1. professional summary
skills
work history
education
SHERRIE SEK
Los Alamitos, CA 90720 | (C) (562) 225-3692 | Seksherrie@yahoo.com
Customer Service Associate who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities
simultaneously while providing exceptional customer service. Reliable and friendly who quickly learn and master new
concepts and skills. Upbeat and flexible with over 15 years' experience in retail environment. Driven and results-
focused professional seeking a position in an established organization.
Efficient time management.
Detail-oriented, organized, and result driven.
Excellent written/verbal communication.
Strong vendor relationship management.
Strong analytical and problem solving skills.
Ability to make well thought out decisions.
Effective multi-tasking, priority setting, deadline driven.
Dedicated to maintaining accurate and reliable inventory
numbers.
Self-motivated with a positive attitude.
Ability to work individually and in a team setting.
Apr 2015 - Current
Long Beach, CA
Return Merchandise Clerk
Lowes Home Improvement
Responsible for complete RTM program which includes all paperwork vendor contact and receiving credit.
Responsible for all in store out for repairs, all hazardous material and recycling program.
Including but not limited to receiving trucks and unloading merchandise off the trucks received.
Dec 2005 - Mar 2015
Long Beach, CA
Head Cashier/Supervisor
Lowes Home Improvement
Monitored, directed, and prioritized all store front end activities in a fast-paced high volume traffic retail
environment.
Directed cashiers engaged in reconciling cash receipts, returns/exchange, closing procedures, and in performing
services for customers.
Front line supervision of an average of 15-20 cashiers.
Trained employees on different systems, as well as other duties to perform throughout shift such as customer
service, time management and product facing and knowledge.
Created a positive atmosphere by smiling, greeting and providing a pleasant, friendly experience.
Mar 2004 - Dec 2005
Long Beach, CA
Retail Cashier
Lowes Home Improvement
Operated a cash register for cash, check and credit card transactions.
Stocked and replenished merchandise according to store merchandising layouts.
Cleaned and organized the store, including the checkout desk and displays.
Alerted customers to upcoming sales events and promotions.
Completed all point of sale opening and closing procedures, including counting the contents of the cash
register.
Welcomed customers into the store and helped them locate items.
2015Associate of Arts: General Studies
Long Beach City College
