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21st Century Skills for
Entry Level Workforce
Importance of 21st Century Skills
1 The skills to pay the bills: Returns to On-The-Job Soft Skills Training by Achyuta Adhvaryu, Namrata Kala
and Anant Nyshadham
• Trained Entry-Level workers are
20% more productive than their
counterparts.1
• 21st Century Skills training for
Entry-Level workers has ROI of
273% of the net cost.1
A study of over 1000 Entry-Level workers, published in February 2018,
suggests that:
Employers value Employability
Skills over Technical Skills.
However, focus of most
skilling programmes is just
the opposite!
Result Orientation
27%
Interpersonal Skills
18%
Logical Ability
10%
Cultural Fitment
8%
Communication
9%
Technical Skills
28%
Source: India Skills Report 2016
Employers want
21st Century Skills
Paradox of Skill Training Initiatives
Entry-Level workers can gain 21st Century Skills anytime, anywhere
Key Elements of the QuestApp Platform:
ṁ
Teaching Learning Material
Engaging aids for students and
facilitators to create an
experiential learning classroom
Digital Learning Content
Blended learning,
interactive, gamified
content for learners and
facilitators.
Real Time Analytics
Provides analytics on student
progress and performance to
the trainers and students
Learning Management System
Manage content, centres,
trainers and students;
discussion forum to improve
efficiency.
QuestApp Platform for 21st Century Skills
• QuestApp enables Entry-
Level workers to become
Self-Learners
• Self-Learners will continue
to learn even after the
training is completed
• Resulting in higher
productivity and improved
professional growth
Courses for 21st Century Skills:
Career
SkillsSELF
LEARNER
Life
Skills
Digital
Literacy
Entrepreneurship
Skills
Communicative
English
QuestApp Platform for 21st Century Skills
QuestApp Learning Outcomes
QuestApp provides skills and attributes to Entry-Level workers,
helping them become more productive and grow professionally faster
Interpersonal Skills
Self Awareness Critical Thinking
Relationship Building Communication
● Career Mind set
● Ready for workplace
● Grooming and
pleasing demeanour
● Problem solving
● Decision making
● Learning Ability
● Teamwork
● Leadership
● Negotiation
● Comprehension
● Presenting ideas
● Customer focus
21st
Century
Skills
Personal Skills
Gamified, interactive
platform and content
QuestApp Features
• Increased User Engagement
Multi-device access even
with slow internet
Continuous assessment and
growth checks
Trainer peer to peer learning
through Trainer Tribe
• Flipped Classroom Model
No need for external “Expert
Trainers”
Seamless integration in
existing training eco-system
• Access to Platform for Free
LMS to easily manage trainers,
students and courses
Real-time analytics on student
progress and performance
• Create Customized Courses
Create customized courses
from our library of 300+
hours of content
Upload your own Training
documents onto the platform
Benefits of adopting QuestApp
Entry-Level
workers
• Will stand-out as good performers against their peers without
skills training
• New hires will become productive faster and improve the
overall quality of the workforce
Trainers
• Manage centres, students and courses in an effortless manner
• Easily track student progress and performance
• Lifetime membership to Trainer Tribe for peer to peer learning
Organization
• Better communication skills and professionalism in customer
facing roles will improve brand image of the organization
• Till date, trained over 190,000 youth across the country
• In 2017-18, placed over 7,000 youth across various sectors
S. No. Sector # Placed Top Companies
1 Manufacturing 1,523 Honda, Maruti, Ashok Leyland
2 Retail 1,204 D’Mart, Reliance Fresh
3 Tele caller / BPO 943 Vodafone, Airtel
4 Quick Service Restaurants 712 Café Coffee Day, Burger King
5 Sales 377 Eureka Forbes
Testimonials from Industry
At the workplace, they do not
hesitate to take initiatives and
are committed to their job.
They are hardworking and gel
well when working in a team.
Nisha Negi
Radisson Hotels, Noida
Students have good
communication skills. They are
extremely confident when it
comes to customer interaction
and teamwork
Anuraag Srivastava
Diamant Triumph MetallPlastic Pvt. Ltd.
