select any e-commerce company and describe all its features

1. PRESENTATION ON
E-COMMERCE COMPANY
Submitted to- Submitted by-
Archana Ma’am Shweta Richhariya
MBAN1MG18064

3. ABOUT MYGLAMM
 100% cruelty free, the MyGlamm makeup line is
enriched with special minerals, vitamins and oils.
 The European formulations of our products use the
finest ingredients that both nature and science have
to offer.
 MyGlamm is an on-demand beauty services
startup.
 MyGlamm is a marketplace for stylists / beauticians
/ nail and spa aestheticians to provide on demand
hair, beauty, nail & spa services at a consumer's
doorstep.

4.  Founded by-Darpan Sanghvi
 Founded on- July 2015
 MyGlamm has a team of 75 people spread across
its Mumbai and Pune office
 Stores- Around 40 Cities in India including
Pune,New Delhi,Gurugram,Mumbai,Noida,etc

5. PRODUCT RANGE
 FACE- Primer, Concealer, Foundation,
Powder,Contour, Highlighter, Blush and
Bronzer Compact
 EYES-Eye Shadow, Eyeliner,Eyebrows
and Mascara
 LIPS- Lipstick, Lip Gloss ,Lipliners, Lip Care,
Lip Stain
 NAILS-Gel, Care, Matte
 KITS AND COMBOS- Makeup, Kits, Combos
 ACCESSORIES/TOOLS- Brushes, Other

6. PRODUCTS

7. FEATURED BRANDS
 MyGlamm
 Manish Malhotra
 LIT Collection
 POSE
 K.Play

8. REWARDS
 Refer & Earn
 The cashback/glamm POINTS
The amount you earn in cashback is related to your
individual glamm INSIDER membership level and your
glammCIRCLE. You can read more about that here
https://www.myglamm.com/glamm-insider/

9. PAYMENT OPTIONS
 Credit Cards
 Debit Cards
 Net Banking
 Wallets
 e-Gift cards
 Cash on Delivery
 Reward points

10. SHIPPING & DELIVERY POLICY
 Delivery usually takes 4 to 6 working days after
acceptance of an order.
 MyGlamm ships throughout India!
 Free shipping on all orders.
 Once your order has been dispatched, you will
receive an email with the details of the tracking
number and the courier company that is processing
your order.
 You can track the status of your package 24 hours
after your order is dispatched from our warehouse.

11. RETURNS & REPLACEMENTS
 Our products cannot be returned or exchanged except if you
have received an item in a damaged/defective condition or
have been sent a wrong product, you can follow a few simple
steps to initiate your return/refund within 14 days of receiving
the order:
 Step 1: Contact our Customer Support team via email
care@myglamm.com within 10 business days of receiving the
order. You can also call us at 022-6259 3200
 Step 2: Provide us with your order ID details and your request
to return/replace/refund the defective/wrong items in your
order. Kindly share an image of the product and the invoice for
our reference.
 Step 3: We will pick up the products within 2-4 business days.
We will initiate the refund or replacement process only if the
products are received by us in their original packaging with
their seals, labels and intact.

12. Returns will not be accepted under the following
conditions:
 Change of mind about shade selection after use.
 Product is slightly used or altered
 Product is damaged due to misuse/overuse
 Returned without original packaging tags, labels,
original packing, freebies and other accessories or
if is damaged
 Serial Number is tampered
 Defective products that are covered under
Seller/Manufacturer’s warranty
 If is initiated after 14 business days of order
delivery

13. CONTACT INFORMATION:
 Customer Service Desk
 E-mail id: hello@myglamm.com
 Phone: 1800-103-1516
 Monday to Saturday (8:00 a.m. to 10:00 p.m.)
Sunday (10.00 a.m. to 6.00 p.m.)