2. + ProEnergy was founded by
Jeff Canon in 2002
+ Corporate headquarters
in Sedalia, MO
+ Other U.S. offices in Houston, TX and Fort Collins, CO
+ International offices in Argentina, Angola, Brazil,
Canada, Pakistan, Panama & Venezuela
+ Focus on EPC, Field Services, Overhauls, High Voltage Equipment & Service, Staffing,
Operations & Maintenance, Fabrication Services, Component Repairs, Technical Services and Controls
+ Responsible for the construction, management and maintenance of energy generation facilities and
equipment throughout the world
3. + Process weekly payroll for all employees
+ Provide accurate reporting and invoicing
(e-mailed) on a weekly basis
+ Employee training programs
+ Conduct pre-employment tours during peak
season
+ Provide employees with the necessary safety
equipment
+ Pre-screen and evaluate employees prior to
starting work
+ Review client specific orientation prior to
assignment start
+ Daily communication with all supervisors and HR team
+ Report and follow-up on all workers’ compensation
issues in a timely fashion
+ Counsel employees as needed based on supervisor
feedback
+ Utilize technology for efficient message delivery
+ Provide emergency contact information (24 hour service)
+ Implement standing pool of 10 qualified candidates
ready to go to work
+ Implement attendance policy as needed
4. As a industry leader, we offer proven solutions that:
+ Lower labor costs
+ Meet your demand for talent
+ Improve overall staffing quality
+ Reduce your HR administrative burden
+ Consolidate and manage staffing vendors
+ Minimize co-employment risks
+ Enhance business productivity
5. OFFICE
+ Clerical
+ Administrative
+ Word Processing
+ Data Entry
CONTACT CENTERS
+ Inbound
+ Outbound
+ Universal Agents
+ Help Desk
DIRECT HIRE
+ Professional
+ Managerial
+ Technical
+ Administrative
+ Sales
FINANCIAL
+ Bookkeepers
+ Spreadsheet Specialists
+ AP/AR
+ Analysts
+ CPA
HOSPITALITY
+ Hotel Staff
+ Catering
+ Hospitality
+ Food Prep
+ Cooks
+ Wait Staff
+ Special Event Staff
WAREHOUSE
+ Forklift & Clamp Truck
Operators
+ Loading & Unloading
+ Banding
+ Shipping/Receiving
TECHNICAL
+ IT
+ Help Desk
+ Programmers
+ Engineers
+ Designers
LIGHT INDUSTRIAL
+ Production Workers
+ Machine Operators
+ Welders
+ Material Handlers
+ Assembly
6.
7. + Referrals
+ Direct Mail
+ Recruiting Fairs
+ Open Houses
+ ProApp
+ Adobe Forums Testing
+ Partnership with Career Center
+ Print and Broadcast Advertising
+ Posters/flyers
+ Classified Ads
+ College recruiting
+ Internet (proenergyservices.com, Monster.com,
CareerBuilder.com, roadtechs.com, and industrialinfo.com)
8.
9. Quality Business Reviews (QBR’s) typically cover:
+ Usage trends
+ Quality Feedback from end-user surveys
+ Turnover trends
+ Order activity trends
+ Workers’ compensation claims
+ Recruiting activities results
+ Previous quarter follow-up items
+ Continuous improvement action plan
+ Metrics and statistics
Status Calls – Phone calls made to client to report on progress of order fulfillment
+ Same-day job orders: 30 minute call back
+ Next-day job orders: 1 hour call back
+ Temp to hire orders: typically a 2 hour call back
10. OUR QUALITY PROGRAM WILL BENEFIT CLIENTS BY:
+ Monitoring quality through benchmarking best practices and performance metrics
+ Leveraging insights to improve service delivery
+ Identifying and addressing service issues
+ Recognizing which employees can benefit from further development and training
+ Rewarding employees with outstanding performance ratings
QUALITY THROUGH CLIENT FEEDBACK:
+ Client satisfaction surveys, distributed and reviewed bi-annually
+ One Power Staffing/Client meetings
QUALITY THROUGH SERVICE CALLS:
+ Check-in call on the first day of the assignment
+ Progress call every 30 days
+ Final progress call at assignment end
QUALITY THROUGH EMPLOYEE FEEDBACK