1. Content Creation Companies
2. Apps / Platforms for English
3. Workshop Based Training
• Create customized content from
scratch and transfer it to customer
• Provide access to platform for
additional cost
• QuestApp uses content from
its existing library
• Provide access to platform for
free
• Provide App for learning English
• Provide access to platform for
additional cost
• Cost per learner: INR 1,550 – 1,700
• QuestApp provides content
across multiple themes
• QuestApp provides access to its
platform for free
• Cost per learner: INR 500
• Provide trainers and content
• Primarily use PowerPoint and
classroom activities
• Cost per learner: INR 1,770 – 2,200
• QuestApp provide gamified,
interactive content and platform
to drive user engagement
• Cost per learner: INR 500
USP of QuestApp against competition
Deployment Models
Projector Model
Online model with 1 computer and
projector
• Computer and Projector
• Minimum Internet Speed: 1 Mbps
Training Centre Model (online)
Online model with 10 – 15
computers
• 10 – 15 Computers with LAN
• Minimum Internet Speed: 1 Mbps
Training Centre Model (Offline)
Offline model with 10 – 15
computers
• 10 – 15 Computers with LAN
• LearnPi: RaspberryPi based server
• Minimum Internet Speed: 1 Mbps
Mobile Training Centre Model
Self-Sufficient model with 10 – 15
Tablets
• 3 Bags with charging stations
• 10 – 15 Tablets
• LearnPi: RaspberryPi based server
• Power Bank
• Wi-Fi Router
QuestApp: Features under development
Avatars, Badges and
Reward Systems
Improved Community
Feature
New UI/UX
New update will be
released in December 2018Preview for Learners: https://invis.io/UBO2IJQW2ZT
Preview for Trainers: https://invis.io/5WO4XY3NH8B
Offering for Trainers
SELF
LEARNER
Course outline includes
● Understanding Self
● Understanding the Learner
● Facilitation Skills
● Active learning techniques for
managing 21st Century
Classroom
1. MasterCoach
- Meant for experienced trainers (1-2 years)
- 4 days face to face workshop
- 4 months cohort based, in-service online
course led by e-facilitator deployed through
QuestApp
Offering for Trainers
2. Trainer Tribe
- An online community of over 700 trainers
across the country
- Lifelong peer to peer learning opportunities
for trainers
Trainers who attend the program get the following:
• Tools and exercises designed to help trainers unlock their potential as facilitators
• A network of experts whom they can reach out to post course completion
Trainers will learn how to:
• Be an effective facilitator in the classroom and engage with students meaningfully
• Plan and grow in their professional career confidently
MasterCoach: Benefit to Trainers
Click Here to get more information about the MasterCoach Program
Click Play to see what our MasterCoaches have to say…
Since 2014 Quest has trained over
507 MasterCoaches from 18 states
“Master Coach was a fantastic experience. Now I am able to modify
the course content according to the needs of each group of trainees
& engage them better by designing exercises relevant for their roles.”
– Krishna Choudhury, Technical Trainer (Sales & Service) at
Mahindra dealership, JS Fourwheel Pvt. Ltd.
1. See a demo of the QuestApp platform
1. Discuss how QuestApp fits in your context
1. Visit a training centre to see the QuestApp live in action
1. Understand the QuestApp Pricing Models
Way Forward
1. See a demo of QuestApp
Platform
2. Discuss Free-of-Cost Pilot
in your context
3. Visit a training centre to
see QuestApp live in action
4. Understand the QuestApp
pricing models
Thank you!
www.questalliance.net
#108, 2nd Main
6th Cross, 1st Block
Koramangala
Bangalore 560 034
Ph +91 80 4098 3304
Twitter: @questalliance
www.facebook.com/questalliance
QuestApp Batch Level Analytics
QuestApp Student Level Analytics
Sample Lesson: Workplace Readiness
Preparing your Image
Classroom Teaching Learning Material
Quest Town Cards
Facilitator Manuals
Quest Actor Studio Cards
Student Workbooks
Click Play to
see a classroom
activity
We are the preferred partner of national and global corporates and
development agencies to design and implement long term
programs in the quality education and skills training sector
Our Partners
QuestApp Offering:
Use any combination of existing Quest Toolkits to design training
curriculum.
Product Offering Description
Digital Content on
QuestApp
Real-time Analytics
Trainer Tribe
On-boarding of trainers
and L&D team
Employer Database
(if required)
PDF versions of
Facilitator Manuals and
other training material
Access to LMS to
manage courses,
students etc.
