1. SHWETA BATRA +91 9999284288(Cell)
BCS Certified Business Analyst 134, D-Block, sector 29, South City 1, Gurgaon-122001
US Health Care Certified 18, Friends Colony, Model Town, Panipat-132103
AHM 250 Certified shwetabatra000@gmail.com
Primary Skills
 Business Problem Analysis
 Gap &Root Cause Analysis
 Business Solutions To
Stakeholders and End Users
 Documentation of BA
Deliverable
 Clarifications to Developers &
Testers
 Facilitating Client and
Business to Achieve their
Business Need
 Stake Holder
Communications
 Estimations on Deliverables
hrs
 Data Modelling
Analysis/Design Tools & Database
 Rational Requisite
Pro(ReqPro)
 IBM Rational Clear
Quest(RCQ)
 Microsoft Visio
 Documentation of BA
Deliverable
 SQL Server Mgmt Studio
 Navision, NaviTrans
 HP ALM
 RQM
 TFS
Certifications
 BCS ISEBFoundations
Certificate for Business
Analysis
 US Health Care Certificate
 Application Design
Certification
 AHM 250
Professional History
Accenture Pvt. Ltd, GURGAON 26/09/2014-Till Date
Client: Well renowned Physical Trading and Logistics Company in Geneva, Switzerland
Role: Business Consultant(Physical/Commodity Trading/Logistics/SCM/OTC)
Project: NaviTrans ERP Solution(Transport and Warehouse)
RoleDescription: Experienced Business Analyst in as-is and to-be business process
mapping in logistics – Transportation and Warehouse operations, working with the
business stakeholders to elicit requirements and test scenarios along with expected
results, working with the technical teams to ensure requirements are understood and
traced through design, testing and training.
Purpose of Application: Standard NAVISION is rather ‘Manufacturing oriented’,and
did not really offer the right functionality for companies which are specialized in
Transport, Forwarding and Logistics Services. NAVITRANS was introduced to answer
this concern which offers a wide variety of functionality of Standard Nav along with
Transport Freight and Warehousing.
Responsibilities Performed:
 Working with global customers remotely
 Responsible for eliciting requirements for a specific functional area and
documenting them to the required standard.
 Analyse, document & communicate specific business scenarios
 'Understanding of the business processes, systems, and differences between
divisions & operational types Able to communicate how the systems execute
the business process.
 Responsible for requirements gathered at the correct level of detail
 Able to collect requirements from business users without need for direct
oversight
 Able to manage multiple simultaneous requirements gathering sessions for
different backlog topics & different but overlapping user groups
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Accenture Pvt. Ltd, Bangalore 20/03/2013-25/09/2014
Client: Well renowned Payer in US
Role: Business Analyst(Medicare Enrolment)
Project: Medisys Senior Enrolment Platform (US Health- Medicare)
Role Description: Business Analyst who works on analysing client requirement,
elucidate to development team which is outside Accenture. Analyse the impact of the
change when proposed by the client and suggest/accept requirement.
Purpose of Application: Senior Enrolment Platform is an application which allows the
Business User to enrol Medicare members with our Health Insurance. Enrolling can be
done in multiple ways like Paper/Fax/Electronic Source,Etc. During Enrolment various
validations are done and successful enrolment allows the member details to be sent to
BillingSystem.
Responsibilities Performed:
 Requirements engineering – identification, analysis, elicitation, documentation,
knowledge transfer/sharing of requirements to developers/testers
 Good Knowledge/experience in querying databases (SQL, etc),UML Modelling
 Established Relationships with key Business Process Owners, scoped level of Effort
for Enhancements,and gathered detailed requirements.
 Research, analyse and identify critical issues.
 Understand the Functionality of the Project and develop project documentation
that includes Functional Requirement Specification (FRS) and Business Rules (BR).
 Worked with Dev and Testing Team on software changes (SSCRs/CQs & LOCQs).
 Participate in the Test Case Walkthroughs, update requirements document as per
business user feedbackand change in functionality of the application.
 Assist client in developing content and training materials.
 Gave the Walkthroughs on the FRS and FDDs created or updated as per the Project

2. to the Client SA Team. (Due to policies, Ihave not mentioned any of my Client name)
Tools and Technical Expertise
Function Tools used
Defect Locking and Tracking IBM Rational Clear Quest,HP ALM, TFS
ERP Tool(Logistics) Navision, NaviTrans
Querying the database SQL Server studio
Requirement analysis Rational Requisite pro, Rational requirement composer(trained)
Flow diagrams RSA, Axure and Microsoft Visio, MS PowerPoint
Use case diagrams RSA
Wireframe and Mockup (UI) Axure and Paint
Requirement Quality AcRES
Technological skills Xml
Achievements
 Have Successfully completed a CaseStudy on how to make the maximum use of rarely used BA tools (RTC, RRC, Axure,
Acres and RSA) by taking real time inputs from Healthcare projects and got appreciations for it.
 Received Performance Award points severaltimes, by which Accenture recognizes performance quarterly wise.
 Initiated and Hosted a workshop style sessions called as "IBIG(I Believe, I Inspire,I Grow)" for the Account in Accenture
with the series of prepared speech,impromptu communication, group discussion blended with objective feedback,
providing mutually supportive and positive environment in which every individuallearns to conquer their fear of
publicspeaking.
 Been involved in GPTW (Great Place To Work) activities and have organized team outings.
 Campaign Leader at Accenture, Bangalore for Teach for India
 Overall Event Coordinator for DU Bash’14 for the whole Account at Accenture.
 Conducted Events for InformalCommittee for College Fest for consecutive 3 years being Head/Sub-Head/Member.
 Coordinated Model United Nations (MUN) Sessions for Youth in College 2007.
 Been a School Sports Captain.
Career Objective
Be involved in resolving business challenges by assimilating & analysing the business scenario and resolve the problem to achieve
business success. With my demonstrated analytical skills, structured thinking, hands-on system design skills and my abilities to perform a
deep-dive assessment of strategic impact on the overall business requirement along with my leadership skills should help the
organization holistically resolve the business challenges.

3. Academic Qualification
Bachelor of Technology (B.Tech) from Lingayas Institute of Mgt & Tech, Faridabad (Haryana) – MaharashiDayanand
University-Rohtak with 74% in Electronics and Communication Engineering 2008-2012.
Personal Details
Date of Birth: 21st June 1990
Language Proficiency: English, Hindi
Declaration
I hereby declare that all the information provided here are correct to the best of my knowledge.
Place: Gurgaon
Shweta
Batra