7 Engagement Level Feedback from Client which is done on quarterly basics.
 Received many other Projects from Clients based on the Quality of Service we delivered as part of our Project.
 Received Many Shared success awards from Client.
Technology analyst/Technology lead:
January 2012 toAugust 2013
Infosys Limited – Hyderabad/Pune,Telangana
Project Title : Wellsfargo India Solutions Pvt Ltd, Hyderabad
Responsibilities Includes ;
 Ensuring end to end deliverables and keeping a pulse on the production environment.
 Resolution of the incidents to restore and providing inputs for the change & problem management.
 Preparation of monthly KPI reports, OPEX data and participation in the metrics meeting to baseline the KPI’s.
 Maintaining the KMDB to facilitate the team for first call resolution to the incidents so to enhance the response
times.
 Configuration controller to the project and participated in all the Audits (SAS,SOX compliance etc) and passed
Delivery Highlights & Key achievements:
 Have lead the team of 18 and mentor them to achieve high customer satisfaction for the newly taken project to
Infosys.
 Automated the effort tracking process using PAC macros and reports which was accoladed by the client and had
saved manual work from 8 hrs to 5mins.
 Developed reusabe documents on "Insync utility", "abinitio Inflate/deflate components" etc. and contributed
Kshop repositories to Infosys as part of knowledge sharing activity.
 Have received the prestigious Spot award from Infosys for performing excellence in the delivery.
Technology lead:
February 2013 to July 2014
Infosys Limited – Hyderabad/Pune,Telangana
Project Title : Charles Schwab, USA

3. Responsibilities Includes:
 It’s a brand new project which was came as a proposal to Infosys and we played a pivotal role in successfully
acquiring the project from the client.
 We were appreciated by the client in the initial phases of transition till the stabilized phase of the project for
ensuring the zero escalation support.
 This had added few more projects to the Infosys with an increased revenue.
 Ensuring end to end deliverables and keeping a pulse on the production environment.
 Resolution of the incidents to restore and providing inputs for the change & problem management
 Schedule the jobs using ESP tool.
 Preparation of monthly KPI reports, OPEX data and participation in the metrics meeting to baseline the KPI’s.
 Maintaining the KMDB to facilitate the team for first call resolution to the incidents so to enhance the response
times.
Delivery Highlights & Key achievements:
 Have automated the batch status notifications which had saved a manual effort from 60 minutes to 10minutes
and with complicated integration of the Informatica workflows status to that of TOAD.
 Automated the job dependency information using shell scripts has provided value add to the team in assessing
the quick downstream impacts and a proactive notification to the users.
 Analyzed data saving & compression techniques against decommissioned applications had reclaimed 1 TB of
space and brought accolades by the client.
Senior Technology specialist (technology lead):
August 2014 to till date
Infosys Limited – Hyderabad/Pune,Telangana
Responsibilities Includes:
 Ensure continuous improvements & day to day SLA deliverables be implemented with efficiency ·
 Formulated & framed processes that surround production support projects with standard & best practices of ITIL.
 Lead the team of 17 who were across two different locations (Banglore & Hyderabad) and maintained effective
BCP plans.
 Implemented performance tuning & better workload management, optimizing techniques with respect to abinitio,
Teradata & Autosys to facilitate100%SLA’s. Created and deployed major automations like “detection of
unprocessed file in warehouse”, “Cut over instructions during major OS migrations”, “Auto verification of autosys
calendar entries” etc, which helped to reduce many incidents on the production environment.
Delivery Highlights & Key achievements:
 Was sent to the client Onshore location (USA - Minneapolis & Charlotte) to collaborate the work efforts and
ensure to have best global delivery model.
 Have got many success awards for the various automations done on the platform.
 Have got the wellsfargo most prestigious award "Gold coin award" for successful project execution.
 A save of 10K dollars was achieved through various automation efforts and prevented 10% of incidents
proactively.
 Predictive analytics technique was applied to the project incident trends & SLA trends to design an analytical
dashboard that gives real time & forecast monitoring capabilities.this was built using tableau & shell.