LearnPi server for offline
access
Troubleshooting Support
Deployment Process
SELF
LEARNER
Pilot Scope Content Creation Content Deployment After Sales Support
a. Location of
deployment
b. Identification
of trainers and
students
a. Understand
customer’s
training
requirements
b. Demo session
to show
Quest
Platform
c. Discuss and
finalize
toolkits
a. Identify
deployment model
b. Hardware check
through Self-
Assessment tool
c. Create and share
login IDs
d. Training of trainers
/ L&D team
a. Troubleshooting
support for
duration of
engagement
b. On-boarding of
trainers on
Trainer Tribe for
lifetime
membership
c. Access to
continuous
upgrades on the
platform for the
duration of the
engagement
26
S. No. Pricing Model Description
1
Free of Cost Pilot Model:
Only charge for actual
expenses incurred during on-
boarding trainers
a. Create up to 30 logins to access QuestApp
b.Deployment of content
c. On-boarding of Trainers
d.Troubleshooting support for duration of pilot
2
Per User Fee Model:
INR 500 per user + 18% GST
Tax
Duration: 3 months
a. Develop training curriculum
b.Create logins to give access to QuestApp
c. On-boarding of trainers
d.Troubleshooting support
3
Projector Model:
Pricing model to be discussed
Duration: Duration of Training
a. Only 1 login will be provided
b. Recommended batch size: 25 - 30
c. Access valid till duration of training
4
Annual Subscription Model:
INR 5 Lakhs per year + 18%
GST Tax
Duration: 1 year
a. Create unlimited logins for a period of 1 year
b. Rest same as above
Pricing Models
Toolkit Description
Theme Toolkits Description
Communicative
English
Basic English and
Advanced English
Build confidence and ability to use English sentences
which employees will encounter in their daily lives and
workplaces.
Life Skills
Digital Life Skills
Toolkit
(DLST)
Help employees understand challenges they might face in
life and build resilience towards them.
Career Skills
My Career
Enable employees to create their career maps to improve
their productivity and reduce attrition
Workplace Readiness
Helps youth transition smoothly from a classroom
environment to a work environment
Customer Interaction
Provides knowledge of customer interaction to better
handle customer requirements and sales processes
Digital Literacy
Digital Literacy
Actively participate in, learn from, and contribute to the
digital world of computers, smartphones, the internet,
and technology of the future.
My Code
Explains the basic principles of coding using Scratch
(open source software developed by MIT Media Labs)
Entrepreneurship Self-Employment
Explains entrepreneurial concepts in an easy way and
uses experiential learning activities and hands-on
experiences to train youth.

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Intro to QuestApp for Industry

  • 1. 21st Century Skills for Entry Level Workforce
  • 2. Importance of 21st Century Skills 1 The skills to pay the bills: Returns to On-The-Job Soft Skills Training by Achyuta Adhvaryu, Namrata Kala and Anant Nyshadham • Trained Entry-Level workers are 20% more productive than their counterparts.1 • 21st Century Skills training for Entry-Level workers has ROI of 273% of the net cost.1 A study of over 1000 Entry-Level workers, published in February 2018, suggests that:
  • 3. Employers value Employability Skills over Technical Skills. However, focus of most skilling programmes is just the opposite! Result Orientation 27% Interpersonal Skills 18% Logical Ability 10% Cultural Fitment 8% Communication 9% Technical Skills 28% Source: India Skills Report 2016 Employers want 21st Century Skills Paradox of Skill Training Initiatives
  • 4. Entry-Level workers can gain 21st Century Skills anytime, anywhere Key Elements of the QuestApp Platform: ṁ Teaching Learning Material Engaging aids for students and facilitators to create an experiential learning classroom Digital Learning Content Blended learning, interactive, gamified content for learners and facilitators. Real Time Analytics Provides analytics on student progress and performance to the trainers and students Learning Management System Manage content, centres, trainers and students; discussion forum to improve efficiency. QuestApp Platform for 21st Century Skills
  • 5. • QuestApp enables Entry- Level workers to become Self-Learners • Self-Learners will continue to learn even after the training is completed • Resulting in higher productivity and improved professional growth Courses for 21st Century Skills: Career SkillsSELF LEARNER Life Skills Digital Literacy Entrepreneurship Skills Communicative English QuestApp Platform for 21st Century Skills
  • 6. QuestApp Learning Outcomes QuestApp provides skills and attributes to Entry-Level workers, helping them become more productive and grow professionally faster Interpersonal Skills Self Awareness Critical Thinking Relationship Building Communication ● Career Mind set ● Ready for workplace ● Grooming and pleasing demeanour ● Problem solving ● Decision making ● Learning Ability ● Teamwork ● Leadership ● Negotiation ● Comprehension ● Presenting ideas ● Customer focus 21st Century Skills Personal Skills
  • 7. Gamified, interactive platform and content QuestApp Features • Increased User Engagement Multi-device access even with slow internet Continuous assessment and growth checks Trainer peer to peer learning through Trainer Tribe • Flipped Classroom Model No need for external “Expert Trainers” Seamless integration in existing training eco-system • Access to Platform for Free LMS to easily manage trainers, students and courses Real-time analytics on student progress and performance • Create Customized Courses Create customized courses from our library of 300+ hours of content Upload your own Training documents onto the platform
  • 8. Benefits of adopting QuestApp Entry-Level workers • Will stand-out as good performers against their peers without skills training • New hires will become productive faster and improve the overall quality of the workforce Trainers • Manage centres, students and courses in an effortless manner • Easily track student progress and performance • Lifetime membership to Trainer Tribe for peer to peer learning Organization • Better communication skills and professionalism in customer facing roles will improve brand image of the organization
  • 9. • Till date, trained over 190,000 youth across the country • In 2017-18, placed over 7,000 youth across various sectors S. No. Sector # Placed Top Companies 1 Manufacturing 1,523 Honda, Maruti, Ashok Leyland 2 Retail 1,204 D’Mart, Reliance Fresh 3 Tele caller / BPO 943 Vodafone, Airtel 4 Quick Service Restaurants 712 Café Coffee Day, Burger King 5 Sales 377 Eureka Forbes Testimonials from Industry At the workplace, they do not hesitate to take initiatives and are committed to their job. They are hardworking and gel well when working in a team. Nisha Negi Radisson Hotels, Noida Students have good communication skills. They are extremely confident when it comes to customer interaction and teamwork Anuraag Srivastava Diamant Triumph MetallPlastic Pvt. Ltd.
  • 10. 1. Content Creation Companies 2. Apps / Platforms for English 3. Workshop Based Training • Create customized content from scratch and transfer it to customer • Provide access to platform for additional cost • QuestApp uses content from its existing library • Provide access to platform for free • Provide App for learning English • Provide access to platform for additional cost • Cost per learner: INR 1,550 – 1,700 • QuestApp provides content across multiple themes • QuestApp provides access to its platform for free • Cost per learner: INR 500 • Provide trainers and content • Primarily use PowerPoint and classroom activities • Cost per learner: INR 1,770 – 2,200 • QuestApp provide gamified, interactive content and platform to drive user engagement • Cost per learner: INR 500 USP of QuestApp against competition
  • 11. Deployment Models Projector Model Online model with 1 computer and projector • Computer and Projector • Minimum Internet Speed: 1 Mbps Training Centre Model (online) Online model with 10 – 15 computers • 10 – 15 Computers with LAN • Minimum Internet Speed: 1 Mbps Training Centre Model (Offline) Offline model with 10 – 15 computers • 10 – 15 Computers with LAN • LearnPi: RaspberryPi based server • Minimum Internet Speed: 1 Mbps Mobile Training Centre Model Self-Sufficient model with 10 – 15 Tablets • 3 Bags with charging stations • 10 – 15 Tablets • LearnPi: RaspberryPi based server • Power Bank • Wi-Fi Router
  • 12. QuestApp: Features under development Avatars, Badges and Reward Systems Improved Community Feature New UI/UX New update will be released in December 2018Preview for Learners: https://invis.io/UBO2IJQW2ZT Preview for Trainers: https://invis.io/5WO4XY3NH8B
  • 14. SELF LEARNER Course outline includes ● Understanding Self ● Understanding the Learner ● Facilitation Skills ● Active learning techniques for managing 21st Century Classroom 1. MasterCoach - Meant for experienced trainers (1-2 years) - 4 days face to face workshop - 4 months cohort based, in-service online course led by e-facilitator deployed through QuestApp Offering for Trainers 2. Trainer Tribe - An online community of over 700 trainers across the country - Lifelong peer to peer learning opportunities for trainers
  • 15. Trainers who attend the program get the following: • Tools and exercises designed to help trainers unlock their potential as facilitators • A network of experts whom they can reach out to post course completion Trainers will learn how to: • Be an effective facilitator in the classroom and engage with students meaningfully • Plan and grow in their professional career confidently MasterCoach: Benefit to Trainers Click Here to get more information about the MasterCoach Program
  • 16. Click Play to see what our MasterCoaches have to say… Since 2014 Quest has trained over 507 MasterCoaches from 18 states “Master Coach was a fantastic experience. Now I am able to modify the course content according to the needs of each group of trainees & engage them better by designing exercises relevant for their roles.” – Krishna Choudhury, Technical Trainer (Sales & Service) at Mahindra dealership, JS Fourwheel Pvt. Ltd.
  • 17. 1. See a demo of the QuestApp platform 1. Discuss how QuestApp fits in your context 1. Visit a training centre to see the QuestApp live in action 1. Understand the QuestApp Pricing Models Way Forward 1. See a demo of QuestApp Platform 2. Discuss Free-of-Cost Pilot in your context 3. Visit a training centre to see QuestApp live in action 4. Understand the QuestApp pricing models
  • 18. Thank you! www.questalliance.net #108, 2nd Main 6th Cross, 1st Block Koramangala Bangalore 560 034 Ph +91 80 4098 3304 Twitter: @questalliance www.facebook.com/questalliance
  • 19. QuestApp Batch Level Analytics
  • 21. Sample Lesson: Workplace Readiness Preparing your Image
  • 22. Classroom Teaching Learning Material Quest Town Cards Facilitator Manuals Quest Actor Studio Cards Student Workbooks Click Play to see a classroom activity
  • 23. We are the preferred partner of national and global corporates and development agencies to design and implement long term programs in the quality education and skills training sector Our Partners
  • 24. QuestApp Offering: Use any combination of existing Quest Toolkits to design training curriculum. Product Offering Description Digital Content on QuestApp Real-time Analytics Trainer Tribe On-boarding of trainers and L&D team Employer Database (if required) PDF versions of Facilitator Manuals and other training material Access to LMS to manage courses, students etc. LearnPi server for offline access Troubleshooting Support
  • 25. Deployment Process SELF LEARNER Pilot Scope Content Creation Content Deployment After Sales Support a. Location of deployment b. Identification of trainers and students a. Understand customer’s training requirements b. Demo session to show Quest Platform c. Discuss and finalize toolkits a. Identify deployment model b. Hardware check through Self- Assessment tool c. Create and share login IDs d. Training of trainers / L&D team a. Troubleshooting support for duration of engagement b. On-boarding of trainers on Trainer Tribe for lifetime membership c. Access to continuous upgrades on the platform for the duration of the engagement
  • 26. 26 S. No. Pricing Model Description 1 Free of Cost Pilot Model: Only charge for actual expenses incurred during on- boarding trainers a. Create up to 30 logins to access QuestApp b.Deployment of content c. On-boarding of Trainers d.Troubleshooting support for duration of pilot 2 Per User Fee Model: INR 500 per user + 18% GST Tax Duration: 3 months a. Develop training curriculum b.Create logins to give access to QuestApp c. On-boarding of trainers d.Troubleshooting support 3 Projector Model: Pricing model to be discussed Duration: Duration of Training a. Only 1 login will be provided b. Recommended batch size: 25 - 30 c. Access valid till duration of training 4 Annual Subscription Model: INR 5 Lakhs per year + 18% GST Tax Duration: 1 year a. Create unlimited logins for a period of 1 year b. Rest same as above Pricing Models
  • 27. Toolkit Description Theme Toolkits Description Communicative English Basic English and Advanced English Build confidence and ability to use English sentences which employees will encounter in their daily lives and workplaces. Life Skills Digital Life Skills Toolkit (DLST) Help employees understand challenges they might face in life and build resilience towards them. Career Skills My Career Enable employees to create their career maps to improve their productivity and reduce attrition Workplace Readiness Helps youth transition smoothly from a classroom environment to a work environment Customer Interaction Provides knowledge of customer interaction to better handle customer requirements and sales processes Digital Literacy Digital Literacy Actively participate in, learn from, and contribute to the digital world of computers, smartphones, the internet, and technology of the future. My Code Explains the basic principles of coding using Scratch (open source software developed by MIT Media Labs) Entrepreneurship Self-Employment Explains entrepreneurial concepts in an easy way and uses experiential learning activities and hands-on experiences to train youth.